What to do if you haven't received the email confirmation for TM30 registration in Thailand?

Your wife did sent some documents with the application, somehow Immigration likes to know if these documents are genuine and correct,. Sending the house ownership of the house 4 blocks down the road does not benefit the system of knowing where the people live.

There are over 5.000 applications in back log, this means people applied and the Immigration staff did not have time to handle these applications and send emails and later the temporary passwords and user names. Patience is needed, the last message from Immigration is at we try to answer all within 1 week. I hope your wife did make the report already in person, and if you do not travel in the next few days relax and wait for the mail or let your wife call the number mentioned on the website under the registration page and ask if they can give you a quicker service.