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Answered2 years ago

Why can't I upload my passport copy when registering my address on the TM30 portal?

Tim ******
asked Dec 5, 2024
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Hello

I registered my gf's house at the TM30 portal and added my name to this address .

The status of my gf's house register is "Approved", the status of my address registration is "Informed" and I can download the receipt.

There is no function to upload my passport copy file on the address register page.

If you go to the immigration office with a TM30 you need to show a passport copy.

Why not if you register online?

Or did I make something wrong?
Answer summary
The user registered their address on the TM30 portal and noted the discrepancy of not being able to upload their passport copy, raising a concern due to the requirement of presenting it at the immigration office. A comment clarified that the TM30 portal does not require a passport upload; users must collect the proof of registration within 7 days of submission by exporting the information from the portal.
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Click comment and we will ask for your email, then OTP, then name.

Brandon ************
Brandon ************
There is no passport upload. You go back in within 7 days of informing and search for your entry. Then click the button that says "export" and that is your proof of TM30. You can only do this within 7 days of submitting the entry though or you'll have to submit a new one if you failed to get it.

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