This is NOT an official government website. We are an independent resource providing information and assistance to travelers.

What could have caused the rejection of a Soft Power Muay Thai visa application in Hanoi?

Mar 25, 2025
a month ago
UPDATE: DTV SOFT POWER APPROVED in HANOI AFTER 1st APPLICATION WAS REJECTED

I've left my original post below so you can see the detail

We resubmitted his documents ourselves, without the help of the original agency we used. For those wondering, it's an agency that does document checking for you and submits on your behalf, with a guarantee that if the application is rejected they will resubmit until approved at no extra cost. This turned out to be untrue.

They do not provide any documents for you... you have to sign up for your own course and send all the documents to them. They then check them, package them up correctly and submit for supposedly guaranteed acceptance.

What we did differently when we resubmitted ourselves:

* Bank Statements: my partner stopped spending money on the account that held 500k on it once he had reached the amount needed for the visa. So there was no spending visible from early Feb to mid March when we originally submitted. We wondered if that was the problem so we submitted 2 sets of bank statements in 1 pdf showing that his while he stopped spending on one account, he kept spending on another. We included a cover note explaining that.

* We highlighted on the bank statement the payment for his Muay Thai course so it was clear on there. Originally I paid for it for him, which the agency had said wasn't a problem. They gym refunded me and we paid again from his bank account. We also provided proof that I had paid previously and been refunded, so it was clear to them we were rectifying any potential problems that could have caused the rejection.

* The gym we used, Phuket King, in Kathu, Phuket (super super helpful owners there), prepared a new letter for him, although all other documents they provided remained they same. They are accredited by Thai Sports Authority, so that was never an issue.

* Possibly the most important point is we submitted it ourselves using his personal email address, not an agency email address.

Resubmitted 09:55 on 27/03 to the same Embassy as before, Hanoi (original application submitted 16/03 and rejected 18/03).

Approved 10:45 on 01/04. 3 working days. No additional documents requested.

CONCLUSION: Using that agency backfired and cost us a lot of time. We took 9 days before resubmitting for him because we wanted to check absolutely everything. Turns out, as I originally though, he was 100% eligible.

Nationality: a few people questioned if it could be because he is Indian. I think it proves how that wasn't the problem.

Anyway, we're over the moon. It took a while but he got it. Yay!!

***

Question for people who have applied for Soft Power in Hanoi in the past 2 weeks. Have any of you had any issues with your application? My partner's Soft Power Muay Thai application was rejected last week even though he fits all the criteria, there is no visible issue on the application form... all 100% correct. The Muay Thai gym he chose has had a number of successful DTV applications via Hanoi. No rejections.

He was and still is in Hanoi, in case that question comes up.

I'm trying to figure out what went wrong.

Paperwork provided:

* Bank statements showing 500k on a Thai Bank account since early Feb (he has been in Thailand on an ED visa which expired on 15 March. Application submitted on 16th March). Bank statements started on 1/10/25 so technically not full 6 months. I realised just now. He stopped using that bank account in Feb when he had the full 500k on the account. I'm wondering if that was the problem.

* Muay Thai Gym, which is registered with Thai Sports Authority and has an ID card to prove it. Full documents from the gym including proof of payment. I checked and the payment was made from a different bank account than the bank statements provided. Again wondering if this could have been the problem.

They didn't ask for any further documents. It went from Pending approval 1 day after submission, to rejected 2 days after submission.

When we called the embassy in Hanoi they were helpful and said there was a problem with those specific documents (bank statements and Muay Thai Gym documents) but they couldn't give any further information as to what was the problem with them exactly.

So I'm reaching out to see if anyone else has encountered a problem recently, that could be caused by a change in policy that I'm not aware of. Or if anyone can give me some insight and help figure out exactly what went wrong.
2,639
views
5
likes
100
all likes
64
replies
1
images
13
users
TLDR : Answer Summary
This post discusses the journey of applying for a Soft Power visa related to Muay Thai in Thailand, detailing the challenges faced when the initial application was rejected. The author shares their successful strategy for resubmission, revealing key changes made in documentation and submission methods. They also seek insight from others who have recently applied, particularly if they encountered similar issues, hinting at possible scrutiny based on nationality and the use of agents.
DTV VISA RESOURCES / SERVICES
Matthew *******
Great lessons for the rest of us. Don’t be scammed by “agents” it’s pretty easy to do it yourself especially with help from this group.
Anonymous *************
ORIGINAL POSTER
yes, hopefully others will learn from our mistakes!
Divya **********
Indian here. Got DTV approved from Laos on Workcation category. On my recent entry to Thailand the IO lady was very thorough and I had to almost show her all the documents I used when I applied for the visa in Laos. She specifically wanted to know why I applied from Laos even though I don’t live there. Indians are facing more scrutiny it seems. Thai authorities want you to apply from your home country.

