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Answered7 months ago

What should I do if I'm unable to provide the bank statements requested for my Non-immigrant O visa application in Thailand?

Greg *********
asked Mar 27, 2026
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Confusion

Hi all, I have applied for a Non-immigrant O visa . They have come back and said they want bank statements for 3 months showing income which I have but they are asking again. I’m applying using the e visa here in Australia. I cannot for the life of me download that bank statement again on there system. Nor is it possible to speak to anyone at the embassy. Anyone else had this problem. I’m leaving in the 22/4. Do I just forget this application and do a tourist visa 90 days and then have another crack while I’m there. Basically it seems I cannot edit anything in my recent application.

Cheers.
Answer summary
A user expresses confusion after being asked repeatedly for bank statements to support their Non-immigrant O visa application via eVisa from Australia. They are unable to upload the required documents and cannot contact the embassy for assistance. Several comments from other users offer advice on uploading bank statements (including merging them into a single PDF) and suggest alternative approaches, such as applying for a tourist visa if the issue persists.
59 repliesnewest first
30

Click comment and we will ask for your email, then OTP, then name.

Marty ******
Marty ******
Go to an agent get it done for under $20k baht a year and bank account , banks just using your $ for free
Graham ******
Graham ******
If they ask for something by email you reply by email to give them what they want]
Jim *******
Jim *******
eVisa is not asking for income in your bank account. They are asking for the saldo end of every of last 3 months. Does not have to be any movement of funds, just the saldo of 800,000 THB at the end of each of last 3 months.
Jim *******
Jim *******
To: Greg Simpson (mentioning disabled by the account)

You may need PC, dont know how it may work from a phone, I use Win 11.

Use free pdf24 tool (the site is not dot com, it is dot org). Download it, no adds, no clutter from them.

1. From your bank site, download last 3 months statements, month by month, as individual .pdf files (like statement1, statement2, statement3).

2. Use pdf24 to concatenate them into a single file, like "statement4"

3. The concatenated file (all 3 statements) may be too big for eVisa to accept.

From Windows, open the file (statement4), use Print , chose "Print as .pdf". Or "Save as .pdf, can not remember, it was June 2025.

That will make the contatenated file much smaller in size but still .pdf.

4. Upload that file (the output from the step 3).

That is how I did it and it worked. I am now on 1 year extension but that is how it started, to gain 90 days Retirement visa.
Greg *********
Greg *********
OP
Jim Davis thanks mate
Daniel ***************
Daniel ***************
Thailand Mickey Mouse. Incompetent. Useless. Waste of time. I was thinking of doing a retirement visa but since I have permanent residency in China I think I’ll just do the 60 day landing visa. I visit 5+ times a year, only stay in hotels, stay 2-3 weeks each time.
Greg *********
Greg *********
OP
RIGHT. OK

IM NOW the biggest IDIOT.

I’m working of an iPad.

I somehow managed to scroll across. There it is.

THANKS SO Much for your input. I

Apologise for wasting your time
Alan *******
Alan *******
Thats good news Greg ,i will say it takes a while for approval i have been waiting much longer than the 15 working days and still pending.
Jim *******
Jim *******
Greg Simpson No, questions like yours pop up every day, you are not alone.
John *******
John *******
Jim Davis You helped me. I would not have known there was an edit button. Thanks.
Kevin *******
Kevin *******
Get on a plane.

Land in BKK, with a 60 day visa free get outa jail stamp.

Contact Thai Visa Centre via their Line a/c.

Pay the fee, get the Visa.

It is that easy.

All those Embassy websites are nothing but trouble, promising service, and give absolutely fuckall, staffed by drones whose sole credentials are knowing how to progress thru the system, with absolutely no talent.
Kenneth ************
Kenneth ************
I BELIEVE you Can apply for the Non-immigrant visa after you arrive in Thailand
Greg *********
Greg *********
OP
I’m wondering if it’s because I’m using a work I pad and somehow big brother is blocking it.
John *******
John *******
Greg Simpson I have never used an iPad but (as a windows user) know that doing anything on a Mac Computer is difficult unless you have done a 4-year "how to use Apple/Mac" degree.
Andrew ********
Andrew ********
Get an agent over here to do first one , may cost little more but no dramas
Barath *******
Barath *******
On the same subject, can we submit same bank statement for both my husband and myself? Have yet to apply for our 90 days visa, we have sufficient funds, thank you 🙏
Grant *********
Grant *********
Find another country with less requirements
Greg *********
Greg *********
OP
Grant Johnson Iran looks nice
Grant *********
Grant *********
Greg Simpson 555 yeah be a bargin atm. On arrival standard issue AK 47 with grenade launcher
Brook ********
Brook ********
Can you still convert a visa exempt entry into a Non-O from within Thailand?

