How can I obtain an e-vaccine certificate in Thailand if my registration fails?

Question

Hello everyone,

Am wondering if anyone obtained e- vaccine certificate through this app. For me, it failed to work. Although am trying to register it says my number is not registered. I used the vaccine number 60000xxxxxx as my ID as instructed.

Ask Thailand · Answer

A user is experiencing difficulties obtaining an e-vaccine certificate through the Mor Prom app, as their vaccine number is reportedly unregistered. Comments suggest contacting the vaccination site to resolve potential errors, like incorrect phone numbers, and visiting the original vaccination location for fixes, as many users have encountered similar issues.

Michal ********** · Answer

When my hospital corrected the data it worked

Ilse ********** · Answer

I tried 30 times and time 31 it worked, keep trying,

Craig ********** · Answer

I had the same. They had entered my phone number incorrectly in the computer. Got the Thai partner to stop at the Udon University where we got vaccinated. As soon as my phone number was corrected it worked as expected (they message you a OTP to that number) and bingo Mor Prom works.

Ps. Tried changing at Udon hospital but they said it had to be done where we got shots.