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What should I do if I don't receive the OTP email for my immigration appointment in Thailand?

Thailand immigration visa appointment OTP issues expat support email issues

Sep 10, 2024

2 months ago

Hannah ******************

ORIGINAL POSTER

Hello I am currently trying to make an appointment for immigration online. I have reached the point where I put in my email and receive an OTP however after numerous attempts, waiting for like 20+ minutes no email ever comes. I’ve tried a gmail one and my school one. Is there a certain email that works better or a time? Thanks.

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TLDR : Answer Summary

The user is facing issues receiving an OTP email for an online immigration appointment in Thailand after several attempts. Comments indicate that others are experiencing similar problems, suggesting it might be a system issue. One commenter advises trying again after requesting a new code, as it eventually worked for them after a wait.

Randy ********

I had this same issue last week. I had to try a second time, ask for a new code, it eventually came after a couple of minutes.

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Tod *********

Hmm, looks like something is not working on their side. 🙁

I just tried both bangkok and the main online appt booking link and they both show they're trying to send me an OTP but I didn't get anything in my email.

Usually takes just a couple seconds

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Tod *********

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