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What should I know about using eDeparture gates in Thailand with a non-O visa?

Nov 13, 2025
6 months ago
Brian **********
ORIGINAL POSTER
Just a heads up,

Upon leaving BKK recently on a non O visa with a re-entry stamp. I was directed away from the e gates to an immigration officer by staff, after showing her the stamp.

Although I intended to go that route anyway, I have no idea if it makes any difference just wanted to share it.
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TLDR : Answer Summary
An expat shares their experience of being directed to an immigration officer while leaving Thailand with a non-O visa and a re-entry stamp, despite intending to use the eDeparture gates. Responses from the community clarify that using the eDeparture gates is permissible as long as the passport is scanned correctly and a photo is taken, which eliminates concerns about needing a hard departure stamp.
NON-O RETIREMENT VISA RESOURCES / SERVICES
  • Go to the Retirement Visa Section for information on requirements, including age restrictions, financial requirements, and necessary documentation.
  • For immediate assistance, contact Thai Visa Centre directly via LINE at @ThaiVisaCentre or Email them.
  • Explore recent discussions by using the Non-O Retirement Visa tag in the search box at the top of the page.
  • Join the Thai Visa Advice Facebook Group to ask your questions, and get advice from others.
Tod *********
@Brian *********
There's no issue at all using the eDeparture gates, if your passport 'passes' the scan when you put it on the reader at the gate (and then they take your photo) your exit will be tracked.

There's no problem comin' back in without a hard departure stamp after using the eDeparture gate (stampless exit) either..

Thanx for the post.
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Tod *********
Had you already tried to 'self scan' yourself out at the eDeparture gate and it wouldn't accept it or did you just show the officer the extension/rentry stamps before you even tried?

There's no issue at all leaving thru the eDeparture gates if your passport scans and it takes your photo.

I honestly don't know why they'd motion you to go to the hard stamp desks.
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Tod *********
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