Answered5 years ago

What should I do if my Thailand Pass is rejected due to insurance issues?

Thailand Pass Insurance Requirements Covid-19 Coverage AXA Thailand Visa Application Travel Insurance

Karan ******

asked Jan 17, 2022

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Hi, my brother has had his Thailand pass rejected twice for the insurance. His insurance clearly shows cover of up the £15 million!! Including cover for covid! 

He reapplied uploading an exchange doc clearly showing over 20.5million US. It was rejected again… 

Any constructive advice? He is supposed to be flying out on Sunday…

Answer summary

The user is facing difficulties with the Thailand Pass application being rejected multiple times due to insurance compliance issues. Despite having significant coverage including for Covid, the Pass was rejected. Suggestions from the community include acquiring Thai-specific insurance like AXA, ensuring the documents explicitly state the coverage in USD rather than GBP, and submitting a cover letter from the insurance provider clarifying the Covid coverage. Updates reveal that a new AXA policy resolved the issue.

12 repliesnewest first

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Оливер *********

My insurance didn't state any specific amount, it stated unlimited coverage! Was no problem for Thailandpass!

5 years ago

Isaac *****

How did he resolve this ? I’m assuming he flew yesterday ?

5 years ago

Isaac *****

@Karan *****

cool thanks. Looks like AXA is the way to go...

5 years ago

Karan ******

@Isaac ****

Ge got a new insurance policy from Axa. Cost was 1090 THB. It clearly stated 50,000 US dollars and covid coverage

5 years ago

Steve ********

AXA

5 years ago

Andrew ********

I think it has to state $ not £

5 years ago

David *******

100% get Thailand AXA travel insurance you won’t have a problem!

5 years ago

JD ********

@Dimitris ***********

this was my ? as well

as i’ve heard some problems w/ this after testing positive on day 5, though no longer a concern as dropped now

5 years ago

Dimitris ************

@David ******

AXA cover asymptomatic

Covid?

5 years ago

Michael ********

They like a cover letter from foriegn insurance companies. Just a one page document specifically stating that the insurance covers covid and thats the only page that needs to be submitted.

A few people have uploaded examples before. Will tag your post in insurance topics

5 years ago

Metty *******

Get a thai insurance that's what they want

AXA Thailand

5 years ago

Karan ******

@Cagneys *******

my mum got her pass using a UK insurance company… my Brother has an annual UK policy… thinking he just needs a letter from them specifying in US dollars!! Trying that route, otherwise will try and get the Thai insurance through Axa, but time is now tight!!

5 years ago