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What should I do if my Thailand eVisa application is canceled due to wrong travel document selection as a refugee?

Thailand eVisa Refugee Travel Document Visa Application Issues Travel Document Immigration Document Verification

Nov 19, 2025

a day ago

Anonymous *************

ORIGINAL POSTER

Hi all, I'm a refugee hold a refugee travel document today i'm apply for evisa of thailand but i send me back an email that Your visa application has been cancelled. - Incorrect type of travel document selected. Please select "Travel Document" instead of "Passport". - Incorrect "Nationality at Birth" selected. But i have clearly checked everything until i submit it. Have any one in the same situation ? and can someone help me with that cause my flight will be on January 1, 2026. Thank you

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TLDR : Answer Summary

A refugee is experiencing issues with their Thailand eVisa application, which was canceled due to incorrect selections related to their travel document and nationality at birth. They seek guidance from others who may have faced a similar situation. Commenters emphasize the importance of selecting the correct type of travel document and ensuring that the nationality information matches across all provided documents.

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Anonymous ******************

just doing their job. apply for propper visa before Jan 1 2026

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Robert *******

I guess the Embassy was correct. How do you think we can advice if we do not know how you applied?

If the nationality at birth does not match, the information given on the refugee travel document and the passport, you have to figure out how to get documents with matching data.

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Robert *******

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