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Why was my bank account closed again despite providing condo documents?

Aug 30, 2025
4 days ago
Bom *********
ORIGINAL POSTER
I’m staying in Bangkok with DTV.

I have Bangkok bank account.

And I have my own condo in BKK

When they closed my bank account first time , they reactivated my account because I could provide condo documents.

Now why did they close it again ?

I’m really wondering their system.
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TLDR : Answer Summary
The user is facing issues with their bank account in Bangkok, which has been closed again despite having previously provided documentation for their condo ownership. The community suggests that their DTV (tourist) visa may be the root cause since banks require a non-immigrant visa to maintain account status. Various comments provide insights into possible solutions, including verifying personal information with the bank, addressing discrepancies with account names, considering alternative banking methods, or even changing their visa status.
DTV VISA RESOURCES / SERVICES
Julien ******
Why dont you ask your bank🙄🤔
Don *******
Take a small loan against the condo. If they freeze it again, ask them how to repay the loan + interest 😉

Not tried the above suggestion but in most countries this would prevent you from getting shut/issues - the bank would want their $.
AllSabaai ******
And you come here asking the group rather than going to the bank to ask and understand !!!!
Bom *********
ORIGINAL POSTER
@AllSabaai *****
I just was curious how many people had same experience
AllSabaai ******
@Bom ********
your bank is the correct place to ask and solve your issue ka.. Leave about members here Every 2 or 3 people will give you a different answer and a story... Fix your issue with your bank ka.. this is 100% better than here answers
Hein ******
@AllSabaai *****
bro relax he is sharing experience
AllSabaai ******
@Hein *****
1- i am not bro 2- i am relaxed and i don't fight here. I am just direct to the point ka. Thanks
Bob **********
What visa were you on when you opened it ??
Bom *********
ORIGINAL POSTER
Bob **********
@Bom ********
can’t open an account on a tourist visa
Bom *********
ORIGINAL POSTER
@Bob *********
could open with my condo documents
Bob **********
@Bom ********
I don’t think so at they way it’s is at the moment
Anonymous ******************
Because DTV is a tourist visa; even if you own condo or married Thai national or have a Thai child; to open a bank account you need a non immigrant visa; the rule come from the regulator and it’s quite simple and clear; all banks will progressively check their data base and all account holder foreigner who don’t have non immigrant visa will be asked to update their status and if failed will be close.

So 2 solutions:

1) use substitute to Thai bank account

2) change your visa
Andrew *******
Anonymous participant 638 that’s not going to happened. I had a dtv, went to the bank when my account was locked. Reopened the same day, they photocopied my dtv and were fully aware what visa I was on. Especially if you own a condo etc, you will have 0

Issues unlocking your account
James ********
@Andrew ******
correct ✅
Bom *********
ORIGINAL POSTER
@Andrew ******
they took copy of my condo documents and reopened first time. Now they froze it again. That’s what I can’t understand their system
Anonymous ******************
@Bom ********
basically bank are taking it gradually to avoid saturating the branch with walk-in people; I think all this is managed at a national level; sometimes you can be unlocked by a local staff then get flagged again because the rule is quite clear; it does not have to see with amount deposit or own condo or not; there are some auditing team that check the kyc at a national level and flag account one by one; I was working 7 years in bank in Europe it’s quite the same organization everywhere in the world; sometimes you can manage something at a branch level but once you got on the higher auditing level; you get flagged again; I think what’s happened to you
Paul *******
Anonymous participant 638If looks to me more like they're doing it all at once but what we don't know is how extensive this "clean up" will be. I personally believe that after all the accounts that they're checking are done, it will go back to business as normal (with new account opening conditions applied) but that those who aren't flagged in the coming weeks to months, will likely be left alone.
Andrew *******
Anonymous participant 638 must be.
Anonymous ******************
@Andrew ******
so everyone does not have the same experience; depends on the bank; the province you are in and timing; here in pattaya does not work; but did not try all the banks; what bank and what province are you in
Andrew *******
Anonymous participant 638 ofcourse yes up to the situation. My home branch is in pattaya and to unlock my account I went to BKK Bank at central. I think these bank managers were just instructed to scrutinize accounts but not actually do anything
Brandon ************
First of all they didn't close your account, they froze it.

Second, they did it to everyone, even people that already verified their information. Multiple reports of people that went in and provided everything then frozen again the next week. They had to go in and show everything again.
Bom *********
ORIGINAL POSTER
@Brandon ***********
I got it. Thanks
Toni *******
You dont need condo papers. Have yourself verified at bank AND at your sim operator
James ********
@Toni ******
reports are if you're an owner of a condo or married to Thai or father of Thai child, they will allow you to keep open the bank account.
SunnyCe********
@James *******
Where is the report ?
James ********
SunnyCelery6177 Good Luck 🍀
Tha****
Name on mobile phone account does not match bank account EXACTLY?
Bom *********
ORIGINAL POSTER
ThaiBot they are match exactly too
Toni *******
@Bom ********
you need to verify your phone number, going to the sim operator. It doesnt matter if the bank have the correct phone number, you have to do this...