How can I obtain an e-vaccine certificate in Thailand if my registration fails?

Dec 9, 2021
3 years ago
Phu***
ORIGINAL POSTER
Hello everyone,

Am wondering if anyone obtained e- vaccine certificate through this app. For me, it failed to work. Although am trying to register it says my number is not registered. I used the vaccine number 60000xxxxxx as my ID as instructed.
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TLDR : Answer Summary
A user is experiencing difficulties obtaining an e-vaccine certificate through the Mor Prom app, as their vaccine number is reportedly unregistered. Comments suggest contacting the vaccination site to resolve potential errors, like incorrect phone numbers, and visiting the original vaccination location for fixes, as many users have encountered similar issues.
Michal **********
When my hospital corrected the data it worked
Ilse **********
I tried 30 times and time 31 it worked, keep trying,
Craig **********
I had the same. They had entered my phone number incorrectly in the computer. Got the Thai partner to stop at the Udon University where we got vaccinated. As soon as my phone number was corrected it worked as expected (they message you a OTP to that number) and bingo Mor Prom works.

Ps. Tried changing at Udon hospital but they said it had to be done where we got shots.
James ***********
They have an office at the Udon Hospital second floor near Amazon coffee. Might be worth a try.
Bobby ********
The message is saying your number is not recognised and to contact the place where you received the vaccine. Have you done this?
Phu***
ORIGINAL POSTER
@Bobby *******
on this app when I scan the QR code from my vaccine certificate, I get and e- certificate for local travel. But cannot register for international certificate.
Steven ********************
@Phu***
international cert requirement to back to vaccination place doesn’t give option to send by email or post
Leon ****
@Phu***
international certification needs hospital staff to do it for you. Ask the hospital which you got vaccinated for it.
Bobby ********
Phurba. What's the e-certificate look like
Brett **************
F
Michael ********
@Brett *************
top right hand corner click there then click on notifications
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