And this post is exactly why correct terminology is so critical. ๐ฎ ๐
I highly doubt the O/P's son is here on a "tourist visa" <- that they bought from a thai consulate in their country before they flew in. ๐
It is far more likely that they showed up here without any visa and were stamped in free stamp for 60 days on the visa exempt entry program
If indeed they are on a 60 day free stamp entry they do go to IT Square Laksi Plaza to get their 30 day extension for 1900baht.
BUT
as John Stanners correctly pointed out if they are indeed on a real tourist visa they do NOT go to IT Square and instead go to the main immigration office at Chaengwattana government complex building b..
This is where IT Square is located
***********************************