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What should I do if my TM30 app is not working?

TM30 Thai visa app issues immigration support visa extension hotel TM30 tenant registration

Mar 19, 2025

15 days ago

Eri ************

ORIGINAL POSTER

My TM30 app is not working.

Anybody tell me what to do plz🙏

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TLDR : Answer Summary

The TM30 app may not be functioning for various reasons. Users suggest contacting the immigration help desk for support or using the official TM30 website instead. If you're at a hotel, you might need to request a TM30 copy from them. Additionally, if you're a tenant, you can notify immigration, but it may require proper documentation. Remember that a TM30 must be done at your usual residence if you've traveled to another location.

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David ****************

So its possible to notify if u are the tenent of a rental? i hate to waste all day at immi.

Attached file Document

1. Business license or signed copy business registration confirmation

2. Letter of authorization to conduct the registration

3. Copy of ID card of person giving authorization person

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Eri ************

ORIGINAL POSTER

@David ***************

Am an owner. Thank you for your reply😊

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Eri ************

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Martyn ***********

The website is far more reliable..

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Bruce *****************

If you travel to another address say a hotel on a holiday. They do a tm30 when you check in. You can not use the tm30 app again ro register until another tm30 is done at your usual residence...

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Simon *******

As will probably need to extend my visa exemption tourist. I am staying in a hotel, do I ask them for a copy of the TM30?

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Lionel *******

call help desk to immigration. they have a great support

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Eri ************

ORIGINAL POSTER

You are very right. I'm currently in Tokyo trying to take a short cut. Shouldn't be lazy😅

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Eri ************

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Phil ******

@Eri ***********

maybe your using th Re old link. Try

*******************************

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Eri ************

ORIGINAL POSTER

Thank you. You must be right ad I haven't use this app for awhile

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Eri ************

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Willem ****

*******************************

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Eri ************

ORIGINAL POSTER

Thank you🙇‍♀

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Eri ************

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