Unanswereda year ago

What should I do if my Thailand eVisa application is canceled due to wrong travel document selection as a refugee?

Thailand eVisa Travel Document Refugee Visa Visa Application Issues Nationality at Birth Immigration Advice

Anonymous *************

asked Nov 19, 2025

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Hi all, I'm a refugee hold a refugee travel document today i'm apply for evisa of thailand but i send me back an email that Your visa application has been cancelled. - Incorrect type of travel document selected. Please select "Travel Document" instead of "Passport". - Incorrect "Nationality at Birth" selected. But i have clearly checked everything until i submit it. Have any one in the same situation ? and can someone help me with that cause my flight will be on January 1, 2026. Thank you

Summary so far

A refugee facing issues with their Thailand eVisa application received a cancellation notice due to incorrect selections related to their travel document and nationality at birth. Community members suggest double-checking the application details, ensuring correct information input, and contacting the embassy for advice on correcting the issue.

5 repliesnewest first

Click comment and we will ask for your email, then OTP, then name.

Michael **********

I have a friend who got the visa cancelled because he wrote down his middle name in the wrong section. Anyways, my friend mailed the embassy which explained the issue and gave advice on how to make the new application was goin according to their form. My advice is also to email them and figure out which mistakes you did. Please remind to be polite and I'd suggest to ask chatgpt to help you to write down a proper email (no offense but your English has a lot of mistakes which might lead to misunderstandings)

a year ago

Anonymous ******************

Have a safe flight and good bye Thailand

a year ago

Wannikea *********

Ensure the travel document data was read correctly by the OCR and inputted into the correct fields of the personal data page form of the application.

a year ago

Anonymous ******************

just doing their job. apply for propper visa before Jan 1 2026

a year ago

Robert *******

I guess the Embassy was correct. How do you think we can advice if we do not know how you applied?

If the nationality at birth does not match, the information given on the refugee travel document and the passport, you have to figure out how to get documents with matching data.

a year ago