How can I obtain a TM30 receipt online for my visa extension in Thailand?

Nov 20, 2023
a year ago
Álvaro **********
ORIGINAL POSTER
TM30 Online - how can I get the receipt?

My gf did the TM30 as it should be done. Now, I need it for an extension, but, how can I get the receipt from the website? I cannot find anything on it for printing the slip...

With the old TM30 system they said "take a screenshot", but with the new website, what is the screenshot we have to take?

Or are there any new option to just download a slip in PDF or something?

Thanks in advance.
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TLDR : Answer Summary
The TM30 online system allows users to report their address and obtain a receipt for immigration purposes. While earlier guidelines suggested taking screenshots, recent system updates enable the generation of PDF receipts directly. Users can also retrieve submitted information and print receipts from the website. If you encounter issues, ensure that your visit data has been correctly recorded, as a missing date may prevent receipt generation. Additionally, TM30 submissions can still be made at local police stations.
David **********
I thought I read somewhere that you could file/submit a TM30 at any local police station. Is that correct?
David **********
The receipt should be made available immediately after submission correct? I would think that’s part is the online efficiency process,
Álvaro **********
ORIGINAL POSTER
@David *********
this is an old post. System was updated months ago and now it's able to generate a proper receipt in PDF format so no more screenshots needed.
Sam ********
I’m having similar issues. I uploaded everything for the condo I own and also all my personal data and it’s all approved.

But it seems that I haven’t actually registered a Date because when I go to search there is nothing there to print. Yet both my personal data and condo data are there.

Where exactly do we record the visit?
Nick ************
There is a place to click to print the receipt. I did it yesterday.
Dale ***********
just thinking about jontiem immigration makes me angry 😁
Nick ************
I registered at tm30.io but you need to upload house books and owner id card first. Then upload your passport. I have recently been told that it is not an official immigration site but a private company so I dont know if it will be recognised or not. I will find out next week when i do my 90 day report.
Stefan *******
@Nick ***********
hi Nick.can i ask you something,i just arrived today in thailand and have to do the tm30 but i have never used it online. Can i do the registration or is it my wife that have to do it? Me live together in our house.
Nick ************
@Stefan ******
the house owner or hotel where you are staying is responsible for doing it. That doesn't mean that you wont get problems if it isn't done.
Stefan *******
@Nick ***********
it is our house,it stand in my wife's name. I was trying yesterday evening to do the registration on website tm30.io,now I waiting for the registration to get approved, hope it works so i don't have to drive to immigration today
Álvaro **********
ORIGINAL POSTER
@Nick ***********
it doesn't look like an official site indeed.

If was me, I'd a bit concerned. Not (just) about the 2000฿ fine, but about someone massive gathering main private data - not only full passport data with scans, but full house registration data with scans too. Identity theft is a thing, sadly...
Álvaro **********
ORIGINAL POSTER
@Nick ***********
where? Cannot find absolutely anything for "print" or download...
Nick ************
@Álvaro *********
have you registered at tm30.io?
Álvaro **********
ORIGINAL POSTER
@Nick ***********
no, we registered at
*******************************
that is, AFAIK, the official website... Never heard about that TM30.io site...
Brandon ************
@Álvaro *********
this is an agency website
Nick ************
@Álvaro *********
I've never ever got that to work. Never allows me to log in as the captcha is always wrong. Use the new one, it works. Only been going a few weeks.
Brent *******
@Nick ***********
could you post the web address you used that worked please. I only re-registered a few weeks ago on their new website. Got everything working then and even registered but today could not register on it to notify arrival at the property. It would not accept the data ???
Nick ************
I found the whole process quite straight forward.
Nick ************
Here is the screen shot.
Brandon ************
You go back into the system and search for the information you just submitted and take a screenshot of that. There is no pdf generated by the system.
Jan **********
@Brandon ***********
I manage to print it direct from the website
Álvaro **********
ORIGINAL POSTER
@Jan *********
@Brandon ***********
thank you.

Yes, I can screenshot that, but I was thinking it couldn't be so clumsy... TiT

I mean, I could code a button to print a decent PDF from those data in a couple of hours... it's beyond my understanding why the f they didn't it. But again, TiT
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