Ask question

Why can't I set up my Morchana account with my accepted Thai Pass?

Thai Pass Morchana app Visa issues Immigration policies Travel to Thailand QR Code scanning Expat advice Invalid Thai code

Dec 27, 2021

3 years ago

Sarah *****************

ORIGINAL POSTER

I applied 2x for Thai pass, one got rejected one accepted. I'm trying to use the accepted one to set up my morchana account information but it keeps saying invalid Thai code. Does it mean I can't enter after all? Help - we leave tomorrow!!

2,896

views

1

likes

49

all likes

21

replies

2

images

20

users

TLDR : Answer Summary

The user is facing difficulties in setting up their Morchana app account despite having an accepted Thai Pass, leading to concerns about their ability to enter Thailand. Comments suggest that technical issues with the Morchana app are common, and users frequently do not need it for entering Thailand. Many experienced travelers report that the app might not function correctly, and in practice, it hasn't been essential for entry. Suggestions include checking the accepted Thai Pass QR code and trying again later.

Paul ********

Got here 11 dec. Downloaded the app and scanbed QR code. Rest of it never worked right ...system error. No one ever asked for it at all. No worries

Like

Reply

Alexander *******

put manually some information in...

If this not work, wait one day and try again.

I am now two month in Thailand and need this app for diving every day... if the app doesn't work I show them the passport and everything is fine

Like

Reply

Sean **********

Just upload app don’t use it

Like

Reply

Mitchell *******

I never got it to successfully install. Never had to use it.

Like

Reply

Darren *******

never down loaded it never needed it as it dose not work 100%

Like

Reply

Mick *********

Don’t bother with morchana app. Not needed. Never works

Like

Reply

Sarah *****************

ORIGINAL POSTER

Thanks, yes I followed the instructions. Hope it works when I'm there

Like

Reply

Paul ********

Tolling

Like

Reply

Alessio *******

For me, Work when arrived

Like

Reply

Kevin ***********

@Alessio ******

works 20% of the time apparently.

****************************************************************************

*****

63/israeli-breakout-blamed-on-apps

Like

Reply

Reply to

Kevin ***********

Reply

Chris *******

Morchana has not worked for a while.

Useless.

Like

Reply

Steve *******

You dont need the morchana app to enter Thailand. You might need the Thaichana app to enter some shopping malls.

Like

Reply

Kevin ***********

Morchana doesn't work so don't worry. They are working on it.

Like

Reply

Gordon *******

scan the QR code on the Thai pass. See if it's okay

Like

Reply

Gordon *******

Mine never worked either even when putting in the info manually , never been asked for it , wouldn’t worry too much , seem like it doesn’t work for anyone Thai nationals included

Like

Reply

Sharon ********

I kept getting the same message so I didn't worry about it for about a week, than I check it the other day and it was working... I wouldn't worry to much about it... Still come

Like

Reply

Marianne ********

I never really got the app to work. So just uninstalled it. :P

Like

Reply

Peruvia ***********

My morchana app didn’t work even at the hotel 🤣

Like

Reply

James ********

Did you scan the accepted Thaipass?

Read what it says.

You should be OK.

Like

Reply

David *********

I didn’t need the morchana app untill I got to the hotel

Like

Reply

Michael ********

App doesnt work dont worry about it

Like

Reply

Reply to

Michael ********

Reply

Thai Visa Advice and Everything Else

... members · 60% approval rate

The Thai Visa Advice And Everything Else group allows for a broad range of discussions on life in Thailand, beyond just visa inquiries.

Thai Visa Advice and Everything Else

View the Conversation

Thai Visa Advice and Everything Else

What should I do if my Thai Pass QR Code says access denied?

2 comments

2 years ago

Why is the MorChana app showing Thai Pass invalid?

9 comments

2 years ago

What should I do if my Thai Pass application shows 'booking is invalid' during the submission process?

12 comments

3 years ago

Should I download the Morchana app now or when I arrive in Thailand?

21 comments

3 years ago

Why am I getting an 'Invalid Thailand Pass Information' error on the Morchana App?

13 comments

3 years ago

What should I do if my Thailand Pass details aren't registered before my flight?

19 comments

3 years ago

Why does my Thailand Pass status say 'information not registered' after receiving confirmation?

9 comments

3 years ago

What should I do if the Morchana app says my Thailand Pass information is wrong?

28 comments

3 years ago

What are the common issues and solutions for registering the Mochana App in Thailand?

9 comments

3 years ago

What should I do if I can't update my Morchana app QR Code after a self-test in Thailand?

4 comments

3 years ago

What should I do if I encounter a 'system error' when using the Morchana app with my Thaipass QR code?

16 comments

3 years ago

What should I do if my Thai Pass application keeps getting rejected despite following the instructions?

19 comments

3 years ago

What issues are users experiencing with the Morchana app for registration?

4 comments

3 years ago

Do they check the Morchana app and Thai pass QR code on arrival in Thailand?

8 comments

3 years ago

Is the Morchana app still required for the Thailand Pass and how can I fix it if it's not recognizing my Pass?

6 comments

3 years ago

Can you enter Thailand without a Thailand Pass code?

23 comments

3 years ago

What should I do if I can't upload my QR code for Thailand Pass?

10 comments

3 years ago

What should I do if I haven't received my Thailand Pass before traveling on December 3rd?

31 comments

3 years ago

What should I do if I'm having issues with my Thailand Pass application?

24 comments

3 years ago

What should I do if I get 'The Information Is Not Registered' error while checking my Thailand application status?

3 comments

3 years ago

How can I successfully apply for a Thailand Pass on my mobile phone?

27 comments

3 years ago

What are the common issues with the Thai Pass website and how can they be resolved?

24 comments

3 years ago

What are the common issues people face when applying for the Thailand Pass and how can they be resolved?

60 comments

3 years ago

What should I do if the Thaichana app won't accept my phone number for registration?

9 comments

3 years ago

What should I do if I'm having issues with the Thailand Plus app during my travel?

23 comments

4 years ago

Data protection policy Terms and conditions Disclaimer Privacy policy Refund policy

The asq:thailand community, consisting of multiple Q/A groups with over 100,000 members, powers this platform. It is not an official government resource. Our members actively contribute to this resource, and while we strive for accuracy, we cannot guarantee its complete reliability. Assistance to travelers is provided as a community service.