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Unanswered2 years ago

How can DTV visa holders open a bank account in Thailand if banks are now requiring a payroll account?

Anonymous *************
asked Feb 7, 2025
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Hi everyone,

I submitted all my documents to TTB Bank on Monday to open a bank account, and today they called me, saying they can't proceed due to a new policy. They now require a Payroll Account in Thailand, which is impossible for DTV holders since we can't work here.

Has anyone successfully opened a bank account with TTB recently?
Summary so far
A user reports difficulties opening a bank account at TTB Bank due to a new policy requiring a payroll account, which is not possible for DTV visa holders. Despite some commenters sharing successful experiences with different branches and banks, many agree that DTV holders face significant obstacles in obtaining bank accounts, often needing to use agents or navigate complicated documentation requirements. Participants discuss the perception of discrimination against DTV holders, the evolving banking policies, and suggest alternatives, showing the complexities of banking in Thailand for expats.
44 repliesnewest first
17

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Marta *************
Marta *************
Yup, I did in CNX. By myself.

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Anna *********
Anna *********
@Marta ************
well done I love these posts 😀
Danny *******
Danny *******
Yeh DTV and bank is not possible , people keep saying it is but it’s not and a lot of the rules are fairly new. They are clamping down anyway on account opening so this visa is just bad timing
Anna *********
Anna *********
@Danny ******
people keep saying it is cos they have done it 🤣🤣
Anonymous ******************
Anonymous ******************
I went to TTB Bank last Wednesday and they showed me the requirements which I brought it with me - they needed only the contract to be translated in Thai and I did it online which is they accepted.

I submitted all the requirements and they told me that they have to forward it to the headquarters and they will call me when its approved.

Today, they called me and told me to bring my original docs - arrived to the bank and opened a bank account without any fee 🙏
Anonymous *************
Anonymous *************
OP
This is what I'm talking about. Thank you for the information.
Anonymous ******************
Anonymous ******************
Anonymous participant you're most welcome! I tried 9 banks which is in different branch and they told me "you cannot open with DTV" i tried 2 TTB bank the first one - i waited for a while to confirm me, but it the end they rejected it so i went to other branch of TTB which where i got my account 🙏
Rosslyn ********
Rosslyn ********
They haven’t been giving people on tourist visas bank accounts for years. People who ARE successful at getting one generally paid an agent, or travel all around town to every bank until one accepts them. Even my Muay Thai gym had to do the run around for its DTV members until they found one way tf in Ayuttuya that would issue bank accounts. It’s also a fücktõn of paperwork and banks don’t want to take the time to do it.

Keep in mind this Visa is very new so no one knows wtf is going on in general, and rules and regulations are constantly changing
Henrik *****
Henrik *****
DTV is not eligable to open a Thai bankaccount.

You need to be on an proper long term visa ( not a tourist visa as DTV),

have had a permanent Thai adress for months,

have a long lease of apartment / house,

have some income coming in to the account steadily.

To be even considered as a customer.

Depositing a large amount (400.000 - 800.000) for visa requirement, isn’t even enough to be considered as a candidate for a bank account.

Banks in Thailand are like everywhere in the world, interested in having good stable custormers, that have a permanent address, a steady easy traceable income, and use the account all year round.

That is why the banks are reluctant to give accounts to people on short time ( read: tourist ) visas, and who only spend part of the year in Thailand.

Don’t expect to get a residence certificat, until you have stayed at a permanent adress in at least 3 month, since that is what the residence certificat should confirm.

Furthermore the added attention on whitewashing of money, is an added burden on the banks, so reluctant depositing large amounts isn’t a guaranteed way to open an account.

The value of a resident certificat, had gone down, since Immigration Officers are giving them to people that are not on a longterm visa, or have stayed severel months at 1 adress in Thailand, so even if it is a formal requirement, the bank make up their own assesment of the stability of the want-to-be customer.

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9-thailand-to-implement-stringent-compliance-regulations-for-new-bank-accounts?
Jack ********
Jack ********
@Henrik ****
totally false information as there isn’t any law that requires a certain visa type to open an account. The image you posted is one branch’s guidelines not a law.
Henrik *****
Henrik *****
It is the banks that only want to have people on long term visa to be customers.

And the banks can choose which requirements, they have for being customer.

To give people new to Thailand a impression, of what they are up against, an excample of requirements is attached, as well as a link to further information on why so many are being refused to open a Thai bankaccount now.

It was only in your head, “law” came into play, so it is you who is totally false.
Anonymous *************
Anonymous *************
OP
From my understanding and the posts here, Thai banks stopped opening bank accounts for DTV visas 3-4 months ago, with the exception of TTB Bank. Less-regulated countries like Thailand tend to act after learning from situations like this, and this case is one example. I also agree with the information you provided. Your document is so well written, it's hard to believe it's for the Thai banking system, and I still don’t believe it. I think the document applies to only one specific bank here, not all of them.

