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Answered2 days ago

Has Wise sent emails requesting tax details for money transfers to Thailand?

Alan *****
asked Nov 4, 2026
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Has anyone using Wise had an email off them asking for tax details, I only use wise to transfer money from uk to Thailand, I haven’t got a current account or savings with them
Answer summary
The post discusses whether users of Wise (formerly TransferWise) have received emails requesting tax residency details. Many users shared their experiences, indicating that such emails are part of normal compliance procedures related to tax residency and anti-money laundering regulations. Some users have confirmed receiving such emails and easily complied, while others stated they had not received any requests. The general consensus is that confirming one's tax residency is a standard practice and necessary for compliance.
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passpor*******
passpor*******
I would never leave money in a wise account use it as the middle man to move money but my cash wont sit there.
Alan *****
Alan *****
OP
passportplayer that’s exactly what I use wise for.
ConfidentR***********
ConfidentR***********
Yes then wise froze my money for 7 days the #####
Alan *****
Alan *****
OP
ConfidentReindeer9537 I haven’t got money in an account with them. I only use them to transfer money
ConfidentR***********
ConfidentR***********
Alan Bow yes received my money and didn't transfer me froze my account asking for lots of Information
Ossie *********
Ossie *********
No never and I’ve used them many many times it could be a scam
0
Ant ***********
Ant ***********
Yes

If you are still a tax resident in your home country

Just tick yes

That’s all they want to know
0
Steve ********
Steve ********
This is simply compliance with the money laundering and tax evasion rules. If wise do not comply they will be blocked from using the banking system.
0
Paul ********************
Paul ********************
It's a CRS compliance check.. You have to declare your tax residencies
1
Graeme *******
Graeme *******
Never in 6 years of transfers from NZ to Thailand via WISE, but I am a non resident of NZ for banking and pensions hence , furnish a tax return here in Thailand.
0
Garry ********
Garry ********
Yes , clicked uk 🇬🇧 all done
1
Phil *******
Phil *******
I get 1 every year it's just to confirm your tax residency
1
Martyn *********
Martyn *********
Phil Clark exactly
0
Dave *******
Dave *******
Nope
Phil ******
Phil ******
Yes lots of people @alan bow Did you give your Thai address?
Alan *****
Alan *****
OP
Phil Beer no
Phil ******
Phil ******
Alan Bow ok and your still paying taxes in the UK. insert your UK tfn
0
Martyn *********
Martyn *********
Phil Beer yes on app only you cannot reply to noreply is for information direction only can only confirm everything in your personal app
0
Ian ********
Ian ********
Seen this on other forums
Alastair ********************
Alastair ********************
Yes, I clicked the 'button' in the email to confirm I'm a UK tax resident and that was it done.

It relates to holding money in your wise account. There's an FAQ accessible via the app explaining the requirements as well as a link in the email.
Ossie *********
Ossie *********
Alastair Phillip Patterson I hold a substantial amount in my wise account I can only see them asking if you have got your money in an interest saving account as they have to inform HMRC in interest you have earned I choose to hold my money in a non interest account
2
Alan *****
Alan *****
OP
Alastair Phillip Patterson I’ve never held money in the account, I only use it to transfer money
Alastair ********************
Alastair ********************
Alan Bow Same here but I guess some people do.
Alan *****
Alan *****
OP
Alastair Phillip Patterson did they want details. There’s that many scams going on nowadays 😏
Alastair ********************
Alastair ********************
Alan Bow No details requested, it's a legitimate email. The link at the foot of the email will take you to your app and show you why the request is being made.
Nick ******
Nick ******
Not me
Freddie **********
Freddie **********
Not me (yet!)

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