Secondly, did you submit “source of income documents” like employment letter, employment contract, etc.? Even though it’s not required, embassies do want to see it to know who you’ll sustain yourself while living in Thailand.

The 500K THB needs to be sitting your bank account for at least 3 months (at least that was the case for me when I applied in Laos). Just to be safe and to avoid any scrutiny, I didn’t show 500K in my Thai bank account, but rather in my primary Indian Bank account.

Moreover, especially for Indians, if you were on an ED visa before, you need to give sometime, usually a month gap, before applying for a new visa (unless it’s a non-o visa like marriage, retirement, business or LTR).

Do not apply from Hanoi again. Better to give it sometime and apply from India or from Laos. Show your Indian Bank account with 500K balance for at least 3 months.
Anonymous *************
ORIGINAL POSTER
@Divya *********
thank you for the feedback. It sounds like you have had to jump through quite a few hoops. We actually resubmitted last week in Hanoi after speaking to the embassy a few times and then providing quite a few extra documents and cover letters to support to explain exactly what was being submitted and why. We've met a few Indian nationals that got theirs without any extra scrutiny. Let's see what happens now. Resubmitted on 27th. Still showing as pending document check. First time it was rejected within 2 working days . Quite a few people have been waiting a while for theirs to been approved in Hanoi in the past week so it doesn't seem to be unique to him.
Divya **********
Good luck to you. There a chance of scrutiny while entering Thailand by the Immigration Officer as happened to me. Hope that doesn't happen to your partner. Keep us updated if your partner get's his visa this time around and what you did differently this time.
Anonymous *************
ORIGINAL POSTER
@Divya *********
He got it approved this morning. No further documents requested. Super relieved. Flying through Don Muang which seems to be a more relaxed airport. Which one did you fly through?
Divya **********
Congrats. Did you figure out what was the issue in your first application. What did you do differently this time? What extra documents did you submit?

I flew through Suvarnabhumi Airport. Good luck in DMK.
Anonymous *************
ORIGINAL POSTER
@Divya *********
We're not really sure still. We added additional bank statements for the 2nd application, in 1 pdf right from the start. And used a personal email address this time instead of agency address. They didn't ask for any additional documents after that. Was approved with no further requests.

I'm not sure if bank statements would cause a rejection. I see so many reports on here of people being asked for additional bank statements. So going straight to reject seems less likely.

I guess we'll never know. Luckily 2nd time worked out!
Tim ***********
What kind of passport does your partner have ? I mean what nationality?
Anonymous *************
ORIGINAL POSTER
Indian. But from all the research we've done, that shouldn't make a difference.
Piotrek ********
Have you properly cancelled ED visa?
Tim ***********
If they can tell you that the uncanceled ED Visa didn't lead to the rejection, why can't they tell you why it was actually rejected ?
Anonymous *************
ORIGINAL POSTER
@Tim **********
we were able to ask the question about ED visa more generally as they can't discuss specifics other than to say there was something wrong with bank statements and muay thai documents. We decided to call them back and ask if it's necessary to cancel an ED visa (even expired) before submitting a DTV application and they said no that is not necessary. At least it helped us to understand that isn't the cause.
Anonymous *************
ORIGINAL POSTER
@Piotrek *******
No. We triple checked before applying and were told it isn't necessary to cancel it before applying, especially as it expired before applying. We also checked again with the Embassy after the rejection and they said no need to cancel. Also, I've seen a number of posts on this forum from people with valid ED visas that got their DTV approved before they cancelled their existing ED visa.
Peter *********
Big mistake using an agent applying in Vietnam. Immigration are now actively looking for this on entry at the airports. Your best bet would be to reapply from your home country. For approval and smooth future re entries. Good luck.
Tim ***********
I think it was the fact, that you showed a Thai bank account. It might be suspicious for them showing a Thai bank account when you apply for a Visa outside Thailand to get into Thailand and the money is already there. I read a couple of times some rejection posts when they showed thai bank accounts and also wondered why they were rejected. I don't know it but I guessed everytime it's because of the thai bank account
Anonymous *************
ORIGINAL POSTER
@Tim **********
I checked that one in advance but the vast majority of people I've seen who used Thai bank accounts seem to have been approved with no problem. They're not penalising people for wanting to stay in Thailand, I don't think. I could be wrong though.
Wayne *********
You should deal with the Gym directly and not through an agent. Agents have been copying paperwork.
Anonymous *************
ORIGINAL POSTER
@Wayne ********
We got the paperwork directly from the gym ourselves. We just made the mistake of using an agent that does the online submission for you with a guarantee that if there is a problem they will figure it out and resubmit it until it's approved. They can't find the answer to the problem though and gave up. So they were pretty pointless.
Wayne *********
Anonymous participant you should name and shame the agent so others can avoid them
Anonymous *************
ORIGINAL POSTER
@Wayne ********
Honestly I really really want to. It has been pointed out to me that defamation law in Thailand is very strict and regularly enforced, through civil courts if not criminal. So I'm really hesitant because it's pretty obvious from what I've described above who we are. The agency would know just by looking at my post.

