Answered2 years ago

What should I do if I'm receiving an invalid email verification link when signing up for the Thai eVisa site?

Thai eVisa email verification browser issues technology tips expat advice Thailand visa process

Rusty ******

asked Apr 30, 2024

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Hi all,

Trying to sign up to the Thai eVisa site and the verification email keeps failing with the error "The email verification link has not  valid. If you typed in the address manually, please check to make sure  everything is spelled correctly."

It's a clickable link, I've tried about 6 times, using both normal and Incognito modes (private mode) using Firefox as my preferred browser. 

Anyone else have this issue and how did you overcome it?

Answer summary

A user is experiencing issues with email verification on the Thai eVisa site, receiving an invalid link error despite multiple attempts using different modes and a specific browser. Community members suggest using different browsers like Chrome, checking for email address compatibility without special characters, and trying a different email provider like Gmail. They also recommend manual entry of the email and waiting a few hours before retrying.

11 repliesnewest first

Click comment and we will ask for your email, then OTP, then name.

Steve *********

I have had trouble in the past using my usual truemail email address on Thai government websites like TM30 and 90 day report. I have no idea why but I created a gmail address and used that without any problems so you could try that. I also always use Chrome browser.

2 years ago

Rusty ******

I'm using Proton Mail email address, I have issues with Google based services now days! I'll try gmail as a last resort. Can you, once registered update (change) your registered email address?

2 years ago

Steve *********

@Russell *******

I found a thread on an online forum where someone had the same problem and it was solved by using a different email address so you could try using a different email address and see what happens. If you don’t have an alternative email of your own for any reason you could “borrow” one from a family member or friend. Also if you are using a VPN try turning it off.

2 years ago

Wannikea *********

@Russell *******

it appears you can

2 years ago

Graham ******

Make sure you enter everything manually and not using auto-fill

2 years ago

Ellie *******

Not sure what is the root cause, but you may try these things as practical measures if you want.

- using different browser(s)

- use email address without any special characters/symbols (for example, plus (+) appendix in gmail address is not supported by all systems) in case you are using one with those

2 years ago

Rusty ******

@El***

I've tried both FF and Chrome in 'normal' mode and private browsing modes, nothing special about my email address.

Once signed up are there provisions to manage your account and change email address?

2 years ago

Ellie *******

I don't think you can change the email address. Check your profile on the system. If you cannot change, you might need to register new account with a different email address.

2 years ago

Wannikea *********

Try again in a few hours or with Chrome or another browser

2 years ago

Wannikea *********

****************************

2 years ago

Rusty ******

@Wann****

yes this is the site I used to register and sign up to.

2 years ago