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What do I need to obtain 12 months of bank statements and a balance certification at Bangkok Bank for visa renewal?

Nov 24, 2025
a day ago
Mike *********
ORIGINAL POSTER
Can anyone confirm to get the 12 months of bank statements from Bangkok Bank and the certification of balance letter do you need your passport/ID AND your passbook when asking in the branch? This is to ask for them not to receive them.

EDIT: It seems both are absolutely necessary. So secondary question, how long after the statements are taken from the bank must they be used for the visa renewal? If the statements are requested on the 1st I aim to renew on the 9th. Should be fine?
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TLDR : Answer Summary
To obtain 12 months of bank statements and a certification of balance letter from Bangkok Bank, you will need to bring both your passport and your bank book (or passbook) when visiting the branch. It is generally advisable to bring ample paperwork when handling banking tasks in Thailand. Regarding the timing for visa renewal, bank statements should be no older than 7 days before submission, and the certification must be obtained on the same day as the renewal application. While some branches may accept statements printed from the app, others adhere strictly to recent documentation.
Stuart ***********
I used bank statements i printed from the app in Hua Hin and month or so ago (as well as the letters from Bkk Bank), so it seems to depend which office you use.
Mike *********
ORIGINAL POSTER
@Stuart **********
as with all admin here sadly
Stuart ***********
Very true.
John **********
Might be ok for the statements but not the letter
Jesper *******
U always need your passport and bank book to request for the letter/statements in the bank branch......doing extension the letter/statement can not be more than 7days before and your bank book must be updated to same as application
Pete *******
Jomtien accept bank statements up to 7 days old but the bank letter and the bank book update must be dated the same day as the application is made.
Graham ******
As you Immigration Office how old the bank statement and letter can be for your extension as I would say many would require them to be 7 days or less
Adam ******
I'm told it has to be on the day. You go to the bank, make a transaction, ie put 100 baht in. Confirm that in your deposit book with an entry stamp, get your letter saying you've had 400k/800k for the time period and off you go to immigration and show that you've still got it.
Graham ******
@Adam *****
Yes, also do a transaction and do a book update on the day.
Peter *******
They cant do 12 months bank statements, only 6 months.

Get the 12 months statement from the app.

Its emailed to you in a few minutes.

Also beware Bangkok bank put a hold on 800,000 baht, this upset Pathum Thani immigration although they still issued my visa, but advised me to change banks.
Peter *******
@Mike ********
, the bank provides the certified balance letter, yes, 100%. But the bank can only give you 6 months statement, i have no idea why.

I just extended for the year retirement with my app printed bank statement with me signing it.

I renewed at Pathum Thani on the 14th of November.
Mike *********
ORIGINAL POSTER
@Peter ******
hi, you got the balance letter within minutes of asking for it? Was this with Bangkok Bank?
Peter *******
@Mike ********
yes, Bangkok Bank.

There is a default document, I think you pay 100 baht.

Be aware though, I held 1,000,000 but Bangkok bank put a hold on 800,00 for 4 months when I first got the 3 month Non-O,

The letter shows 200,000 but a caveat of 800,000 is on hold.

No issues with the account, 100% functionality, app shows 200,000, book shows 1,000,000.

Hold is lifted exactly 4 months later.

Pathum Thani immigration accepted the letter from BBL, but stressed to me to change banks or hold 1,600,000 in, they don't like this on hold comment.
Mike *********
ORIGINAL POSTER
@Peter ******
my 800k has been there for two years now. Nothing weird showing in my app.
Peter *******
@Mike ********
have you recently asked for a Non- O balance document?

This only happens when you request it.

I've been yo my main bank branch to raise it as Pathum immigration weren't happy, they tried to create the document without the hold comment, they cant.

This all started recently, the hold isn't an issue for me, the comment on the balance document is an issue for Pathum immigration.
Mike *********
ORIGINAL POSTER
@Peter ******
no not since January
Pete *******
@Peter ******
in branch they only print 6 months but you can order 12 month statements, they take 5 working days to arrive. My local office Jomtien do not accept bank statements downloaded from the app.
Peter *******
@Pete ******
wish I had kept a copy of it, I will get one next time.
Peter *******
@Pete ******
wow, the document i got from Pathum Thani immigration, has a check list on the front ( whole pack is given to you)

On that list is 12 month statement, however in Thai it says from the app is acceptable.
Pete *******
@Peter ******
can only offer my experience at my local immigration office. Jomtien do not accept bank statements downloaded from the app.
Peter *******
@Pete ******
is will definitely keep your info gor later in case Pathum Thani change their mind.
Mike *********
ORIGINAL POSTER
@Peter ******
i think the emailed statements won’t do for the visa renewal as they must be certified by the bank. One also needs the certified balance letter.
Colin **********
Yes Yes
Steve *******
You need at least your ID and bank book to do anything at a bank in Thailand.
Chris ************
@Steve ******
yes and stand on your left foot while touching your nose with your right hand.
Steve *******
@Chris ***********
this isn't a "comedy for 8-year olds"-group, friend.
Chris ************
@Steve ******
sadly if you have no sense of humor you should find a new bank. Each time they ask for more. Or say different things to not have to do the work. Maybe get some underwear that isn't so tight Steve.
Steve *******
@Chris ***********
🤦‍♂️
Adam ******
You can never take enough paperwork in my experience.
Mike *********
ORIGINAL POSTER
@Adam *****
sadly true
Pete *******
I always need bank book and passport for any services at my branch of Bangkok Bank.
Mike *********
ORIGINAL POSTER
@Pete ******
I guess I’m hoping that since I need both to actually see the statements that I wouldn’t need both to just request them.
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