Why can't I set up my Morchana account with my accepted Thai Pass?

December 27, 2021
3 years ago
I applied 2x for Thai pass, one got rejected one accepted. I'm trying to use the accepted one to set up my morchana account information but it keeps saying invalid Thai code. Does it mean I can't enter after all? Help - we leave tomorrow!!
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TLDR : Answer Summary
The user is facing difficulties in setting up their Morchana app account despite having an accepted Thai Pass, leading to concerns about their ability to enter Thailand. Comments suggest that technical issues with the Morchana app are common, and users frequently do not need it for entering Thailand. Many experienced travelers report that the app might not function correctly, and in practice, it hasn't been essential for entry. Suggestions include checking the accepted Thai Pass QR code and trying again later.
Paul ********
Got here 11 dec. Downloaded the app and scanbed QR code. Rest of it never worked right ...system error. No one ever asked for it at all. No worries
Alexander *******
put manually some information in...

If this not work, wait one day and try again.

I am now two month in Thailand and need this app for diving every day... if the app doesn't work I show them the passport and everything is fine
Sean **********
Just upload app don’t use it
Mitchell *******
I never got it to successfully install. Never had to use it.
Darren *******
never down loaded it never needed it as it dose not work 100%
Mick *********
Don’t bother with morchana app. Not needed. Never works
Sarah *****************
ORIGINAL POSTER
Thanks, yes I followed the instructions. Hope it works when I'm there
Paul ********
Tolling
Alessio *******
For me, Work when arrived
Kevin ***********
@Alessio ******
works 20% of the time apparently.

****************************************************************************
*****
63/israeli-breakout-blamed-on-apps
Chris *******
Morchana has not worked for a while.

Useless.
Steve *******
You dont need the morchana app to enter Thailand. You might need the Thaichana app to enter some shopping malls.
Kevin ***********
Morchana doesn't work so don't worry. They are working on it.
Gordon *******
scan the QR code on the Thai pass. See if it's okay
Gordon *******
Mine never worked either even when putting in the info manually , never been asked for it , wouldn’t worry too much , seem like it doesn’t work for anyone Thai nationals included
Sharon ********
I kept getting the same message so I didn't worry about it for about a week, than I check it the other day and it was working... I wouldn't worry to much about it... Still come
Marianne ********
I never really got the app to work. So just uninstalled it. :P
Peruvia ***********
My morchana app didn’t work even at the hotel 🤣
James ********
Did you scan the accepted Thaipass?

Read what it says.

You should be OK.
David *********
I didn’t need the morchana app untill I got to the hotel
Michael ********
App doesnt work dont worry about it
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