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What should I do after Bangkok Bank closed my account due to my DTV visa status?

Oct 4, 2025
3 days ago
Hi all,

Bangkok Bank has closed my account.

I came to Thailand this year with a DTV visa and tried to open a bank account at several banks, but none accepted the DTV visa. Later, I bought a condo, and since the process required a bank account, I opened one at the seller’s bank, Bangkok Bank.

A couple of days ago, Bangkok Bank blocked my account. When I visited the branch, they gave me two options:

1. Convert my visa to a Non-Immigrant Visa to keep the account open, or

2. Close the account.

Since the Non-Immigrant Visa doesn’t offer the same advantages as the DTV, my account was closed. Now, I own a condo in Thailand but don’t know how to pay the electricity bill, and neither do they.
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TLDR : Answer Summary
A user reports that their account at Bangkok Bank was closed because they held a DTV visa, which is not accepted for maintaining the account. The bank offered the option to convert to a Non-Immigrant Visa or close the account. The user opted to close the account, but now needs advice on how to pay their electricity bill, as they own a condo in Thailand. Comments from other users suggest various payment options, including paying bills at 7-11, using a digital wallet like Truemoney, or seeking assistance from the condo's management.
DTV VISA RESOURCES / SERVICES
Benjamin *********
What non immigrant doesn't offer ? Its juste you cant have it 😅
Henrik *****
Then it is your decision that you don’t want a Thai bankaccount, when you won’t change to a visa that is eligible with having a Thai bankaccount
Ibrahim ******
Just get a Truemoney wallet, you can pay QR and pay bills etc. Only difference is you have to withdraw cash from an atm and then load it into your wallet via a Truemoney store machine (upto 20k) or via 7 Elven and Lotus (2k each per day limit).

Saves me and my wife a lot of hassle. Highly recommend it
Roxana ******
Pay at
****
Marko ******
Well you knew already that they don't accept dtv so what you were expecting? Very weird bkk bank opened the account for condo purchasing...
Jef ********
You can pay your electricity on Lazada or shoppee
Didi **************
Ja, einer meiner Bekannten hat seit längerer Zeit seit einem halben Jahr ein Bangkok beim Konto und musste um das Konto wieder öffnen zu können sogar seine Vermieterin mitbringen die dann auch noch beweisen musste dass sie zurecht veemieten darf.

Wie krank ist sowas
Ethan ***********
Take the bill to 7-11 and pay cash or you can pay in person at your local provider office/branch!
Panphailin *********
You can pay electricity bill / water bill at 7-11 by cash.
Anonymous *************
ORIGINAL POSTER
@Panphailin ********
I paid the electricity bill at 7-Eleven today
Greg ********
@Panphailin ********
I pay
****
. PEA payments never work for me from bank account.
Panphailin *********
@Greg *******
Give them the PEA bill (can be picture), they will scan Bar code. Or give them the customer number on the PEA bill they will key in the system.
Greg ********
@Panphailin ********
I have tried both and never works. The
****
is about 200 metres from my condo and I go often so it is easy. Everything else paid from bank account like phone, Internet etc.
Jesper *******
The bkk bank shd let u keep the acct if you have the title deed and yellow book...go get another acct with other banks with your condos title deed....if u really can't get a thai acct I'm sure the juristic of the condo will find a way to let u pay your bills
Benjamin *********
@Jesper ******
impossible. I check all banks and they all refuse ( I own few condos )