Ask

Answered5 years ago

Will my damaged old passport affect my Thailand Pass despite receiving a new passport?

Thailand Pass Visa Passport Issues Phuket Sandbox Immigration Help

Adam ********

OP

asked Dec 23, 2021

2.9k

views

21

replies

0

likes

Hi all

I got accepted and received my Thailand pass about 2 weeks ago

I know passes approved before the 22nd December are being honored, my issue is I’ve just had to get a fast track new passport because a few days ago I noticed it was damaged 

My new passport will have a new passport number and start and expiry date 

Will they be able to update my existing Thailand pass or will I now have to scrap the pass I’ve got and apply for the Phuket sandbox 

Thanks in advance

Answer summary

The user recently received a Thailand Pass but had to get a new passport due to damage. They are concerned about the implications of having a new passport number and different dates and whether their existing pass can be updated or if they need to reapply under the Phuket Sandbox program. Several comments suggest carrying both the old and new passports to clarify any discrepancies, while others mention contacting relevant authorities for guidance.

21 repliesnewest first

14

Click comment and we will ask for your email, then OTP, then name.

Josh ***********

Josh ***********

You should be fine but try to see if there's an official document or notice from the UK that explains the two passports. I have found having extra documents is always better.

0

Albert ********

Albert ********

I would have stuck with the old passport.As long as it was valid.Not a good time to Confuse this situation.

0

Adam ********

Adam ********

OP

@Albert *******

the process was started before they scrapped test and go, how was I to know?

0

Gorgon *****

Gorgon *****

also...they generally void old passport by punching a few holes in it...so BOTH best idea..one explains the other

0

Ethel ********

Ethel ********

Accepted*

1

Lisa ********************

Lisa ********************

My visa is in my old passport, my entry stamp is in my new one. I travelled with both.

1

Vikorn ***********

Vikorn ***********

Visa might have already been transferred to new passport already

0

Adam ********

Adam ********

OP

@Lisa *******************

thanks Lisa that’s good to know

0

Hitachino ******

Hitachino ******

If you do not want to run the risks… u can just enter Thailand anc get new passport @ yr embassey in Bangkok

0

Adam ********

Adam ********

OP

@Hitachino *****

my damaged passport is at the passport office in the uk so that’s not an option for me

0

Nigel *********

Nigel *********

You won't get a new passport at the british embassy in Bkk.... they don't deal with that.... struggling to see what they actually do deal with

0

Vikorn ***********

Vikorn ***********

be sure to get that in writing. They dont always work in sync between embassies/consulates and immigration in thailand. You mentioned you have a son here so you probably have some kinds of experience already

0

Adam ********

Adam ********

OP

@Nigel *********************

yes that is my next step I’ve already emailed the support email 2 days ago but no reply, was checking if anyone in the group had the same experience first

0

Nigel *********

Nigel *********

there's a hotline number. They the search facility on this page.

0

Adam ********

Adam ********

OP

@Nigel *********************

I’ve got a new passport well it’s been couriered back to me today, I just don’t want to travel 10,000km to be told sorry your documents don’t match your Thailand pass and then send me on the next flight home. I haven’t seen my son for 2 years if I have to book the Phuket sandbox instead I will do that if it’s gets me into Thailand. Just thought there might of been a way of them updating the Thailand pass

0

Hitachino ******

Hitachino ******

oh okay…then the only option left would be bring w u both passport and make them accept yr case and let you in … you should be fine!

0

Michael ********

Michael ********

Just bring your old passport with you

7

Wilmont ******

Wilmont ******

My guess is you should be ok as long as you have both passports. But if you get the wrong agent then heaven help you.

3

Neal *******

Neal *******

I can bet it's gonna be fine. 2 passports is not that rare. Be ready to explain it and it will be fine. They are seeing this every day.

1

Will ************

Will ************

Bring your old passport as well

4

Sophie *********

Sophie *********

Nightmare. I have a feeling that you'll have to start again.

1

Activity

14 joined

Adam ********

Adam ********

Adam ********

Adam ********

Adam ********

Adam ********

14

people

Thai Visa Advice and Everything Else

Thai Visa Advice and Everything Else

...members60% approval

Member 1

Member 2

Member 3

Member 4

Member 5

Member 6

Member 7

Member 8

Conversation Join group

Related

25

What should I do if my passport only has a family name while filling out the Digital Thailand Arrival Card?

Can I participate in the Test and Go or Sandbox program in Phuket if I'm flying from Canada and transiting through Bangkok?

Will I be able to pass through immigration in Thailand if my vaccination dates are not displayed on my Thailand Pass QR code?

What should I do if my Thailand Pass details aren't registered before my flight?

What should I do if my Thailand Pass application is denied due to hotel confirmation issues?

Why was my Thailand Pass denied despite having uploaded the AQ Hotel booking confirmation from Agoda?

What should I do if my Thailand Pass application is still being reviewed after 8 days?

How long does it typically take to receive a Thailand Pass for the Phuket Sandbox?

What should I know before flying to Phuket under the Sandbox program?

How do I register for the Thai Pass Phuket Sandbox while in Australia?

How can I book my 2nd PCR test for the Thailand Pass under the Phuket Sandbox?

How long does it take to get a Thailand Pass for the Phuket Sandbox?

Will I be able to enter Phuket with my e-visa and pending Thai Pass application?

Can I book my hotel and PCR tests separately for the Phuket Sandbox?

What are the current quarantine requirements and Thailand Pass application process for vaccinated travelers to Bangkok?

What should I do if my Thailand Pass request has been pending for 15 days?

Will my Thailand Pass be approved in time if I apply now for a January 6th arrival?

What should I do if my Thailand Pass application is under review and potentially rejected?

What should I do if my boyfriend did not receive his Thai visa while I did?

How can I quickly obtain my Thailand Pass for travel from Singapore to Phuket?

What are the best practices for submitting QR codes on the Thailand Pass application?

Is it possible to fly directly into Phuket for Thailand Pass 'test and go' after changing my flight itinerary from Montreal via Zurich to Phuket?

How long does it typically take to receive the Thailand Pass after application?

What should I know about the Thailand Pass before traveling?

Is it normal to receive Thailand Pass approval with QR code immediately after registration?

Resources

Cannabis shops near me Retirement visa extension eSIM for Thailand LTR visa qualification

Need help with your Thai visa?