Claire Drake is asking in an old topic, with lots of comments and replies, so placed it here:
out of curiosity how did you get on with the scans?? My mum is back in the UK and no matter what she does it keeps saying the size isn’t correct. I’m in Thailand so I can’t help her. She is getting more and more frustrated.. any advice you can give would be great. Thanks 🙏🏻
TLDR : Answer Summary
Claire Drake is seeking advice on how to assist her mother in the UK who is facing difficulties with document scans required for a visa application. Despite various suggestions from commenters, including resizing files and utilizing Facebook for uploads, her mother continues to encounter issues. The community has offered multiple solutions, but frustration remains high.