Answered6 months ago
Are e-gates functional for foreigner arrivals in Thailand?
Are the e-gates functional for foreigner ARRIVALS? I have a Netherlands passport holder who checked into my villa yesterday that I am trying to report a TM30 for online. It is a self check-in, so I asked him to send me his passport and entry stamp (even though I know entry date isn't a required field, it is just for my records to ensure I don't have someone on overstay). He insists there's no entry stamp in his passport from Bangkok, replying: "Now the immigration doesn’t has arrival stamp."
I am not aware of the e-gates functioning for arrivals at any Thai airport, so it seems every foreigner would still get stamped. Is he wrong or has something changed, before I press him further about this?
I am not aware of the e-gates functioning for arrivals at any Thai airport, so it seems every foreigner would still get stamped. Is he wrong or has something changed, before I press him further about this?
Answer summary
The e-gates in Thailand are currently functional for arrivals only for passport holders from Singapore and Hong Kong, who must have registered biometrics within the last three months. Most other foreign arrivals, including those with a Netherlands passport, should expect to receive a stamp upon arrival as e-gates are primarily designated for exits for non-Thai nationals. The person trying to report the TM30 is advised to investigate further as the individual's claim of having no stamp may be mistaken.
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Nicknam*******
If he doesn't send the stamp himself, ask for all passport photos. He's either a bit confused or trying to get away with overstaying.
Nicknam*******
No.
Jonathan *************
is Carlos still locked up?
Hai *****
Currently the E-Gates are only for Thai Citizens and Singapore & HongKong passport holders. However these SG & HK passport holders must have travelled to Thailand not later than 3 months ago.
The biometrics records are expunged after 3 months so you need to register again at the manual counters on arrival.
The biometrics records are expunged after 3 months so you need to register again at the manual counters on arrival.
TerranceBrdge ********
I generally tag along with my Thai wife. The IO waves me to follow her.
Mikkel *******
TerranceBrdge Bridge I do the same, but there's an IO taking care of that. Not en e-gate.
Pui *****
OPTerranceBrdge Bridge are you saying you were able to use the e-gates and didn't get a stamp?
Frank ****
The e-gates are open to foreigners arriving only if they carry a Hong Kong or Singapore passport.
Hai *****
Frank SK
But their biometrics must be registered not more than 3 months ago.
But their biometrics must be registered not more than 3 months ago.
Robin *****
Not sure about Netherlands passport, but I used the e-gate on arrival as a Singapore passport holder and got a sticker indicating my arrival date.
Shawna ****
I have a Singapore passport and I entered through the e-gates (meant for sg, msia & hkg passports), via Suvarnabhumi mid this month, so it’s possible. There’s no stamp so you’ll have to click for a ticket indicating important personal details and dates
Shane *****
Robin Koh you didn’t.
Hai *****
Shane Sco
Yes.... he's right.
Possible if he holds a Hongkong or Singapore passport.
Yes.... he's right.
Possible if he holds a Hongkong or Singapore passport.
Robin *****
Shane Sco
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Gerar ********
Not possible in Thailand.
Martin *********
Gerar Teuben I think it is possible for ASEAN passport holders (only)
Not EU passports.
Not EU passports.
Hai *****
Martin Buekers
Not the entire ASEAN..... only for Singapore and Hongkong passports.
Not the entire ASEAN..... only for Singapore and Hongkong passports.
Robin *****
Gerar Teuben
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Pui *****
OPThanks everyone. He has a Thai wife. I had wondered if there is a chance he went through the e-gate with her (don't know if that is even possible).
Hai *****
Pui Suu
He can follow his wife to the fast track lane but he still needs to be stamped by the immigration counter whereas his wife uses the E-gates.
He can follow his wife to the fast track lane but he still needs to be stamped by the immigration counter whereas his wife uses the E-gates.
Gerar ********
Not possible, only his Thai wife can use the e-gate on arrival.
โทมัส ************
I have used the E-Gates many times at DEPARTURE only. I have never seen them on ARRIVAL.
Edit: Last Arrival 10 Days ago...
Edit: Last Arrival 10 Days ago...
Mikkel *******
He is either lying, or unaware where in his passport the stamp is. The stamp could be on any of the pages.
Hai *****
Mikkel Kruse
There is no stamp for E-gates.... the records are stored electronically.
There is no stamp for E-gates.... the records are stored electronically.
Mikkel *******
Hai San correction, it seems that people from Singapore and Hong Kong can use e-gates for entry. But the person in question is from the Netherlands.
Mikkel *******
Hai San yes, but there are no e-gates for entry for a foreigner, only for exit.
Greg ***********
Tell him to check his passport closely. There must be an entry stamp. 100%, unless he entered on a Thai passport
Gerar ********
No, e-gates for foreigners are only for exit.
Only Thai nationals can use entry e-gates.
Only Thai nationals can use entry e-gates.
Rudy ***********
Gerar Teuben ... correct!! Last week the e-gates were only active at departure...
John **********
The e-gates are only for departures, not for arrivals. Arrivals are processed by an immigration officer.
Hai *****
@John *********
E-gates arrivals currently only for Singapore & Hongkong passports.... however biometrics must be registered no more than 3 months ago otherwise need to join the manual counter.
Michael *********
I got a stamp at Bangkok airport 2 weeks ago....
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