Ask question

What should I do if I can't upload biodata while applying for a 60-day visa for Thailand?

60-day visa Thailand visa application upload issues biodata upload visa troubleshooting expat advice UK to Thailand visa e-visa photograph requirements

Feb 23, 2024

10 months ago

ORIGINAL POSTER

I've been trying to apply for a 60 day visa from the uk,when I get to UPLOAD BIODATA nothing happens,it let's me upload a recent photo its doing my head in 🙉🤣am I missing something,thanks in advance for any help 🙏

1,902

views

5

likes

41

all likes

22

replies

0

images

15

users

TLDR : Answer Summary

Users are experiencing difficulties with the biodata upload portion when applying for a 60-day visa. Common recommendations include using different devices (with some users suggesting an iPad or laptop), ensuring the photo is in JPEG format, and minimizing file size. Others have had success by converting documents to PDF format or compressing image files. Overall, troubleshooting often involves changing the method of upload or the file type.

Ricky ******

Take a pic of your passport, compress it (photo compressor) then it should upload.

Like

Reply

Andrew ***********

Tried before I came wouldn't let me upload flight details gaveup after the 10th attempt and decided to do 3 months here instead of 4

Like

Reply

Steve ******

ORIGINAL POSTER

@Andrew **********

I keep trying just won't let me do it on phone.i want 60 days because I'm getting retirement visa and the agent keeps my passport for 30 days 🙉

Like

Reply

Brandon ************

agent keeping your passport for 30 days is quite the red flag

Like

Reply

Steve ******

ORIGINAL POSTER

@Brandon ***********

she did it with 2 of my mates everything was fine,maneerat soi

****

pattaya 👍

Like

Reply

Reply to

Steve ******

Reply

Andrew ***********

try a computer it was easier just I couldn't upload my flight details

Like

Reply

Reply to

Andrew ***********

Reply

Damien ********

Had same problems…changed documents to pdf and it went through ?!

Like

Reply

Noel *********

I found my phone worked better...had to crop photos first.... applied Sunday and got it Monday...

Like

Reply

Michael ********

Try to sent as PDF if the passport scan not work

Like

Reply

Neil ********

I found using an iPad helped. You can also then take pictures on the spot and upload.

Like

Reply

John ********

I've only used this e-visa once and found it a nightmare initially. Tried it loads of times on phone, but eventually gave up. Copied all relevant docs., to my Windows laptop, went through the same procedure and it all went ok.

Like

Reply

Kevin *******

I used a mobile and put it on landscape worked fine. Got my visa back in 1 day.

Like

Reply

James ********

Everything HAS TO BE JPEG!!!!

Like

Reply

Keith *******

Send the photo to your phone then upload from your phone, it reduces the MB size

Like

Reply

Steve ******

ORIGINAL POSTER

I've tried on the phone cheers 👍

Like

Reply

Keith *******

it's the size of the photo in MB I think, or needs to be a JPG

Like

Reply

Reply to

Keith *******

Reply

Steve *******

Upload a recent photo of your passport data page

Like

Reply

Paul *******

As Katrin try different computer or format it doesn’t seem to like some ways.

I used a I pad that worked but my lap top better.

Best of luck

Like

Reply

Katrin *******

Try on the computer

Like

Reply

Steve ******

ORIGINAL POSTER

I'll fire laptop up and try it 👍

Like

Reply

Reply to

Steve ******

Reply

Darin ********

I’m having the same problem in Australia

Like

Reply

Steve ******

ORIGINAL POSTER

thank you I'll fire laptop up 🙏👍

Like

Reply

Reply to

Steve ******

Reply

Thai Visa Advice and Everything Else

... members · 60% approval rate

The Thai Visa Advice And Everything Else group allows for a broad range of discussions on life in Thailand, beyond just visa inquiries.

Thai Visa Advice and Everything Else

View the Conversation

Thai Visa Advice and Everything Else

What should I do if I can't upload my passport photo while applying for a visa to Thailand?

30 comments

6 months ago

What should I do if I can't upload documents for my Thai tourist visa application before my flight?

40 comments

10 months ago

How can I resolve issues with uploading my passport bio page for the Thai Evisa extension form?

13 comments

10 months ago

What should I do if I'm having trouble paying for my 60-day tourist e-visa for Thailand?

12 comments

a year ago

What should I do if I cannot upload my bio-page for a Thai tourist e-visa application?

21 comments

a year ago

What should I do if I encounter issues on thaievisa.go.th while applying for a 90-day visa to Thailand?

7 comments

2 years ago

What should I do if I encounter a network error while uploading a passport photo for my Thailand entry pass?

2 comments

3 years ago

What should I do if I can't upload multiple passport pages on the Thai E Visa application?

20 comments

3 years ago

What should I do if my Thai Pass application keeps getting rejected despite following the instructions?

19 comments

3 years ago

What should I do if I'm having trouble uploading documents for the Thailand e-Visa tourist application?

2 comments

3 years ago

What are the best tips for successfully uploading a passport photo for the Thailand Pass application?

10 comments

3 years ago

Do I need to upload a Thai national's ID to apply for a 60-day tourist visa in Thailand?

2 comments

3 years ago

What should I do if I'm having issues uploading documents for my Thai visa application?

6 comments

4 years ago

How can I resolve issues uploading my passport photo to the Thai online application?

7 comments

4 years ago

How can I resolve issues with the COE online application form for Thailand?

24 comments

4 years ago

Why can't I upload a copy of my passport for my Thai visa application?

34 comments

4 years ago

What should I do if I'm having trouble downloading my visa application from the Thai e-visa site?

9 comments

4 years ago

What should I do if the visa app freezes while uploading a photo for my 90-day marriage visa with a Non-O?

8 comments

4 years ago

What should I do if my e-visa application keeps rejecting my files for being too big?

17 comments

4 years ago

How do I resolve issues with the Thai e-Visa photo uploads and signing terms?

28 comments

5 years ago

How Can I Reduce Photo Size for My Thai Visa Application Online?

6 comments

5 years ago

How Can I Resize My Photo and Passport Scan for a 60-Day Thai Visa Application?

5 comments

5 years ago

What Issues Are People Facing When Applying for a 60 Day E-Visa Through the London Thai Embassy's Website?

9 comments

5 years ago

What Are the Challenges of Applying for a Thai Visa Online?

36 comments

5 years ago

What should I do if I am having trouble obtaining a Thai evisa from the embassy in London?

16 comments

5 years ago

Data protection policy Terms and conditions Disclaimer Privacy policy Refund policy

The asq:thailand community, consisting of multiple Q/A groups with over 100,000 members, powers this platform. It is not an official government resource. Our members actively contribute to this resource, and while we strive for accuracy, we cannot guarantee its complete reliability. Assistance to travelers is provided as a community service.