And apparently it can be classed as defamation even if what I'm saying can be proved as true which is super annoying because I have proof of everything but can do very little about it, sigh.

What I can say it's using them was a huge disaster. They lied to us about the reason for the rejection. I had to demand copies of everything as it was submitted. Copies of the emails from the Embassy. Copies of what they did to figure out that actual problem (nothing!).

I do plan to make a post about our experience once I've figured this out and hopefully once he's gotten his visa approved. It actually cost us far more because of the agent. We only used them because of the guarantee. Sigh. Sigh. Sigh. I just won't be able to name the company.
John *******
Anonymous participant so if they were the ones who were going to resubmit, they were going to pay the visa fee each time?
Anonymous *************
ORIGINAL POSTER
John Macom yes. That's their advertised guarantee. Basically they're saying they thoroughly check all the documents first to make sure they're 100% correct and will be accepted. So if anything goes wrong they'll pay for resubmission themselves. But at the end of the day they couldn't find anything wrong with the documents (and made something up to convince us there was a problem when actually there isn't.... that's a whole other story).

The fact is they couldn't find a problem in the docs. And nor can I. Except possibly what someone mentioned earlier about Embassies being suspicious of agencies submitting falsified documents. The email address used for the application is an agency one, not one that is clearly a personal email address. I was wondering if that could have caused us a problem without realising it, even though all our docs are real.
Cloudy ****
Could be maybe something is fishy with the agent and subsequently with the documents? We applied via soft power Muay Thai in Hanoi and were both approved pretty quickly. Had all the required gym docs and 6 months of bank statements but did it without an agent.

