Answered3 years ago
How can I navigate the new TM30 online system after the November 2023 update?
TM30 online, following website update Nov 2023.
My house is registered in the tm30 system and I file a tm30 whenever I re enter thailand.
There was a website update early Nov 2023 which resulted in my tm30 filing going round in circles.
Resolved by updating my house registration details ...now requires male/female entry for housemaster. Once done ... Occupant registration no problem.
The new system also allows download of a pdf for registered occupant details for presentation to io.
Hope this may save a frustrating hour or two for others! 😘
My house is registered in the tm30 system and I file a tm30 whenever I re enter thailand.
There was a website update early Nov 2023 which resulted in my tm30 filing going round in circles.
Resolved by updating my house registration details ...now requires male/female entry for housemaster. Once done ... Occupant registration no problem.
The new system also allows download of a pdf for registered occupant details for presentation to io.
Hope this may save a frustrating hour or two for others! 😘
Answer summary
The recent update to the TM30 online system in November 2023 has caused some issues for users filing their registrations. This post explains how to resolve these issues by updating house registration details, which now require gender input for the housemaster. Users can also download a PDF of registered occupant details for easier presentation to immigration officers, simplifying the process compared to previous methods.
13 repliesnewest first
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Heinz ***********
No news on the TM30 app?
Ellie *******
@Heinz *****
, no. use website.Heinz ***********
@Ellie ******
I am using the website …Tod *********
yep, that "export" function lets you print out the PDF in an "official" looking manner versus that old "take a screen grab of the data" dealy
Uwe *******
@Tod ********
when i registered online on a windows 10 computer on dec 10th the export function did not work. do you have a clue if it is a problem on my side or if it was a (temporary?) problem on immigration side?Ellie *******
@Uwe ******
, could be either and no way for us to know which was it after weeks later. You have to re-register and download if you need a receipt.Heinz ***********
@T**
, where exactly can I find this pdf download on the website? I can’t search more than 7 days backwards. 🤷🏼♂️Tod *********
@Heinz *****
you can't get that PDF on a TM30 filed more than 7 days ago. The system doesn't let you look up any date range like it used to, just the previous 7 days 😕Ellie *******
@Heinz *****
, then register her again now…Heinz ***********
@Ellie ******
Thanks. But there’s the problem, she arrived 18 days ago …Ellie *******
@Heinz *****
, no. you register your friend on TM.30 when she arrives, download her receipt from the system immediately, then she can apply for an extension anytime she needs using downloaded TM.30 receipt.Heinz ***********
@Tod ********
🤨 So I just re-register a friend staying with me no more then 7 days before she will apply for extension of her visa exemption I guess?
James ********
Thank You for your helpful report.
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