Ask question
This is NOT an official government website. We are an independent resource providing information and assistance to travelers.

Why was my visa application rejected in Hanoi despite meeting all requirements?

Jan 8, 2026
4 months ago
Got rejected in Hanoi for soft power after few days of applying while providing all the documents below:

● Passport photo page – A clear image of the first page of your passport (no fingers visible, good lighting, no cropped edges).

● Portrait photo – A recent photo of yourself against a white background, facing the camera directly (good lighting, no cropped edges).

● Bank statement – A personal bank statement showing the last 3 months of transactions, with a final balance of at least 500,000 THB.

● Invitation letter from the Muay Thai gym.

● Proof of residence in the country of application – A hotel booking for at least one week.

● Visa – E-visa, visa, and/or entry stamp (depending on your case).

● Current address in your home country.

● Active phone number.

● Thai phone number (if available).

● Address in Thailand, including your landlord’s phone number.

In addition to the above I was using an agency that has good reputation that was helping with gathering and submitting all the required info and documents. This was a very odd experience as my partner’s application was submitted a day before mine and hers is still under pending approval.

Just sharing.
2,404
views
77
all likes
52
replies
14
users
TLDR : Answer Summary
The user reports being rejected for a soft power visa application in Hanoi despite providing all necessary documentation. They included a passport photo, portrait photo, bank statement verifying funds, an invitation letter from a Muay Thai gym, and proof of residence. The user mentioned that they used a reputable agency for help, which made the rejection unexpected, especially considering that their partner's application, submitted earlier, is still pending. Multiple comments suggest reasons for the rejection, including potential issues with agency usage and specific documentation requirements.
Anonymous ******************
I posted about this recently.

I helped a friend apply and they met all the rigjt criteria and got rejected in Hanoi

Maybe too many people are going to Hanoi and they are refusing people?

I am not an agent I helped 2 friends with their applications as I am fluent in English

Both accepted

Then the 3rd rejected

And no I didn’t use a template

And they met all the criteria
Like
Reply
Anonymous ******************
Try with the passport photo of the page where you departed Thailand and entered Vietnam.

Also, did you have receipts for paid muay thai course?
Like
Reply
Anonymous *************
ORIGINAL POSTER
You are not the first one who is asking - but I will respond in the same way I already did; Why should nationality stands as an obstacle? 😂

Maybe I am too naive but please enlight me
Like
Reply
Anonymous ******************
Anonym deltaker Of course it matters. For example, myanmar citizens get 14 days visa free. Norwegian citizens get 2 months visa free.

If you're Cambodian it might matter as they're in war, but ceasefire. They have stricter rules for Indians and for example North Korea.

There's a difference between passports, such as Venezuela, Tibet, Norway, Iran, Israel. They're protesting against the Israel/Palestinian war going on and citizens of Israel will have a hard time entering.

Is it that difficult to state what passport you've got? I've got a Norwegian one and I was approved at the Hanoi embassy in November. I crossed the border back to Thailand without any issues, but my friend from Myanmar was held back at immigration for like 8 hours.

