Answered5 years ago
What should I know about the Thailand Pass before traveling?
I hope this helps for people who have a flight within next couple days. I love my country but something needs to be done😥 P.S. I got it from some friends in other groups. #ThailandPass
Answer summary
The discussion addresses challenges faced by travelers trying to obtain the Thailand Pass, an essential requirement for entry into Thailand during the COVID-19 pandemic. Users share their experiences with the application process, including issues related to uploading documents in the required formats, contacting consular assistance, and booking hotels and insurance. Some commented on discrepancies in information regarding QR codes and application rejections due to improper documentation. General advice, tips, and mutual support are shared among participants waiting to travel.
33 repliesnewest first
Click comment and we will ask for your email, then OTP, then name.
Symon *********
What a fiasco
Zuzi *****************
i cancelled my flight 3 days ago, sad
Francesco **********
thank u so much, im really nervous even tho my flight is in 10 days… but i have a terrible feeling about this thailand pass, especially coz i had to upload files which were a picture of my screen (jpeg of a pdf file, wtf!!!!!)… after 3 days still no qr code…….
Zuzi *****************
@Francesco *********
please update us here about your travel thanks
Dave *******
@Francesco *********
as long as your paperwork is correct you will be fine Francesco **********
@Dave ******
i hope... but i had to take a picture of the screen in order to convert pdf in jpeg (i'm not a genius of computers and this is really a stupid thing, as pdf are ALWAYS the best format files!!!), i have no passport number on the covid certificate (in switzerland it's not mentioned!!!) and my e-mail is hotmail, so i had to do it again coz microsoft accounts are not supported (means i wasted 2 days and there are rumors that double applications are rejected).... i'm really worried...
Jennifer ********
@Francesco *********
I know, it's crazy, lol!Francesco **********
@Jennifer *******
thx man but im a fuckin experienced traveller, not an it ingeneer ahahJennifer ********
@Francesco *********
Just for the future, you can convert your pdf to a jpeg by choosing "export" (this is in Adobe, but others should have the option), and there will be an option for jpeg..super easy. Good luck! :-) 
Diezzy ******
3 hours for have my pass.. very easy... see you on december ...
JC *************
David ********
This is the post i referred to
@Chris *******
for you to put in your file. Gareth ********
Has anyone got any help from any of these numbers? It’s all in Thai language no matter what number you press. It keeps going round in circles.
Mel ********
If you go to thai tiger on you tube there is a video with Tim Newton explaining the malfunctioning of the site and how to put things right. Also, be prepared to change the PDF file into a JPG file otherwise you cannot upload it back to the site.
Paul *******
I can't even book a hotel or get any insurance. I've spent days trying. And nothing.
Graham ******
insurance i got from Tune as recommended on the forum and booked hotel via agoda with free cancellation if that helps. Just got my OK today after putting in everything on the 1st
Alan ************
@Graham *****
Did your hotel booking with Agoda l include the RT-PCR test fee? My application has just been rejected due to my hotel booking...through consular.go.th....There was no mention of the PCR test on the booking.Paul *******
@Graham *****
so I've got the hotel,the swsb test and flights. the I surance wS oozed through Alianz with unlimited covid. I can only hope that they accept this as they request for 50k US. Seems silly, but I wouldn't be surprised of its knocked back. thanks anyway.
Kamyl *********
Ron *********
I had a friend make headway contacting @thaiconsular on line app, the person took her info and told her he forwarded it to the officers processing TP and a few hours later she recieved the QR code.
If your back is against the wall be polite and relentless you'll get it on time imo
If your back is against the wall be polite and relentless you'll get it on time imo
Jeremy ********
You get an email confirmation that it accepted your thai pass?
Coburn ******************
What type of QR code is it? Who issue it, airline or Consular? Or is this the Covid Test result? My Covid Test result doesn't have QR code on it.
Steve *******
@Vinit *******
It's issued by the MFA, it's got NOTHING to do with a Covid test result!
Brandon ************
The screenshot I saw has the numbers at the end transposed to what is shown here, so if people are saying the number isn't working I'm assuming whoever made the post the op poster put down the wrong number
Gareth ********
@Brandon ***********
I called this number and it’s all in Thai even after I press 9 for English. So how do we find out what’s going on or how we get this Thai pass thing? Does anyone on here know? 
Derek ***********
@Gareth *******
Irish ☘️ how the fudge are ya Michael ********
More the merrier
Michael ********
Thank you we have made it as announcement as it affects a few people.
Not that most people look they just want to repeatedly ask the same questions.
Not that most people look they just want to repeatedly ask the same questions.
Kok ************
Why don’t waive out Thailand pass, just we show them all the documents at the immigration to settle it . Imp documents is PCR test , insurance , visa , vaccine prove .
Richard ********
what a mess
Julia *******
@Michael *******
that number is no longer active but I’ve tried the one in this screenshot personally and it works. Hope it helps!Gareth ********
@Julia ******
how did you get through to them? That number above doesn’t work the other one I’ve seen below works but it’s all in Thai even after it says press 9 for English. It’s very frustrating as am meant to be flying on the 9th. 🙏Activity
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