It just sounds a bit odd because when they asked my husband for a further document, they sent an email outlining exactly what it was that needed to be done. It seems strange that they would reject without a reason, so that you wouldn't know what you did wrong and could amend it for a future application. My husband was also previously on an ED visa.
Anonymous *************
ORIGINAL POSTER
@Cloudy ***
Just to confirm we did deal directly with the gym. Just paid a relatively nominal fee to a company to do the document submission for us. That seems to have been a total fail though. The gym is definitely legit, as is the paperwork. Maybe the fact the agent used an agency email address instead of my partner's email address made it look suspicious... I'm not sure.
Cloudy ****
Hmmmm, I wonder if they sent a document request email to the agent's email and they didn't respond to it or submitted something that wasn't legit. If you guys try again I'd suggest scrapping the agency bit and only giving the embassy your own contact details just to be sure. Really sorry that happened to you and hope your partner still gets his DTV!
Tim ***********
@Cloudy ***
This is the best idea so far because if you don't reply within the given time or send the wrong docs or whatever they asked for then it will be rejected. The agency would never admit that it messed up anything, but would make it look as if the consulate was to blame
Anonymous *************
ORIGINAL POSTER
@Cloudy ***
thank you. You're very kind! I have now ditched the agency 100%. I've been reading everyone's posts on this group for a while now seeing what people recommend. I should have just done it for him myself. Anyway... here's to a more positive experience and outcome doing it myself ✨
Tae'lur ********
Omggg me lol I just applied through the same embassy via soft power last week. Right now mine is pending approval too. Submitted
*****
. Asked for further docs yesterday & as soon as I sent it, it automatically changed to pending approval. We’ll see.
Tim ***********
@Tae'lur *******
what further docs did they asked for ? I'm just curious because my application will follow soon
Tae'lur ********
@Tim **********
Just a Vietnam entry stamp & a business registration letter from the cooking school, good luck 🍀☺️
Sar ****
@Tae'lur *******
did yours get approved?
Tae'lur ********
@Sar ***
yes I did! Yesterday
Tim ***********
@Tae'lur *******
Ok. Thank you. Everything will be fine. If they asked only this then it should be approved soon 🤗🍀
Anonymous *************
ORIGINAL POSTER
@Tae'lur *******
hopefully yours will run smoothly and get approved soon. Please do post an update on here to let us know how you go. Wishing you all the best!!
Tae'lur ********
Anonymous participant thank you, I’m sorry about your boyfriend! Will you guys try a diff embassy?
Anonymous *************
ORIGINAL POSTER
We're hoping we can figure it out and re-apply in Hanoi. That's why I wanted to check if anyone else has had any problems. Bit confused right now.
Greg ********
Could be anything. While on Ed visa were income/earnings deposited in Thai bank. They do not usually look but by recent reports it does look like some applications are facing more scrutiny. Whatever it is there is no recovering from a rejection. Need to apply elsewhere and probably better in a different location. Good luck.
Anonymous ******************
@Greg *******
Vietnam specifically?
Anonymous *************
ORIGINAL POSTER
@Greg *******
incoming money has been for living expenses only. No major transactions coming in at all. If anything I was thinking could the level of transactions be too low. Or not enough money coming and going. I'm stumped!!
Greg ********
Anonymous participant Strange one. Incoming to live should not matter. They do seem to be tightening up but no indication what they are looking for. It's like blind men trying to describe an elephant.
Anonymous *************
ORIGINAL POSTER
@Greg *******
excellent imagery. You made me smile despite my frustration at me not being able to figure this out 🙃
Greg ********
Anonymous participant You might want to contact an agent who has contacts that can check the system. Some Embassies put a note against rejections. Not a and probably very few but it might be worth a check. A well connected agent can check this.
Greg ********
Anonymous participant There is another guy just posted he has been rejected twice in Vietnam. That same guy posts he is a relocation expert and offers consulting on the DTV Visa - oops
Greg ********
Anonymous participant It's an old one used in Asia. I used to use it when working here asking colleagues to describe how they saw the project. It was often blind men describing an elephant lol
Peter ******
Could be that the Gym has been issuing too many documents to too many people ? Could be that Embassies are clamping down on people using Gyms just to get DTV's
Anonymous *************
ORIGINAL POSTER
@Peter *****
good point. I'll check with them. When we spoke to them a few weeks ago they said they'd had 5 or 6 people apply and get DTV. I didn't think that sounded like too many. But also not too few, if that makes sense.
Greg ******
Anonymous participant I heard they are now checking attendance at some gyms. They may as well check the total number of applicants?!
Tim ***********
@Greg *****
Where did you hear that?
Greg ******
@Tim **********
Being honest, I can't guarantee you this is happening, just some rumor, but I would keep a closer eye on it... We may see some more surprises. We already got plenty these days.
Meaw ************
Could you please send me message? I need more information
Anonymous *************
ORIGINAL POSTER
Are you an agent? One detail I didn't add was the application was done via an agent which is why it's taken so long for me to get an answer. They weren't helpful at all, so I took over the process myself and reached out to the Embassy directly. The lady at the Embassy was genuinely lovely and was as helpful as she could be, but obviously is not allowed to share too much info.
Meaw ************
Anonymous participant im not agent but i want to understabd your situation since i am a Muay Thai gym owner and i dont need to sell any program to you, just help. If you need. I also want to see the docs from the gym if there is anything missing. But if you dont need help its fine 😊

FYI im not a scammer
Anonymous *************
ORIGINAL POSTER
@Meaw ***********
apologies. I didn't mean to cause any offence. I'm hesitant to talk to any more agents now since we had this problem, that's all.

We've applied having gotten documents directly from a well know Muay Thai Gym in Phuket with a good reputation and real training program. I'm thinking of resubmitting and adding cover letters with each upload. So a cover letter with the bank statements explaining why there are no transactions after the 500k was accumulated. A cover letter with the gym paperwork, even showing a photo of my partner outside the gym. See if that helps. If you have any other suggestions, please let me know!
Meaw ************
Anonymous participant check if the gym registered under SAT, the name of the person / Share holder/ camp head or authorised person provide you ID / PASSPORT under the same name?

Date starts/end are 180 days

How many classes total you paid...
Greg ******
Anonymous participant You can click on the poster name to see the posts history. This will answer your question 😅.
Anonymous *************
ORIGINAL POSTER
We got the paperwork directly from the gym ourselves. We just made the mistake of using an agent that does the online submission for you with a guarantee that if there is a problem they will figure it out and resubmit it until it's approved. They can't find the answer to the problem though and gave up. So they were pretty pointless.
Tim ***********
Can you please tell me in which City the gym is ? I just hope it's not mine
Anonymous *************
ORIGINAL POSTER
@Tim **********
you mean the gym we used? It's in Phuket.
Wayne *********
Anonymous participant Should do directly with the Gym, agents have found to be copying paperwork, so when the embassy calls the gym and they don't know about you
Greg ******
For how many months were the Muay Thai lessons?
Anonymous *************
ORIGINAL POSTER
@Greg *****
6 months
Greg ******
Anonymous participant Okay. That's reasonable. We are seeing things getting stricter though.
Anonymous *************
ORIGINAL POSTER
I thought we'd done everyhing very much by the book. Genuine gym. Genuinely joining to do Muay Thai and actually train regularly. There must be something I'm missing but I can't figure it out.