Do I need to leave Thailand for a new stamp before using the online 90-day reporting after a passport renewal?

Question

I've just renewed my passport and my retirement visa. Because I have a new passport I went and done my 90 report today. Thinking that I can go back on line for my next 90 report.  But the lady at immigration said that I can't go back on line till I leave the country and get a new enter stamp.  Is this true. Seams a bit wrong. Has anyone else done it

Ask Thailand · Answer

A user inquired whether they could use the online system for their 90-day reporting after renewing their passport and retirement visa. An immigration officer advised that they must get a new entry stamp by leaving the country first. Other community members confirmed that this is a common requirement when changing passports. They also discussed the necessity of updating related documents, such as the TM30 form, and shared resources for easier reporting.

Patrick ********* · Answer

If you get a new passport like I did, you have to do your 90 day reporting in person to the immigration office first time round,then you can do the 90 day reporting online from the second time

THAI ****************************** · Answer

We offer services via our new system which will overcome these issues and not require you to go in person.

[url redacted]

Also if you use us for reporting you also can have us do your residency certificate for you and mail it to you if needed.

We charge as low as 375 THB for reporting in person on your behalf, and mail the original back to your address with tracking.

Bjorn ************ · Answer

And you have your new visa stamp inside ? If so I didnt have that issue last week. Sounds strange

Nick ************ · Answer

Off topic but might be helpful. Do not forget to update your bank accounts with new passport number AND your mobile phone company. Most important for Bangkok Bank if you have an account with them.

True ******** · Answer

That's normal

Tree ******* · Answer

A similar thing happened to my husband yesterday. Not a new passport but an extension of retirement visa since we got our last TM30 done in August (our landlord filed when we moved in to new house). The IO told my husband he’d need an updated TM30 before doing his 90-day check in. We asked our landlord if she could file new one so she did and we’ll go back to immigration tomorrow to do the check in.

Colin ******* · Answer

Went to Jomtien Immigration got the new entry stamp in  my new Passport. You have to go in person for the first TM47

Brandon ************ · Answer

I've seen the same report from others before.  That once you change passports, you cannot use the online system until you leave Thailand and return.  Doesn't really make sense, but what does in Thailand?

Do I need to leave Thailand for a new stamp before using the online 90-day reporting after a passport renewal?

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