Ask question
This is NOT an official government website. We are an independent resource providing information and assistance to travelers.

What is the correct phone number to call Bangkok Bank from abroad?

Sep 30, 2020
6 years ago
Dana *******
ORIGINAL POSTER
#Bangkok Bank Phone No ?

Hello, I am trying to check my account balance at the BKB by phone from abroad : +66 2645 5555... But it says that this No is not valid. It worked in perfectly the past. Does anyone know whether the No has changed and what is the new No ? Thank you !

I am in France. Weird.... I tried to call other fixed lines in Thailand (Siam Bank, Bangkok post, a hotel I know, etc.) ALL end up the same : "The number is incorrect, please check and dial again"... Yet, calling the USA, Canada, Switzerland : no problem... WEIRD.... 📷
2,994
views
57
all likes
36
replies
15
users
TLDR : Answer Summary
A user is experiencing difficulties calling Bangkok Bank from France, as the number they have (+66 2645 5555) is reportedly not working. Various comments suggest the number is indeed correct, with some advising to prepend a zero for domestic calls, while others mention using alternative dialing methods. Recommendations include using the Bangkok Bank app, although some users report issues with it as well. There are discussions about banking access and registration problems for retirees and expats in Thailand.
NON-O RETIREMENT VISA RESOURCES / SERVICES
  • Go to the Retirement Visa Section for information on requirements, including age restrictions, financial requirements, and necessary documentation.
  • For immediate assistance, contact Thai Visa Centre directly via LINE at @ThaiVisaCentre or Email them.
  • Explore recent discussions by using the Non-O Retirement Visa tag in the search box at the top of the page.
  • Join the Thai Visa Advice Facebook Group to ask your questions, and get advice from others.
Hans *********
Why you not ask the Bank via Facebook or e-mail your branch?
Like
Reply
Jan *********
Guess your bankaccount is annulled....

Put both hands in the air and wave....

😂😂😂
Like
Reply
Richard ******
It's probably not opening time
Like
Reply
Ferran **********
I can only look at my thailand account through the web of my computer. I cannot do operations with my bank in thailand because my phone number does not work outside of thailand.🤦🤦🤦
Like
Reply
Poompui ************
Like
Reply
Leslie *******
Like
Reply
Dana *******
ORIGINAL POSTER
My provider said : all these lines are currently jammed... Too many calls from abroad... Must wait few days and try again... 😉
Like
Reply
Margot ********
J’avais le même problème avec la krung thaï la semaine dernière, ça fonctionne encore cette semaine, je suis en France aussi
Like
Reply
Margot ********
1000 euros à la fois
Like
Reply
Dana *******
ORIGINAL POSTER
Avez-vous déjà essayé de prendre du cash en France dans un distributeur, avec votre carte ATM Thai ?
Like
Reply
Margot ********
@Dana ******
oui sans problème
Like
Reply
Dana *******
ORIGINAL POSTER
@Margot *******
Super ! Merci !
Like
Reply
Reply to
Dana *******
Reply
Steve **********
The zero is only domestic. i called my Bkk number.. fine. Had friend call same number from Boston. recording said incorrect.
Like
Reply
Kevin *******
Download the Bangkok Bank app
Like
Reply
Dana *******
ORIGINAL POSTER
OK, great to know ! I am currently in Europe, stuck due to Covid... But when I'll come back to Thailand, I will do that for sure...
Like
Reply
Dana *******
ORIGINAL POSTER
Dialing from the App : says "The number is incorrect, please check and dial again"... (with a Thai accent...) 😕
Like
Reply
Dana *******
ORIGINAL POSTER
I will try. Thank you.
Like
Reply
Reply to
Dana *******
Reply
Wayne ************
Just do the Bangkok bank app on ya phone
Like
Reply
Dana *******
ORIGINAL POSTER
I am in France. Weird.... I tried to call other fixed lines in Thailand (Siam Bank, Bangkok post, a hotel I know, etc.) ALL end up the same : "The number is incorrect, please check and dial again"... Yet, calling the USA, Canada, Switzerland : no problem... WEIRD.... ☹️
Like
Reply
Dana *******
ORIGINAL POSTER
Unfortunately, I do not have m-banking with BKB because one can only register for m-banking if one has a work permit (I am a retiree, never worked in Thailand)...
Like
Reply
Kim *********
@Dana ******
Can do internet banking now without work permit.
Like
Reply
Oren ******
@Dana ******
Threaten them to move to another bank ... for me it worked.
Like
Reply
Dana *******
ORIGINAL POSTER
Like
Reply
Reply to
Dana *******
Reply
Andy *********
@Dana ******
I have mBanking and I banking on non-o with no wp for 2 BKK bank accounts
Like
Reply
Dana *******
ORIGINAL POSTER
@Andy ********
You are lucky. I tried a couple of BKB branches in Bangkok, all refused to register me for e-banking, despite my Non-O... 🙁
Like
Reply
Chris *******
@Dana ******
next time allez au head office a Silom, je suis en retirement et n ai eu aucun souci
Like
Reply
Dana *******
ORIGINAL POSTER
@Chris ******
Essayé... Rien à faire...
Like
Reply
Reply to
Dana *******
Reply
Paul *******
To call Bualuang Phone from abroad, dial (66) 0 2645 5555 (please note, regular international fee charges will apply.) Your PIN will be required for authentication.

This includes the zero
Like
Reply
Thai ******
That's the same number I have,, just checked my app. Called number and working fine, I'm in Australia.
Like
Reply
Dana *******
ORIGINAL POSTER
Good to know. Thank you. I will have to check with my provider here in Europe...
Like
Reply
Brian *****
@Dana ******
I cannot promise but sometimes it is worth trying with 0066

Not using the + sign

I have had the problem with + before
Like
Reply
Alan *******
@Brian ****
my thought too, esp if she has probs with many numbers
Like
Reply
Reply to
Alan *******
Reply
Paul *******
try putting the zero back before the 2
Like
Reply
Michael *********
That won't work from outside Thailand
Like
Reply
Reply to
Michael *********
Reply
Paul *******
the number is fine from here, i just tried it.
Like
Reply
Olivier *********
Working from inside Thailand, I've just tried it. :/
Like
Reply
Reply to
Olivier *********
Reply
Thai Visa Advice and Everything Else
... members · 60% approval rate
The Thai Visa Advice And Everything Else group allows for a broad range of discussions on life in Thailand, beyond just visa inquiries.
Join the Group
Thai Visa Advice and Everything Else
View the Conversation
Thai Visa Advice and Everything Else
The ask:thailand community, consisting of multiple Q/A groups with over 100,000 members, powers this platform. It is not an official government resource. Our members actively contribute to this resource, and while we strive for accuracy, we cannot guarantee its complete reliability. Assistance to travelers is provided as a community service.