What to do if you do not receive an email to activate your appointment at the Thai Embassy in Vientiane?

Thai Embassy Vientiane Appointment Booking Visa Issues Email Verification Expat Experience Account Registration Problems

May 4, 2019

6 years ago

Richard **********

ORIGINAL POSTER

Hello. I tried to sign up to book a appointment through the Vientiane's Thai embassy website. I put all my information, then i got a message saying that I should check my email to get my username and password. I then went to my Gmail inbox to check and didn't see anything. I refreshed my email, checked the junk folder and every single folder of my email, and didn't find anything. I am now unable to book the appointment. I tried to create another account but the website said my passport has been already registered. I feel frustrated. Has anyone encountered this strange situation? Don't know what to do. There is no number to call. 😥😒

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TLDR : Answer Summary

A user expressed frustration over not receiving an activation email from the Thai embassy's website in Vientiane after attempting to book an appointment. Despite checking spam folders and trying to create a new account, the system indicated their passport was already registered. Multiple commenters shared similar experiences, suggesting various solutions like using a different email provider (e.g., Hotmail, Outlook) or using the 'forgot password' feature to bypass delays in email delivery. Some also mentioned that the system might take several hours to send emails to Gmail accounts.

Kai ******************

Same situation 4 months ago and still haven't got that mail.

Used another mail acc and changed the last digit of my passport number. Was hoping that Thais never check things too accurately and it worked. Wouldn't recommend that strategy though...

5 years ago

Mathew *******

I had exactly the same

5 years ago

Claire ********

Followed the earlier post from Federico and clicked forgot passport and it worked, managed to bypass the system of not getting an original email to a hotmail account.

Claire ********

thank you 🙏🏻

Federico **********

waiting for the email after having made the appointment is no big deal.

The whole reset password is a useful tip for people who are running close on dates (appointments running out for the dates they might need) and need to book NOW even if the confirmation pdf takes a day or 2.

Good luck 👍

5 years ago

Claire ********

@Federico *********

all done however the confirmation email hasn’t come through with the appointment. I’ve taken a screen shot so at least I have this as confirmation for now. I’ve emailed the Laos embassy and they got back to me straight away saying if it hasn’t come through by tomorrow they will manually send it. Thank you for your advice above 🙏🏻

5 years ago

Federico **********

@Amornrat *********

yes....

BUT: If u dont wanna wait.... u can just hit "forgot password" and the password reset has no delay for gmail accounts.

So u can get going right away as i mentioned on the original post and now Claire confirms.

5 years ago

Amornrat **********

it is mentioned on the info page that : "Please be advised that all dummy email addresses from Gmail, Hotmail, Live, MSN, Outlook and/or other email addresses will not receive email confirmation and will be automatically deleted from the system.

(Note: Gmail users may experience delays when receiving emails from our system.)". You just wait a while.

5 years ago

Reply to

Amornrat **********

Claire ********

Just had the same situation. My partner has a hotmail account, and it hasn’t come through and my iCloud account was immediate.

5 years ago

Claire ********

Just seen this on the Loas website after making the application. Tried to redo it using a new iCloud account and it won’t go through as the passport number is now in the system. Up a creek without a paddle!

5 years ago

Reply to

Claire ********

Ron *******

Next appointment available for Tourist visas Friday 31st May then Tuesday 4th June.