What are the common issues when submitting a DTV visa application photo in Thailand?

DTV Visa Visa Application Issues Document Submission Photo Requirements Thailand Visa Regulations

Oct 24, 2024

2 months ago

ORIGINAL POSTER

Hi hope everyone is well.  I'm applying my DTV visa from London, UK. Submitted all my documents on Monday. Got an email regarding 'Request for Further document' -Photograph taken within the last six months.: - Please use your mobile phone to take a selfie photo in plain white background and close up your head and top of your shoulders.(Your face must be clear and in focus and take up 70–80% of the photo.).

 orginally I had uploaded passport photo I had taken 3 months ago. Not sure why this was not acceptable. Anyhow, I'm having issues submitting the the uploaded photo. It says I've submitted but when I refresh, the application seems to be stuck on processing  with message "There is an application that requires your attention. Please click the icon with a red dot."

Anyone else experience this, at one point I did see a "The team is fixing and updating the system." message, when I refreshed. 

Thanks,

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TLDR : Answer Summary

The user is experiencing difficulties with their DTV visa application process, specifically related to the submission of a selfie photo that meets specific requirements set by the Thai authorities. After submitting a passport photo taken three months ago, the user received a request for a recent selfie on a plain background. They also mention technical issues with the application portal, which shows a processing message and requires their attention. Other users have commented with tips on ensuring the photo's file size is appropriate and the importance of the photo quality for long-term visa identification.

DTV VISA RESOURCES / SERVICES

Take the basic DTV Qualification Test to see if you're eligible for the Destination Thailand Visa (DTV).
For immediate assistance, contact Thai Visa Centre directly via LINE at @ThaiVisaCentre or Email them.
Explore recent discussions by using the DTV Visa tag in the search box at the top of the page.
Join the Thai Visa Advice Facebook Group to ask your questions, and get advice from others.

Nin *****

Make sure you look nice in the photo, it’s the one they put on your visa

Sincerely, someone who uploaded a bad selfie because they thought it was just to check you still looked like the photo, and is now stuck with it for 5 years

2 months ago

Anonymous *************

ORIGINAL POSTER

@Nin ****

Solid advice, thanks

2 months ago

Reply to

Anonymous *************

Wannikea *********

Make sure your camera resolution isn't too high making a large picture file, Thai IT systems barf with uploaded files bigger than a few hundred kilobytes.

2 months ago

Anonymous *************

ORIGINAL POSTER

@Wannikea ********

The issue was with there system not the resolution. I had to call the embassy and they had to cancel the request and manually process it. All good now, thanks

2 months ago

Toni *******

@Wannikea ********

yea and i saw someone being asked for 6months bank account statement in 1pdf, good luck with that 😅😅

2 months ago

Lee ***********

I merged several documents together and submitted them with no issue at all

@To**

2 months ago

Toni *******

@Lee **********

i had an issue with just latest (1month) bank statement, had to reduce quality several times, but that was 3 months ago