What should I do if my DTV Visa application in Vienna is still pending approval after 10 days?

VIENNA, Austria 🇦🇹 . 10 DAYS WAITING. NO UPDATE. What to so?

Hi everyone,

thanks so much for this group and everyone sharing 🙏🏻🙏🏻

Applied for DTV Visa (Freelancer, Workation) in Vienna – Status Still Pending Approval

• I’m Austrian national and applied for the DTV freelancer visa at the Thai Embassy in Vienna (while being here ofc)

• Submitted my application online Friday night two weeks ago.

• I have read posts from others in this group who applied in Vienna and were asked for extra documents, so I proactively included all required docs plus financials, company info, business description, and revenue details.

• Current status: still “pending approval.” No updates or communication since submission.

• I’ve read the Vienna embassy isn’t very responsive, so I haven’t called or emailed yet and thought I’d just wait a little longer.

• Now it’s been 2 weeks (10+ business days).

👉 My question: should I write an email, try calling, or wait another week?

Thanks in advance for sharing your experience!