Why are Bangkok Bank and other banks problematic for expats renewing their visas in Thailand?

Question

Hi. Just wonder. Hear and looking into all the problems banks are doing for expat reneiwing visa. Like retirement.
You have money in the bank, like Bankok bank. They refuse to give you an statement or delay to give yoy an statement.
What i dont understand, why is expat using such a bank.
I have used Kasikorn for more than 20 year. Never had any problem to have a statement from my bank.
Expats should close theire bank accounts to banks that cause problems for visa extension. Use banks that are hekpfully.

Ask Thailand · Answer

The discussion revolves around the challenges expats face with banks, particularly Bangkok Bank, when it comes to obtaining statements for visa renewals, especially retirement visas. While some expats report difficulties and delays with Bangkok Bank, others share positive experiences, suggesting that issues may vary based on individual circumstances. The conversation highlights the importance of choosing reliable banks and mentions alternatives like Kasikorn Bank which reportedly provide better services.

Steve ******* · Answer

I had a much bigger problem reading your post than I've ever had with Bangkok Bank, however I can forgive you if English isn't your native language 👍

John ******** · Answer

Use bbk for day to day expenses, Krungthai for my permanent 800k

Jim ********* · Answer

I have had a Bangkok Bank account for 20 years and no issues with getting letters. Statement have to be ordered in advance but it's been that way years. The only new thing is they may have you sign a paper allowing them to lock ฿800K for two months before your extension is due and two months after. It has to be in my account two months before and three months after anyway, so no big deal. But they just closed their online banking service which I liked to use. Now only the app on my mobile. It still works, but... Also they have a New York City branch that you can use to wire transfer funds domestically. That avoids some fees.

GreenPa******* · Answer

Never an issue with BB always helpful

Eric ************* · Answer

Krungsri Bank is VERY user unfriendly if you are over 70 years of age.

Cris ****** · Answer

At least in my situation Bangkok bank were the only ones who would open an account for a farang. I now have Kbank too but this was a while ago.

Graham ****** · Answer

But these expats were also using BBL for up to 20 years previously but only now are getting these knee-jerk reactions

Bruce *********** · Answer

Kbank the best

Why are Bangkok Bank and other banks problematic for expats renewing their visas in Thailand?

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