Ask question

What Should I Do If the Health Monitoring App for Thailand Is Not Working?

Health Monitoring Travel Advice Expats In Thailand

Mar 21, 2020

5 years ago

Kelly **********

ORIGINAL POSTER

Looking for advice my mother and uncle have flown into thailand over the past couple of days and were requested to download and app and monitor their health via this app everyday. However the app is now broken and we don't know what to do or who to contact regarded this matter. Any advice would be greatly appreciated. ! :)

1,141

views

2

likes

25

all likes

7

replies

0

images

6

users

TLDR : Answer Summary

An expat seeks advice on how to handle the issue of a malfunctioning health monitoring app required by Thai authorities upon arrival. Given that it is the weekend, many suggest patience and recommend writing down the required health data while waiting for the app to resume functionality.

Scott **********

made in Thailand

Like

Reply

Robert *******

Write the needed data on a piece of paper and see if it works later.

As it is weekend, there are not much people to be contacted

Like

Reply

Kieran *********

@Kelly *********

I arrived on the 19th, the app kept crashing on my phone when I tried to install it at the airport, so they just gave me a piece of paper to fill out and sent me through immigration anyway. I was never given any instructions or alternative means to report symptoms to them. I think they've just rushed it out and probably aren't really checking so not worth panicking over, but probably wise to follow the advice above.

Like

Reply

Kelly **********

ORIGINAL POSTER

thanks I'll do that maybe it's just overloaded with people

Like

Reply

Reply to

Kelly **********

Reply

Benjamin ******

It's Saturday, and I imagine the system is overloaded. I'd hit the refresh button on the app (or swipe up?). It should eventually work again.

Like

Reply

James ********

Nobody as it more than likely will not be checked anyways.

Like

Reply

Robert *******

Please tell the official source, as there are fines set for people not following up the rules.

Like

Reply

Reply to

Robert *******

Reply

Thai Visa Advice

... members · 40% approval rate

The Thai Visa Advice group is a specialized Q&A forum for visa-related topics in Thailand, ensuring detailed responses.

Thai Visa Advice

View the Conversation

Thai Visa Advice

What should I do if the Section 38 app is not working for TM30 registration?

5 comments

a year ago

What should I do if I had issues installing the MorChana app after arriving in Thailand?

3 comments

3 years ago

What are the steps to complete the day 5 antigen test while in Thailand, and what if the provided information isn't working?

6 comments

3 years ago

What should I do if I'm experiencing delays with my Thai Pass application for entry into Thailand?

28 comments

3 years ago

What should I do if the Morchana app keeps asking me to upload my 5-day COVID test results in Thailand?

14 comments

3 years ago

What should I do if I can't update my Morchana app QR Code after a self-test in Thailand?

4 comments

3 years ago

What should I do if I'm experiencing issues completing my 90-day report online in Thailand?

3 comments

3 years ago

What should I do if I'm having issues with my Thailand Pass application?

24 comments

3 years ago

How do I use the Morchana app for COVID testing in Thailand?

20 comments

3 years ago

Why won't the Thailandplus app open before entering Thailand for the Phuket Sandbox?

10 comments

3 years ago

Do I need the ThailandPlus app to enter Thailand if it crashes upon launch?

28 comments

3 years ago

What should I do if I can't complete my 90-day check-in on the Thai immigration app?

13 comments

3 years ago

What should I do if my landlord is unable to submit my TM30 online for a COVID extension?

6 comments

3 years ago

What should I do if the Thai immigration app for 90-day reporting is not working?

13 comments

3 years ago

What should I do if the Thailand Plus app keeps stopping before my departure?

10 comments

4 years ago

What should I do if I'm having issues with the Thailand Plus app during my travel?

23 comments

4 years ago

What should I do if the online 90-day reporting system for my visa in Thailand is down?

5 comments

4 years ago

What should I do if the Thai immigration website and app are down for my 90-day reporting?

44 comments

4 years ago

What should I do if the 90-day reporting application isn't working?

12 comments

4 years ago

What Should I Do If I Missed My 90-Day Reporting Deadline in Thailand?

6 comments

5 years ago

How Do I Handle My 90-Day Check-In for My 1-Year Visa If the Online Site Is Unavailable?

7 comments

5 years ago

What should I do if I encounter issues submitting my 90-day report in Thailand?

17 comments

5 years ago

What should I do if the Thai Immigration App fails during my 90-day report?

17 comments

5 years ago

Is the 90-day reporting app in Thailand experiencing issues with email validation?

5 comments

5 years ago

What should I do if I can't log into immigration apps downloaded from Google Play for Thailand?

0 comments

5 years ago

Data protection policy Terms and conditions Disclaimer Privacy policy Refund policy

The asq:thailand community, consisting of multiple Q/A groups with over 100,000 members, powers this platform. It is not an official government resource. Our members actively contribute to this resource, and while we strive for accuracy, we cannot guarantee its complete reliability. Assistance to travelers is provided as a community service.