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Answered7 years ago

What should I do if my multiple entry visa application is stuck after payment?

Janos **********
asked Aug 3, 2019
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Hi. I have just finished the payment for multiply visa. I am watching this screen for a good few minutes now nothing is happening further. The guide says may take few minutes but it seems it does a circle and never ends.

Anyone can advise me what to do?

thanks
Answer summary
A user is experiencing an issue with their multiple entry visa application, where the payment has been completed but the application status page is stuck on a loading screen. Community members offer troubleshooting advice, such as checking the status in a separate tab, waiting for a while, and navigating to the pending applications folder. Suggestions also include trying different browsers or incognito mode to resolve the issue.
16 repliesnewest first
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Victoria *******
Victoria *******
Same when I did this, close and log in again to print off the last bit
Janos **********
Janos **********
OP
I already posted the docs. Hopefully ill get the good news soon :)
Janos **********
Janos **********
OP
@Wayne **************
i just placed a 10 pound note with the documents.
Wayne ***************
Wayne ***************
@Janos *********
How do you send the £10 for return postage? Do you out a postal order in with the documents?
Roger *********
Roger *********
I waited 35 minutes
Wayne ***************
Wayne ***************
@Roger ********
did it finish after that? It's doing the same for me.
Janos **********
Janos **********
OP
I opened another tab for thaievisa. Already logged in. Clicked on status and it shows my application paid fee etc. I printed out what it told me so. All done.
Tod *********
Tod *********
Congrats (y)
Ron *******
Ron *******
Ron *******
Ron *******
Go to the pending applications folder and look at the application status
Ron *******
Ron *******
If it's just spinning in circles it sounds as if something isn't right. You can pick up again where you left off from the pending folder
Janos **********
Janos **********
OP
@Ron ******
so should i interrupt the process e en it says dont leave this page?
Dennis **********
Dennis **********
Try one of the following:

1. Use another browser (ex. Explorer)

2. Use ingognito mode

3. Try later
Janos **********
Janos **********
OP
but the payment has gone through. If i start it again ill pay again?
Ron *******
Ron *******
Which type of multiple entry visa. And you are a UK resident with full UK residency?
Janos **********
Janos **********
OP
6months multiply entry thai visa. I have settled status. I confirmed with the embassy that is good.

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