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Why am I experiencing a system error when trying to register on the Morchana app?

Morchana app registration issues Thailand expat experiences system errors

Dec 15, 2021

3 years ago

Sharon ********

ORIGINAL POSTER

Does anyone else having trouble registering on the Morchana app. I have entered all of my details and  it says my details are correct but when I go to submit, comes back system error try again.

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TLDR : Answer Summary

A user is facing challenges while trying to register on the Morchana app, receiving a system error despite entering correct details. Comments indicate that the app might not work well for users outside Thailand, with mixed experiences reported by others.

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John *****

It works

3 years ago

Paul ********

I have been trying on and off for three months now, definetly doesn’t work for me!

3 years ago

Sharon ********

ORIGINAL POSTER

@Paul *******

ok thanks . Sounds like an app that Aust tried to to induce and it wasn't successful..

3 years ago

Paul ********

@Sharon *******

but, it works for some people apparently!

3 years ago

Reply to

Paul ********

Stuart *********

From many reports it doesn’t seem to work outside of Thailand. Are you in or outside of Thailand?

3 years ago

Sharon ********

ORIGINAL POSTER

@Stuart ********

I Thailand

3 years ago

Stuart *********

@Sharon *******

OK. I’ll let others with experience of the app answer as I haven’t used it myself.

3 years ago

Sharon ********

ORIGINAL POSTER

@Stuart ********

I wasn't sure if it's compulsory to download the app or not, I only arrived last night in bbk

3 years ago

William ********

@Sharon *******

think it's not used now. After quarantine the hotel should take your seven day result. U send them a picture and they deal with it. Of course im taking your TEST AND GO . Ask reception I went through this system one month ago.

3 years ago

Sharon ********

ORIGINAL POSTER

@William *******

thank you

3 years ago

Stuart *********

@Sharon *******

Again from reports only many people have not needed the app. Some people say their hotel insisted on them downloading it. If yours hasn’t then you’re probably good to go.

3 years ago

Reply to

Stuart *********

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