Why am I experiencing a system error when trying to register on the Morchana app?

Dec 15, 2021
3 years ago
Sharon ********
ORIGINAL POSTER
Does anyone else having trouble registering on the Morchana app. I have entered all of my details and it says my details are correct but when I go to submit, comes back system error try again.
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TLDR : Answer Summary
A user is facing challenges while trying to register on the Morchana app, receiving a system error despite entering correct details. Comments indicate that the app might not work well for users outside Thailand, with mixed experiences reported by others.
John *****
It works
Paul ********
I have been trying on and off for three months now, definetly doesn’t work for me!
Sharon ********
ORIGINAL POSTER
@Paul *******
ok thanks . Sounds like an app that Aust tried to to induce and it wasn't successful..
Paul ********
@Sharon *******
but, it works for some people apparently!
Stuart *********
From many reports it doesn’t seem to work outside of Thailand. Are you in or outside of Thailand?
Sharon ********
ORIGINAL POSTER
@Stuart ********
I Thailand
Stuart *********
@Sharon *******
OK. I’ll let others with experience of the app answer as I haven’t used it myself.
Sharon ********
ORIGINAL POSTER
@Stuart ********
I wasn't sure if it's compulsory to download the app or not, I only arrived last night in bbk
William ********
@Sharon *******
think it's not used now. After quarantine the hotel should take your seven day result. U send them a picture and they deal with it. Of course im taking your TEST AND GO . Ask reception I went through this system one month ago.
Sharon ********
ORIGINAL POSTER
Stuart *********
@Sharon *******
Again from reports only many people have not needed the app. Some people say their hotel insisted on them downloading it. If yours hasn’t then you’re probably good to go.
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