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What should I do if my online 90-day check-in for the Thai visa is pending after a rejection?

90-Day Check-InThai VisaImmigrationOnline ReportingTM30TM47
Mar 18, 2022
4 years ago
Clifford ********
ORIGINAL POSTER
First attempt at online 90-day check-in

Tried using the online check-in for the first time a couple days ago. Within minutes I received a rejection response that of course doesn't tell you why. I tried again yesterday morning with a different English translation of my address. It has been pending 24 hours. Anyone have any idea if that is likely OK and I should just wait or is it just going to stay pending forever after a rejection?
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TLDR : Answer Summary
The user shares their first experience of using the online system for the 90-day check-in in Thailand and faced a rejection. Following a second attempt which is pending, they inquire if they should wait or if this state might lead to further issues. Commenters provide suggestions regarding ensuring proper address translation and mention their own experiences with the online system, including the importance of timely reporting within the two-week window before the due date. Some users clarify that it is still possible to reapply after a rejection, highlighting a different experience with the new online system compared to the old one.
90 DAY REPORTING RESOURCES / SERVICES
  • Use the trusted Thailand 90 Day Reporting Service to get your in-person report done and mailed to you for as low as 375 THB (even if the online system doesn't work for you).
  • For immediate assistance, contact Thai Visa Centre directly via LINE at @ThaiVisaCentre or Email them.
  • Join the Thai Visa Advice Facebook Group to ask your questions, and get advice from others.
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Tod *********
Just so people know on the new system using the website IF you are rejected you can apply again, (and again, and again) I was not approved on the mobile app, the went to the regular website thru a browser and was denied THREE more times meaning four rejections.

Each time I re-applied I fiddled with the address trying to get it to closely match the TM30 address on file.

FINALLY just got it approved on try number FIVE (y)

Thank goodness I kept at it..
4 years ago
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Patricia *******
@Tod ********
 ah well done!
4 years ago
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Reply to
Patricia *******
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Patricia *******
Are you within the 2 weeks time frame?
4 years ago
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Tod *********
Good question
@Patricia ******
 (y)

Remember everyone; the time frame to apply online is 2 weeks before down until the due date.
4 years ago
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Ken ******
@Tod ********
 do you mean you can apply less than two weeks before due date, say even a few days before? i interpret that application has to.be made 15 days BEFORE due date, what i did was 1-3 days before 15 days
4 years ago
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Tod *********
I think
@Ken *****
 you are misunderstanding how it's written for the online program window to apply

It states FROM 15 days before (but as you can see by the image it's 2 weeks exact) down until the due date
4 years ago
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Ken ******
@Tod ********
 thanks a lot!
4 years ago
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Reply to
Ken ******
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Ken ******
it seems once you got rejected, you are going to be rejected forever, even if you paid fine for once delay, the system won't self correct or update
4 years ago
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Patricia *******
@Ken *****
 that's not correct. I got mine rejected twice due to the date of report being too early and then it got accepted on the third attempt within the correct time frame
4 years ago
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Ken ******
@Patricia ******
 thank you for yr update but i speak from my own experience
4 years ago
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Tod *********
@Ken *****
 and when was the last time you used the NEW 90 day online reporting system at this link?

Under the old system yep, if you got denied you were unlikely to be able to use it BUT this new one seems different (at least for most people)

*******************************************
4 years ago
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Ken ******
@Tod ********
 yes, thank you! i did use the new link since its put online and just before 15 days due date, i received message that application received, then after 7 days when i checked, application rejected, then every time when i applied.around 2 weeks before due date, it was rejected immediately. Anyway, i will still keep trying. i just feel absurd
4 years ago
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Tod *********
@Ken *****
 yep, I have 4 rejections (well 3 and one still pending that will be rejected tomorrow I'm sure 🙁 ) I will print out the PDF's from them and take them in with a screen shot showing the rejections and ask them WTF is going on. My address here has been the same for 17 years and the TM30 I filed myself online with an account I made FOR this address 🙁

I have no idea, BUT I will say more and more people reporting they are successful once and then can't do it again 🙁
4 years ago
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Tod *********
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George ********
It happened to me too, so I went to Promenada. The man told me that it will be OK next 90 days report.
4 years ago
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George *********
I just successfully completed TM47 (90 day report) online earlier this week. My guess is your address translation is the problem, my address is English translated on my TM30 and I was approved within 24 hours with PDF documents.

Maybe download a Thai keyboard and try entering your address in Thai.
4 years ago
Reply
Clifford ********
ORIGINAL POSTER
@George ********
 I tried entering Thai for the address info. The tool definitely did not like that. It would not even allow submitting. It simply did not like Thai characters vs. English. I really thought that might be the answer.
4 years ago
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George *********
@Clifford *******
 interesting, I guess you need to check your translation. Make sure you are including sub-district, district and province with correct post code in the correct order.

Sorry for your troubles.
4 years ago
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George *********
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Lloyd ********
Have you done at least one in person report? Do you have a TM30 filed for that address
4 years ago
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Clifford ********
ORIGINAL POSTER
@Lloyd *******
 Sorry, yes, I should always preface with that info. I have done several in-person check-ins since the TM30 was done a year ago. I know the check-in receipt has the address on it in the corner, in Thai. I tried one translation of the address and it was rejected. The second pending attempt is with a different translation of the street name.
4 years ago
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Reply to
Clifford ********
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