Ask question

What should I do if the Immigration app shows I'm overstay after getting a visa extension in Koh Samui?

Non-Immigrant O Visa Visa Extension Koh Samui Immigration Overstay Issues Thai Immigration App Expat Q&A

May 9, 2021

4 years ago

ORIGINAL POSTER

I recently went to Koh Samui Immigration for a new 1-year "retirement" extension of my non-immigrant O visa and got it without any issues, the new stamp in my passport says "EXTENSION OF STAY PERMITTED UP TO 29 APR 2022", as expected.

Today I logged in to Immigration's Android app and got a pop-up message saying that I was on 10 days overstay, with a permit date of 29/04/2021! I logged out and then in again, the same message appeared again.

It seems that their database is not up to date (yet) or that the app is not that reliable. Should I better inform Immigration about the issue or is this (kind of) "normal" anyway and may be solved by itself with time? 

Has anyone else here ever experienced the same kind of situation?

1,903

views

12

likes

47

all likes

17

replies

0

images

9

users

TLDR : Answer Summary

After receiving a 1-year "retirement" extension for a non-immigrant O visa in Koh Samui, the user finds that the Immigration app incorrectly states they are 10 days overstayed, despite having a valid extension. Concerns arise about whether to report this issue to Immigration or if it's a common database lag that may resolve itself. Several commenters share similar experiences with system updates and recommend contacting Immigration for clarification.

NON-O RETIREMENT VISA RESOURCES / SERVICES

Go to the Retirement Visa Section for information on requirements, including age restrictions, financial requirements, and necessary documentation.
For immediate assistance, contact Thai Visa Centre directly via LINE at @ThaiVisaCentre or Email them.
Explore recent discussions by using the Non-O Retirement Visa tag in the search box at the top of the page.
Join the Thai Visa Advice Facebook Group to ask your questions, and get advice from others.

Eddy **********

I previously had a problem when the computer system had not been updated. Talk to the issuing immigration office.

Like

Reply

Ellie *******

FYI

****************************************************************************

**********

**********

*****

*****

*****

3/permalink/

*****

*****

*****

9/

Like

Reply

Beat *******

ORIGINAL POSTER

🙏

Like

Reply

Reply to

Beat *******

Reply

Benjamin ******

There is an application. This is the application that allows a person to file a 90 day report. It can be found at:

Android eServices application;

***************************************************************************

iPhone eServices application;

************************************************************

**********

*****

*****

?l=th

Like

Reply

Koo *******

@Benjamin *****

just got my first 1 year extension and need to do first 90 day report in few weeks, do i must do it at immigration personally or can use the app straight away from beginninng?

Like

Reply

Benjamin ******

The first 90 day report must be done in person

Like

Reply

Reply to

Benjamin ******

Reply

Nancy ******

I got an extension of stay on March 2nd, and it still isn't in the system. I called Chiang Mai Immigration to see whether they could fix it so that I wouldn't have to do my next 90 day report in person, but no luck.

Like

Reply

Skylar *******

what is the app?

Like

Reply

Beat *******

ORIGINAL POSTER

Android:

***************************************************************************************

for iOS see my reply to the previous comment

Like

Reply

Skylar *******

thank you

Like

Reply

Reply to

Skylar *******

Reply

Curt **********

What's the name of the app? Is there one for IOS?

Like

Reply

Curt **********

Thanks

Like

Reply

Beat *******

ORIGINAL POSTER

@Curt *********

this one is for iOS

*******************************************************

**********

*****

*****

Like

Reply

Reply to

Beat *******

Reply

Sharon ********

I tried to do mine earlier this month but it kept saying I was overstay but had no problem when I went to immigration.

Like

Reply

Beat *******

ORIGINAL POSTER

@Sharon *******

Thanks, interesting. I don't actually need to do anything with the app right now, my next 90-day report is only due in July.

Like

Reply

Reply to

Beat *******

Reply

Benjamin ******

>Has anyone else here ever experienced the same kind of situation?

Yes, a lot of people have, I remember Tod Daniels, the admin of the group, has the same problem as well.

Like

Reply

Benjamin ******

It's normal. I recommend talking to immigration about it, if you want :)

Like

Reply

Reply to

Benjamin ******

Reply

Thai Visa Advice

... members · 40% approval rate

The Thai Visa Advice group is a specialized Q&A forum for visa-related topics in Thailand, ensuring detailed responses.

Thai Visa Advice

View the Conversation

Thai Visa Advice

What should I do if immigration gave me the wrong date for my 90-day report in Thailand?

14 comments

2 months ago

What should I do if I received an incorrect visa stamp in Thailand?

8 comments

8 months ago

What should I do if my Thai visa extension has the wrong date?

55 comments

a year ago

What should I do about a potential overstayed visa due to an immigration error on my Covid visa extension in Thailand?

7 comments

2 years ago

How can I update my extension date in the Immigration App after getting a new one year Type ‘O’ extension based on retirement?

4 comments

2 years ago

What should I do if my online 90-day report shows an overstay status despite having a valid visa extension?

50 comments

3 years ago

What should I do if my one-year visa extension is not showing up in the immigration system in Thailand?

22 comments

3 years ago

Why is my old passport number showing in the ImmeService app, and does it indicate a data update issue?

20 comments

3 years ago

What should I do if my Android Thai Imm eService app indicates that I am overstayed after my Non Imm O extension?

8 comments

3 years ago

What should I do if I can't complete my 90-day check-in on the Thai immigration app?

13 comments

3 years ago

What should I do if I overstay my tourist visa in Thailand and how to apply for extensions?

24 comments

3 years ago

What should I do if I'm unable to complete my 90-day report online due to a system error indicating I'm on overstay?

5 comments

4 years ago

What should I do if my TM30 filing is missing due to the online immigration system being down?

17 comments

4 years ago

What should I do if the online TM30 reporting system says I've overstayed my visa?

12 comments

4 years ago

What should I do if I cannot submit my 90-day report due to a new extension being under consideration?

3 comments

4 years ago

What should I do if I can't report my 90-day stay due to an old expiry date in the system?

11 comments

4 years ago

What Should I Do If I Was Incorrectly Stamped on My Thai Tourist Visa?

5 comments

5 years ago

What Should I Do If My Visa Exempt Stamp Shows An Incorrect Extension Date?

16 comments

5 years ago

What Should I Do About a Wrong Extension Stamp in My Thai Visa?

6 comments

5 years ago

What Should I Do About My Two-Day Overstay in Thailand?

22 comments

5 years ago

What should I do about the overstay notice while processing my 90-day report in Thailand?

22 comments

5 years ago

Can my friend face an overstay fine after a 2-month extension on a 30-day visa exempt entry?

17 comments

6 years ago

What should I do if my visa extension paperwork is delayed and I'm facing potential overstay in Thailand?

32 comments

6 years ago

What should I do now that my visa extension is under consideration and I have an overstay?

18 comments

7 years ago

What should I do if I discover an incorrect visa stamp in Thailand?

25 comments

7 years ago

Data protection policy Terms and conditions Disclaimer Privacy policy Refund policy

The asq:thailand community, consisting of multiple Q/A groups with over 100,000 members, powers this platform. It is not an official government resource. Our members actively contribute to this resource, and while we strive for accuracy, we cannot guarantee its complete reliability. Assistance to travelers is provided as a community service.