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Answered6 years ago

What is the correct phone number to call Bangkok Bank from abroad?

Dana *******
asked Sep 30, 2020
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#Bangkok Bank Phone No ?

Hello, I am trying to check my account balance at the BKB by phone from abroad : +66 2645 5555... But it says that this No is not valid. It worked in perfectly the past. Does anyone know whether the No has changed and what is the new No ? Thank you !

I am in France. Weird.... I tried to call other fixed lines in Thailand (Siam Bank, Bangkok post, a hotel I know, etc.) ALL end up the same : "The number is incorrect, please check and dial again"... Yet, calling the USA, Canada, Switzerland : no problem... WEIRD.... 📷
Answer summary
A user is experiencing difficulties calling Bangkok Bank from France, as the number they have (+66 2645 5555) is reportedly not working. Various comments suggest the number is indeed correct, with some advising to prepend a zero for domestic calls, while others mention using alternative dialing methods. Recommendations include using the Bangkok Bank app, although some users report issues with it as well. There are discussions about banking access and registration problems for retirees and expats in Thailand.
36 repliesnewest first
21

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Hans *********
Hans *********
Why you not ask the Bank via Facebook or e-mail your branch?
Jan *********
Jan *********
Guess your bankaccount is annulled....

Put both hands in the air and wave....

😂😂😂
Richard ******
Richard ******
It's probably not opening time
Ferran **********
Ferran **********
I can only look at my thailand account through the web of my computer. I cannot do operations with my bank in thailand because my phone number does not work outside of thailand.🤦🤦🤦
Poompui ************
Poompui ************
Leslie *******
Leslie *******
Dana *******
Dana *******
OP
My provider said : all these lines are currently jammed... Too many calls from abroad... Must wait few days and try again... 😉
Margot ********
Margot ********
J’avais le même problème avec la krung thaï la semaine dernière, ça fonctionne encore cette semaine, je suis en France aussi
Margot ********
Margot ********
1000 euros à la fois
Dana *******
Dana *******
OP
Avez-vous déjà essayé de prendre du cash en France dans un distributeur, avec votre carte ATM Thai ?
Margot ********
Margot ********
@Dana ******
oui sans problème
Dana *******
Dana *******
OP
@Margot *******
Super ! Merci !
Steve **********
Steve **********
The zero is only domestic. i called my Bkk number.. fine. Had friend call same number from Boston. recording said incorrect.
Kevin *******
Kevin *******
Download the Bangkok Bank app
Dana *******
Dana *******
OP
OK, great to know ! I am currently in Europe, stuck due to Covid... But when I'll come back to Thailand, I will do that for sure...
Dana *******
Dana *******
OP
Dialing from the App : says "The number is incorrect, please check and dial again"... (with a Thai accent...) 😕
Dana *******
Dana *******
OP
I will try. Thank you.
Wayne ************
Wayne ************
Just do the Bangkok bank app on ya phone
Dana *******
Dana *******
OP
I am in France. Weird.... I tried to call other fixed lines in Thailand (Siam Bank, Bangkok post, a hotel I know, etc.) ALL end up the same : "The number is incorrect, please check and dial again"... Yet, calling the USA, Canada, Switzerland : no problem... WEIRD.... ☹️
Dana *******
Dana *******
OP
Unfortunately, I do not have m-banking with BKB because one can only register for m-banking if one has a work permit (I am a retiree, never worked in Thailand)...
Kim *********
Kim *********
@Dana ******
Can do internet banking now without work permit.
Oren ******
Oren ******
@Dana ******
Threaten them to move to another bank ... for me it worked.
Dana *******
Dana *******
OP
Andy *********
Andy *********
@Dana ******
I have mBanking and I banking on non-o with no wp for 2 BKK bank accounts
Dana *******
Dana *******
OP
@Chris ******
Essayé... Rien à faire...
Chris *******
Chris *******
@Dana ******
next time allez au head office a Silom, je suis en retirement et n ai eu aucun souci
Dana *******
Dana *******
OP
@Andy ********
You are lucky. I tried a couple of BKB branches in Bangkok, all refused to register me for e-banking, despite my Non-O... 🙁
Paul *******
Paul *******
To call Bualuang Phone from abroad, dial (66) 0 2645 5555 (please note, regular international fee charges will apply.) Your PIN will be required for authentication.

This includes the zero
Thai ******
Thai ******
That's the same number I have,, just checked my app. Called number and working fine, I'm in Australia.
Dana *******
Dana *******
OP
Good to know. Thank you. I will have to check with my provider here in Europe...
Brian *****
Brian *****
@Dana ******
I cannot promise but sometimes it is worth trying with 0066

Not using the + sign

I have had the problem with + before
Alan *******
Alan *******
@Brian ****
my thought too, esp if she has probs with many numbers
Paul *******
Paul *******
try putting the zero back before the 2
Michael *********
Michael *********
That won't work from outside Thailand
Paul *******
Paul *******
the number is fine from here, i just tried it.
Olivier *********
Olivier *********
Working from inside Thailand, I've just tried it. :/

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