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What should I do if my master's degree documents are repeatedly rejected for my work-from-Thailand visa?

Thai visawork-from-Thailand visamaster's degree documentationdocument submissionBOIcertified copiesexpat advice
Jul 9, 2024
4 months ago
Patrick **************
ORIGINAL POSTER
Hey everyone,

I could use some help! I've applied for the work-from-Thailand visa, and most of my documents have been accepted—except for my master's degree. I initially sent the confirmation letter from my university's registry, but they requested the original certificate. I sent it as a JPEG, but they asked again, so I sent it in PDF format. Now they're requesting it again, and I'm at a bit of a loss on what to do next.

Any advice would be greatly appreciated! Thanks in advance.

Update: they replied “ Dear Patrick BlackRock,

You are advised to contact the Printing Shops instead of scanning such documents yourself or using mobile phone.” But I don’t have the original, only files on my phone.
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TLDR : Answer Summary
User Patrick BlackRock is facing issues with his master's degree documentation for a work-from-Thailand visa. After submitting various formats of his degree, the documentation has been repeatedly rejected, with authorities requesting a higher quality or original certified copy. Comments suggest contacting the Board of Investment (BOI) for clarification, ensuring the submitted documents are properly scanned rather than just photos, and obtaining a certified copy from his embassy to meet the requirements.
Jean-Michel *********
I think they want a certified copy.

You'll need to go to your embassy with the original to get a stamp and signature on the copy showing they have seen the original
4 months ago
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David ********
I got banned from Thai Visa for telling them of advice mistakes in their advice about the Australian Aged Pension. (AAP) of which I am very well informed. I was polite but correcting their statements was not permitted. yes, so I got banned...that is their problem They have now changed their name to "Asian something or other"...best of luck.😏🥰🤣.
4 months ago
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Phil ******
@David *******
 still thai visa advice

*************************************************************************
4 months ago
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David ********
and submit it for review.

David WaldenThai Visa Advice

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I only explain in more detail what is contained in Centrelink's Australian website regarding Australian Aged Pension details (AAP) and taxation details also contained in the Australian AAP. i.e. work bonuses. married rates, assets and income levels, tax offset, residency for the required approval etc. etc. Often when people understand if they qualify or not to get the AAP, they get disgruntled and angry. It's still the same old story, it never ends day in and day out?

PS Thai visa has not accepted my explanation for my ban. They may consider correcting them when they are wrong is defamation in Thailand...TIT.
4 months ago
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David ********
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Henrik *****
Max filesize 3 mb.
4 months ago
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Mikkel *******
From their reply maybe the quality of your digital copy is not good enough? Is it scanned in using a real scanner, or is it a photo of it?
4 months ago
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Patrick **************
ORIGINAL POSTER
Mikkel Kruse photo of it. I’m searching in my area for photo places to get the high quality one. But I don’t know if they can make a high quality pdf from my photo.
4 months ago
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Mikkel *******
@Patrick *************
 I've had documents rejected because there were slight shadows from taking the photo. That's hard to remove.
4 months ago
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Mikkel *******
@Patrick *************
 they probably can't make it better than the original file. Can you get a new digital copy?
4 months ago
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Patrick **************
ORIGINAL POSTER
Mikkel Kruse I’ll have to order an electronic copy from the registrar something I wanted to avoid.
4 months ago
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Steven *******
@Patrick *************
 I think the problem is the picture of the document instead of a scan of the actual document.
4 months ago
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Steven *******
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Even *****
Total shot in the dark, but if some or all of your diploma is in Latin (as many are) they may also need a translation.
4 months ago
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Patrick **************
ORIGINAL POSTER
Even Pay they’re in English.
4 months ago
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Patrick **************
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Max *************
Was maybe the Jpeg or pdf-file to large?
4 months ago
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Patrick **************
ORIGINAL POSTER
Max Fredriksson it doesn’t say.
4 months ago
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Max *************
@Patrick *************
 Strange. Jpegs can sometimes be very large,but not pdf-files.
4 months ago
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Neil *********
@Max ************
 PDF Files can also be VERY large. Need to compress.
4 months ago
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Max *************
Neil Bennett I have loads of pdf-files (mostly 2 pages) in my Onedrive. Most of them are below 550kb, just one is larger than 1Mb = 1.08Mb. Text-files are "normally" never very large.
4 months ago
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Max *************
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Brandon ************
Have you asked the BOI? They're the ones who make all the determinations. Just call them and ask why they haven't accepted your previous submissions and what they're looking for.
4 months ago
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Patrick **************
ORIGINAL POSTER
Brandon Thurkettle I called and they didn’t speak good English. So I emailed and messaged them, on messenger and line.
4 months ago
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Patrick **************
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