I also have a well-written, updated document. Now they've added the requirement for a payroll account, which I believe is not a well-prepared excuse.
Werner ************
Werner ************
Get an agent - DTV can’t open bank accounts
Anonymous ******************
Anonymous ******************
@Werner ***********
is that legal ?
Ping **********
Ping **********
I recommend you change the branch
Greg ********
Greg ********
Which location? In another post I saw they asked for a TIN (Tax Identification Number). If you were on payroll in Thailand you would have a different visa.
Anonymous *************
Anonymous *************
OP
@Greg *******
I have a DTV visa. They're acting like they don’t know the rules, but they do. It honestly feels like a 'Computer Says No' moment.
Greg ********
Greg ********
Anonymous participant To be honest there are probably no rules. The Banks HQ usually give out directions and local bank managers have some leeway outside of these. My own view is banks are not doing anything until BOT (Bank of Thailand) gives direction and they probably will not.
Anonymous *************
Anonymous *************
OP
@Greg *******
2.2 Foreign tourists staying in the country for a long time (Long stay) / DTV. On item 5: As stated in the document, if you applied for the DTV under the workcation category, you can show the contract you provided during the application
Greg ********
Greg ********
Anonymous participant I mean in Part 2 of the for form you showed. Is DTV mentioned there? I cannot see on your attachement
Anonymous *************
Anonymous *************
OP
@Greg *******
Yes, it is for DTV.
Greg ********
Greg ********
Anonymous participant Not easy to read. Is DTV visa mentioned? I see "Smart" and Privilege.
Anonymous *************
Anonymous *************
OP
@Greg *******
I took this on January 20. You can see that the document was updated on January 16, and today is February 7. If they were actually following the written rules, what exactly are they following?
Arawan *******
Arawan *******
You can try with Bangkok bank

Certificate of residence

Contract rental

Accident insurance to buy about 6000
Danny *******
Danny *******
@Arawan ******
no I went they don’t accept
Anonymous *************
Anonymous *************
OP
@Arawan ******
So, you mean I should bribe them? You might be right. I could try that in Pattaya.
Arawan *******
Arawan *******
Anonymous participant i did it for my bf with bangkok bank in Phuket
Greg ********
Greg ********
Anonymous participant If you go to Pattaya use an agent.
Bernardo *************
Bernardo *************
Forget it and just download deep pocket app.
Anonymous ******************
Anonymous ******************
@Bernardo ************
there are issues on deep pocket app
Bernardo *************
Bernardo *************
Anonymous participant 130 what issues? I mainly use it for qr payments. So far, i have not encountered any issues yet.
Steve *******
Steve *******
@Bernardo ************
can you use Deep Pocket to send money to individuals? As in bolt or grab riders.
Bernardo *************
Bernardo *************
@Steve ******
yes. Either by scan qr transfer or by their bank account details.
Steve *******
Steve *******
@Bernardo ************
awesome, I'll try it out. Thank you
Anonymous *************
Anonymous *************
OP
@Bernardo ************
Is it different from Wise?
Bernardo *************
Bernardo *************
Anonymous participant yes. You can pay by qr code in most shops. Cant do that in wise.
Ray *****
Ray *****
If that is their "new" policy then they miss out on all the non O visa holders as non of them are working either

It's also possible they just didn't want to do it. 5 days seems an extremely long time for a process that usually takes around 20 minutes

Which branch was it that denied you?
Anonymous *************
Anonymous *************
OP
@Ray ****
The HQ branch at TTB Bank – Phaholyothin Head Office accepted my documents, but the head office was the one that denied my bank account application. Since opening a payroll account is not possible for DTV visa holders, I believe this is a clear case of discrimination that I’ve noticed in the Thai system. I first recognized this issue when people from Middle Eastern countries applied for a Thai visa—we all saw it, actually. I’m from the edge of the Middle East and Europe, and I didn’t like it at all. Whether or not the bank account is approved, no foreign national should be treated differently, especially when they are granted a 5-year visa.

Now, I’m looking into digital nomad visas in the Philippines and Uruguay. I advise everyone to be cautious before handing over their hard-earned $400 for a Thai visa application.
Henrik *****
Henrik *****
Don’t support corruption in any way, such as using a agent, it only makes things worse.
Greg ******
Greg ******
Anonymous participant What discrimination? Everyone knows it's very difficult to open a bank account on a DTV due to the nature of the visa. There's no difference between you and others who have already tried. How many countries allow you to open a bank account on a tourist visa? You're getting one of the easiest and cheapest visas ever offered in Thailand—it's already amazing that you can benefit from it. Having a 5-year visa doesn’t make you a higher-status citizen; anyone can obtain it. 🤔
Greg ******
Greg ******
Anonymous participant Use the search function on the group, you'll find a bunch.
Anonymous *************
Anonymous *************
OP
@Greg *****
How can I get access to an agent?
Greg ******
Greg ******
Anonymous participant Why don't you try with an agent? Many are doing it.
Anonymous *************
Anonymous *************
OP
@Greg *****
Look, TTB Bank is the only bank providing accounts for DTV visa holders. I’m pretty sure that even today, and in the future, DTV holders will still be able to open bank accounts at TTB. I shared an official document in one of my previous responses—you can check it. It clearly lists the necessary documents, and it’s an updated version.

Does showing an official document change anything? No, it doesn’t! But explaining what I’m going through is important. Other banks don’t open accounts for DTV holders at all—am I visiting them or complaining about them? Of course not. I’m not complaining about something I’m not entitled to; I’m complaining about what I’ve actually experienced.

So let’s see if other DTV holders in this group are able to open bank accounts at TTB or not. It is truly impossible for any DTV holder to open a payroll account here.

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