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What should expats know about Bangkok Bank's policies regarding DTV visas and account management?

Jun 28, 2025
19 hours ago
A Bangkok Bank Update (yes, another one)

Background:

Long timer in Thailand. Recent years mostly tourist visas staying on/off in Thailand. Own condos in BKK since 2009 and more recent two condos in Pattaya since 2016 or thereabout.

Am from a Nordic country.

Have had bank account with another major bank but though I would get another one so set up one at Bangkok Bank via an agent about two years ago on a tourist visa.

Kept low balance at the Bangkok Bank but always incoming transfers from another Thai bank in my name. No big money movements.

Went back to the BKK Bank branch in Pattaya as I wanted to update my information (now on DTV visa, digital nomad, issued in my own country).

Had a good conversation with the manager at BKK Bank and they are certainly going through each account as mine was up for review with a high probability of closure.

After updating my info, and showing chanote and purchase contract on one of my condos in Pattaya, my account is now in good standing and will not be closed.

If I did not have property in Pattaya, the manager did not say it flat out, but I could tell my account would be closed. BKK Bank does not recognize the DTV-visa as a long-stay visa since "you can "only" stay max 180 days."

The fact that the visa runs 5-years does not matter to the BKK Bank people.

I am sure much of what I have written here is already known but I wanted to share my first-hand experience and the info given to me.

My strong recommendation is to either go to the BKK Bank branch you opened the account with to update your information if you fall into any of the categories where they will let you maintain your account with the bank even on a tourist visa or move all money out of the account soonest possible.

BKK Bank are actively closing non compliant accounts and there was one guy sitting there told me he just had his account closed.

So just because your account with BKK Bank hasn't been closed as of yet, there is a very big chance it will be. At least according to the BKK Bank manager I talked to.

I hope the above is helpful information for those affected by the same.
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TLDR : Answer Summary
The post shares a personal experience regarding Bangkok Bank's account policies for expats holding a DTV visa. The author, a long-term resident of Thailand with properties, reports that while updating their account details at Bangkok Bank in Pattaya, they learned that their account was under review with a high risk of closure due to the nature of their visa. Despite their DTV visa being valid for 5 years, the bank does not recognize it as a long-stay visa, treating it instead as a tourist visa. The author recommends that others in similar situations should proactively update their account information or consider withdrawing funds to avoid potential account closure. This insight is met with a mixed response in the comments, with some agreeing and others questioning the validity of the claims.
DTV VISA RESOURCES / SERVICES
Brandon ************
It has nothing to do with how long the DTV lets you stay. The DTV is specifically called a tourist visa in the law that created it, and the banks are not giving or keeping accounts for tourists.
Daniele *****
they said to me no pompem mister your account very old more 10 years
Pascal ***********
Why did you pay an agent to open a bank account when you Have properties in Thailand ? Makes no sense to me.
Toni *******
You can stay 360days so... you dont even know about the visa you bs about... if you had one, you would know better aight?
Colin *******
@Toni ******
incorrect. The entry is stamped for 180 days. If immigration so decide they may let you extend. Just like a 1 year visa being extended year after year forever. It's still a 1 Year visa.
Toni *******
Another anonymous bs post... I opened my account 2years ago (only visa exempt+extension), now have dtv and updated my info in bkk bank jomtien (actually with truemove was what counted, all info with bank was up to date still), they said i have nothing to worry about.

But yeah, they do close anonymous accounts. Anonymous people were the ones running scams so yeah, makes sense.
Abdulghani ******
It is pure BS information

Doesn’t carry shred of credibility.
Anonymous ******************
It seems most people that have problems with their accounts had an agent open it for them
Wannikea *********
Keywords, Bangkok Bank, Pattaya, agent.
John *********
Not everyone banks with Bangkok Bank
Marc **********
Curious.. if they close the account, they can legally keep your money or later do they re-open if you clear up any issue (e.g, proper visa, etc.)? ALso how do they know what type of Visa you have (they have access to gov records)?
Wannikea *********
@Marc *********
of course they can't keep your money
Luit *****************
@Marc *********
I am sure they legally have no right to keep your money.

If they close your account because it is signalled somehow, they just can ask you what visa you have.
Marc **********
I would hope so.... so thats how they are checking.. they maybe flag a suspicious account then ask you to come in to validate your Visa.
Luit *****************
@Marc *********
Or they just ask all foreigners for proof, just like in the beginning of this year all Thai people needed to show the phone number for the app is registered on the same name ast the bank account.
Anonymous ******************
Just wait until other banks follow suit πŸ™ˆ
Pavel ************
Via agent .
Anonymous ******************
Anonymous stories are alway the best
Luit *****************
Anonieme deelnemer 921 says who?
Toni *******
@Luit ****************
add it up, only anonymous people have problems 🀣 maybe jealous people who got rejected or dont meet the requirements to apply
Greg ********
Good info. It mirrors what others have said here and elsewhere.
Dave ****
@Greg *******
Good info, really?. Move all of your money out of your account on the basis of an anonymous fb post. Yeh I'll just do that right now πŸ€¦πŸ½β€β™€οΈπŸ€¦πŸ½β€β™€οΈπŸ€¦πŸ½β€β™€οΈπŸ€¦πŸ½β€β™€οΈ