Why does my Thailand Pass status say 'information not registered' after receiving confirmation?

Feb 3, 2022
3 years ago
Glenis *********
ORIGINAL POSTER
Can anyone help

Applied for Thailand pass received confirmation email with code. When checking on line to check progress says information not registered

Anyone one else had this problem
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TLDR : Answer Summary
A user applied for the Thailand Pass and received a confirmation email but found that their application status online showed 'information not registered.' Other users shared similar experiences and speculated that this might be a normal part of the process, possibly due to awaiting hotel confirmations. Overall, there seems to be uncertainty and confusion regarding the Thailand Pass application status before travel.
Kok ************
It normal in thai .
Tricia *****
I think it says this while waiting on hotel confirmation. Mine said that for a day and now is back to “pending”. Just an idea and I might be mistaken.
Sako *****************
@Tricia ****
ok thanks i can have hope now bcoz too much worry
Sako *****************
@Tricia ****
now im very worry bcoz my flight sooner really confused yesterday i can check my status bit today say information not registered have to worry?
Tricia *****
@Sako ****************
yes I had the same problem and 12 hours later it came back to “under review”
Sako *****************
@Tricia ****
and did you get your thai pass?why this cases happened?
Tricia *****
@Sako ****************
not yet, still waiting...their computer system is not very good.
Sako *****************
can anyone advice in this kind of case?
Sako *****************
same apply on 1st got email and code when checking today show information not registered very confused now my flight soon ans worry
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