Answered5 months ago
Can I renew my retirement visa bank statement at any branch of my bank in Thailand?
I’ve tried to find this on google but little success. For a retirement visa renewal do I need to go to the bank branch I opened my account at for the statement and balance or can any branch do it. The one I used is closed down now.
Answer summary
You can obtain the necessary bank statement and required letters for your retirement visa renewal at any branch of your bank, even if the branch where you originally opened your account is closed. Many users confirmed that their immigration offices accept documents from any branch and some banks, like Bangkok Bank, allow document retrieval via their app as well. However, it’s recommended to check with your specific immigration office for any particular requirements they may have regarding bank statements and letters. Additionally, if you’ve changed your residence, ensure that your bank has updated your address.
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Ray ******
So where is your account held now then IT must be somewhere
Miyamoto *********
No you do not.
Adrian *********
If its Bangkok bank yes
Pete *******
Any branch as per my immigration office.
Kenny *****
Any branch cam provide the letter and statement, bank book update needed ti be the same day.
if this is your 2nd year extension immigration required 12 months bank statement.
if this is your 2nd year extension immigration required 12 months bank statement.
Simon *******
Kenny Chu I thought this was only required if you are using the 65,000 bht/ month and not the 800,000bht
Haim *******
Bangkok bank has a branch in Chaeng wattana Bangkok on premises. Opens at 08:30 am
Martin *******
As folk have said, any branch. However, your bank should have informed you of your new "home" branch when your original one closed.
Sam *********
OPMartin Baker I agree but this is Thailand after all and the reality can be quite different
Martin *******
Sam Bessell I had better luck with kbank who did inform me of change.
Jukka ***********
Martin Baker yes, should. But Bangkok Bank did not inform me. I had to find out, which branch is now responsible for me.
Then registration etc. Face recognition did not work. They even suggested that I should shave my moustache.
The bank doesn't know, what customer service means.
Then registration etc. Face recognition did not work. They even suggested that I should shave my moustache.
The bank doesn't know, what customer service means.
Martin *******
Jukka Schärlund I had better luck with kbank. Sorry, but I had to laugh about the moustache! 😆
Gregory ********
Any branch on the day👍👍
Stephen ********
Any will do it, but if you're with Bangkok Bank you can get it from the app free of charge!
Phil *******
Stephen Howell you can't get the letter online though.
Stephen ********
Phil Clark Yes the letter which confirms the bank account you can get from any branch. 100 baht
Sam *********
OPStephen Howell Typical I left them after they started freezing everyone’s accounts and went to another bank.
Stephen ********
Sam Bessell I just laughed when they started freezing accounts, because finally they were clamping down on fraudulent "agent" accounts. I've been with Bangkok Bank for 16 years and always did the right thing! My account didn't miss a beat!
Kool *******
Sam Bessell that was a result of one Bangkok Bank branch in Pattaya that was issuing mule accounts, and working with agents that needed accounts when the client didn't have the bt800,000 for the visa extension. 180,000 accounts were closed, with the branch manager, and two staff, arrested, and still in prison. That resulted in Bangkok Bank requiring most every foreigner with an account to update their phone, and passport, details before the online app was reactivated. There was a branch in Chaeng Mai also involved, but it only involved about 1800 accounts, with just two bank staff arrests. It mostly involved agent accounts for visa extension purposes.
Sam *********
OPStephen Howell From what I saw it was accounts opened in the last 1-2 years
Bill *********
My bank has conveniently positioned a branch at the Bangkok immigration so even though my account was opened elsewhere, my agent goes there to get then necessary documents without any issues.
Brandon ************
@Bill ********
Which bank? I think there's only one left at Chaeng Watthana now that Kasikorn closed.
Jani ********
I will move in December to another province, I asked an employee yesterday and I can keep my book, account ,and only need to change my address, and any Bangkok bank can issue my letter for my extension.
Colin **********
Any branch can provide the documents
Ray ******
Colin Chaffers I don't think you can I've tried a few things with bk band a d they say you have to go where the account is held
Sam *********
OPRay Mond Yep that’s exactly what happened to someone I know this week.
Colin **********
Ray Mond I do it every year with Bangkok bank, because I'm 60km from the immigration office and they have a local bank close by, in fact i also asked the local Kbank as well and they said they could if it was needed. What did you ask for?
Ian *********
Each Immigration office seems to have "special" requirements that can change year to year so recommend you drop in and get an updated list.
Sam *********
OPIan Cameron That’s what I’m thinking as a mate just got told by a branch of his bank he went into that only the one he opened the account at can do it. 🤷♂️
Brandon ************
Any branch should be able to get you the statement and bank letter that you need.
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