Passports matter. Thinking they don't is both ignorant and naive.
Like
Reply
Reply to
Anonymous ******************
Reply
Anonymous *************
ORIGINAL POSTER
Hi. I had everything by the book. And I used the passport photo Sir. My application got rejected, not cancelled. It was not a matter of flawed or missing document 🙏🏼
Like
Reply
Anonymous ******************
Anonym deltaker Where is your passport from?
Like
Reply
Reply to
Anonymous ******************
Reply
John **********
It seems increasingly common that applications involving some agencies are being rejected
Like
Reply
Sawirin **************
Like
Reply
Sawirin **************
Like
Reply
Anonymous ******************
@Sawirin *************
you need your black out passport # , scan code etc.
Like
Reply
Reply to
Anonymous ******************
Reply
Sawirin **************
Like
Reply
Sawirin **************
Gym documents need to approve by SAT, ( Sport authority of Thailand ) need times 3-4 weeks for (SAT) letter.
Like
Reply
Pedro **********
@Sawirin *************
Incorrect. It can be done immediately.
Like
Reply
Reply to
Pedro **********
Reply
DioPar******
Oh oh oh, another folk using an agent that got his/her visa application denied. Perhaps cuz of your agent using the same templates for every customers, there have been plenty of people like you who got the same result
Like
Reply
John *********
What is your nationality?
Like
Reply
Adam ********
You say final balance was 500,000 bht but don’t Hanoi require the funds to be at that level for at least three months?
Like
Reply
Anonymous ******************
@Adam *******
hanoi does not, i only had the total in my bank for around 10 days before applying and i was accepted
Like
Reply
Carlos *********
Participante anónimo 107 did you apply phisically at the Royal Thai embassy in Hanoi or you used the evisa portal in Hanoi?
Like
Reply
Adam ********
@Carlos ********
all applications are online
Like
Reply
Reply to
Adam ********
Reply
Anonymous *************
ORIGINAL POSTER
It was consistently more than 500k. Much more than that
Like
Reply
Reply to
Anonymous *************
Reply
Anonymous ******************
Do your bank statements reflect a steady stream of income?
Like
Reply
Anonymous *************
ORIGINAL POSTER
Yes
Like
Reply
Reply to
Anonymous *************
Reply
DTV_Be*******
Nationality? Length of course? They usually don’t like agencies
Like
Reply
Elliot **********
DTV_BegPecker when you create the account to submit in the system, its one account per email address so i dont see how that would be possible, unless the agency was dumb enough to literally have the name of the agency in a whole string of emails
Like
Reply
DTV_Be*******
@Elliot *********
I see you are new to this group, use the search function, you can see this has happened many times
Like
Reply
Reply to
DTV_Be*******
Reply
Elliot **********
DTV_BegPecker no agency apply as an agency for their clients, all applications are made to look like the actual applicant so this is not correct
Like
Reply
DTV_Be*******
@Elliot *********
Not sure what you are trying to say, but there are examples where agencies submit on your behalf, using the agency’s email address. Some embassies caught on to that, seeing the same email address multiple times and have had issues with it.
Like
Reply
Reply to
DTV_Be*******
Reply
Nick ******
DTV_BegPecker who told you they don't? ChatGPT?
Like
Reply
DTV_Be*******
@Nick *****
- There have been reports from various people on here that said they have received this feedback. Not ChatGPT
Like
Reply
Nick ******
DTV_BegPecker all kinds of people have been refused DTV, for various reasons. More often people applying on their own (from all the reports I've been reading for over a year). Rarely when people were using agents. Legit agents usually ensure there will be be no mistakes when filling the application and they triple-check all submitted documents. But they also sometimes get the most 'desperate' cases to deal with (people who've had multiple past overstays, those who've already applied on their own and already denied once or twice, etc.) so using an agent never guarantees 100% success, it just greatly maximizes your chance.
Like
Reply
DTV_Be*******
@Nick *****
are you an agent? Is this why you trying to push this narrative?
Like
Reply
Nick ******
DTV_BegPecker lol, a happy DTV 'soft power' user. And I used an agent, yes. This does not make anything I mentioned above invalid. Search for 'denied DTV' in this group and you'll see that most people - by far- who were denied a DTV applied on their own.
Like
Reply
Reply to
Nick ******
Reply
Andi ***********
Only invitation letter from Gym? Business registration, Thai sports licensing, 6mths+ course details were submitted?
Like
Reply
Begp*****
Nationality? Using Issa?
Like
Reply
Anonymous *************
ORIGINAL POSTER
No. Why nationality matter?
Like
Reply
DTV_Be*******
Anonymous participant certain nationalities have to apply via their home embassy -
Like
Reply
Reply to
DTV_Be*******
Reply
The ask:thailand community, consisting of multiple Q/A groups with over 100,000 members, powers this platform. It is not an official government resource. Our members actively contribute to this resource, and while we strive for accuracy, we cannot guarantee its complete reliability. Assistance to travelers is provided as a community service.