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Do I need the ThailandPlus app to enter Thailand if it crashes upon launch?

ThailandPlus appVisa requirementsTravel to ThailandAir travelExpats in Thailand
Sep 24, 2021
3 years ago
Jo *********
ORIGINAL POSTER
Hello,

I'm supposed to arrive in Bangkok tomorrow from France. I've got all the documents required. However I downloaded the ThailandPlus app and it does not work. When I try to launch it, my phone crashes and I do not get any chance to access the app. Anyone has experienced a similar thing?

What should I do? Can I fly without that app? Is there another way? Or should I buy a new phone just to get a chance to use the app.

Thank you
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TLDR : Answer Summary
The user is experiencing issues with the ThailandPlus app crashing on their phone and is concerned about whether they need the app to enter Thailand. The community reassures the user that the app is not mandatory for entry and many travelers have not been asked about it upon arrival. Users suggest alternatives like the MorChana app and recommend not stressing over the issue, as airport staff are likely to assist if needed.
David ********
I had same issue, if you have updated the software on your phone then you may need to update the application also, this should sort it out
3 years ago
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Jo *********
ORIGINAL POSTER
Thank you everyone!!! I am indeed in the plane rn
3 years ago
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Steve *******
The app isn't real, it's another one of the bs "safety measures" the Thai government talked about but literally nobody cares about it.
3 years ago
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Viem ******
Pas de souci! Si necessaire, le staff a l'aeroport fera tout pour toi!!.
3 years ago
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Richard ********
Personne ne te

demandera l application , de toutes façons tu vas direct en quarantaine
3 years ago
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David ***********
You don't need it nobody will ask to see it.
3 years ago
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Allan *********
I got here last Friday from uk. I'd downloaded the app but nobody was bothered about it, at the airports or on arrival. Nobody asked anything about the app. Only interested in documentation.
3 years ago
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Victoria *******
No one asked me about an ap when I arrived
3 years ago
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JP ******
@Vicky ******
 in Phuket they did ask for MorChana app at the airport, and my hotel scans it every morning
3 years ago
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Victoria *******
@JP *****
 I flew to Bangkok
3 years ago
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Victoria *******
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Andrew ********
Don't worry. Most of the apps here don't work
3 years ago
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Anthony ********
I've got it but never needed it. Don't worry they know its rubbish and won't ask for it.
3 years ago
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Denise *******
Morchana app is all you need , my and my husband’s ThailandPlus also crashed
3 years ago
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Darcy *******
I flew into Bangkok 5 days ago, and i was worried as Thai Consulate in Canada said i would need it, and they also told me the people at the airport would help me install it if i didn't know how, but they didn't even ask for it
3 years ago
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Sian ********
Don’t stress, you don’t need it!
3 years ago
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Lurcho ********
Try deleting the app then reloading it onto your phone .
3 years ago
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Rod *******
I was in Thailand from Feb. until late July and traveled alot of places and never could get mine Thailand plus to link up.
3 years ago
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JP ******
You don’t need it.
3 years ago
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Jo *********
ORIGINAL POSTER
@JP *****
 Ok.. I hope!
3 years ago
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JP ******
@Wei ***
 nobody asked for it when I came 2 days ago
3 years ago
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Jo *********
ORIGINAL POSTER
@JP *****
 did it work on your phone though?
3 years ago
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JP ******
@Wei ***
 nope. But they will ask you to download the "MorChana" app and the hotel will scan it every day.
3 years ago
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JP ******
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James ********
@Raimund ************
3 years ago
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Michael ********
Its not working for everyone dont worry about it.
3 years ago
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Jo *********
ORIGINAL POSTER
@Michael *******
 so that is not my phone the problem?
3 years ago
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Michael ********
@Wei ***
 Nope many people have said the same thing on the phuket sandbox group and when i arrived last week, they only asked for mor channa app.

As your going to ASQ its different they will advise at airport when you arrive if it is required.
3 years ago
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Jo *********
ORIGINAL POSTER
@Michael *******
 I'm doing asq
3 years ago
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Michael ********
@Wei ***
 i did ASQ before and didnt require anything but can change, a few friends have come through recently.

One had do to download an app for temperature submission, others nothing.

Safe travels
3 years ago
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Michael ********
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