I thought you have to leave the country to apply.
Wannikea *********
Wannikea *********
Brook Powers nonsense fairy tale
Jeffrey *****
Jeffrey *****
Brook Powers I did in Sep 2025 in chiangmai.
Brook ********
Brook ********
Jeffrey Tan Covid exception.

No longer available.
Steven *********
Steven *********
Brook Powers I did.
Doug ********
Doug ********
You cant do it from Thailand.

Au only...after 14 days the application is deleted and you vlcan redo it...but edit should work fine

.it did for me
Proficien**********
Proficien**********
Did you find edit button
Greg *********
Greg *********
OP
ProficientGoose2234 Yep. Does nothing.
Alan *******
Alan *******
I had to start a new one when i realised i missed something so i have one at our Sydney embassy pending payment and the new one i applied at the Canberra embassy and that has been paid for and pending approval so you might have to start a new one Greg .I have also been waiting 1 month.
HuaHin*******
HuaHin*******
Greg Simpson xou may use a different browser. It may helps.
Greg *********
Greg *********
OP
Alan Moore it’s killing me. Cheers.
John **********
John **********
@Greg ********
clear your browser cache and try again
Alasdair ******
Alasdair ******
Similar problem they refused every attempt to prove income and rejected my application. I came back on 60 day visa and now ok. Overseas applications based on income are routinely rejected
Ant ***********
Ant ***********
You should be create a PDF file and upload it

I would go to the bank you use & ask them to help

You can do up to 10 applications on the Thai embassy website , whatever isn’t completed is automatically deleted after 14 days
Greg *********
Greg *********
OP
Ant W Tailor Wouldn’t you then have a new fee
Greg *********
Greg *********
OP
Ok. Try
Ant ***********
Ant ***********
Greg Simpson

If you are up to the uploading stage of the bank statement , No

The payment part is the very last thing when it’s all accepted
Greg *********
Greg *********
OP
Ant W Tailor Have paid already
Steve ********
Steve ********
I downloaded it no problem to myself then sent as a file. No problem, must show all tranasactions
Jim *******
Jim *******
Steve Walker Has to show no transactions (if there were, ok), what they are looking for is that there were 800,000 THB or more in the account end of each month.
Jan ******************
Jan ******************
Just upload the last three months of bank statements again, as required.

Be aware that you can only upload a single file. If you try to upload three separate files, only the last one will be registered.

You therefore need to convert the statements to PDF and merge them into one single file before uploading.
Greg *********
Greg *********
OP
Jan Kenneth Nesland can’t upload it anywhere. I kid u not. Doing my head in
Cathy ********
Cathy ********
Greg Simpsonget your children or grandchildren to do it
Greg *********
Greg *********
OP
Cathy Odgers
Jan ******************
Jan ******************
Greg Simpson You have received an email requesting additional documentation. I have done this before for a friend, and it should be possible to log back into your application and upload your income confirmation again. The most recent upload will always be the one considered.
Greg *********
Greg *********
OP
Nope. The online E visa will

Not let me download anywhere. Even got my 19 year old daughter to look at it. That says it all. Backward system.
Ralph *******
Ralph *******
Greg Simpson Yes, Thai computer systems are crap. I was trying to register for TM30 and then do a notification. Logs you out and loses the data you’ve input. Very unfriendly systems.
Kim *********
Kim *********
Ralph Tyson in my experience they are good. No problems with evisa (except it sometimes exits but that's not a big problem) tm30 no problems tm47 no problems.
Jim *******
Jim *******
Ralph Tyson TM30 registration online is for landlords, not for you. They have to register (even if your Thai wife) but become taxable as renters.

If they do and register, give you their login and password, you can do it online.

Not like you jump from the sofa and do it online yourself.
Kim *********
Kim *********
Jim Davis I do it for my wife from my own registered tm30 account.
Ron ******
Ron ******
Greg Simpson If they request additional documents there should be a link for you to upload. When I applied they requested a document I'd already uploaded. So I uploaded the same document again and it was accepted that time. Strange system at times.
Atrustwor*********
Atrustwor*********
Greg Simpson i will ask my work mate how he did his
Greg *********
Greg *********
OP
AtrustworthyJaguar thought as much
Atrustwor*********
Atrustwor*********
AtrustworthyJaguar Greg i will send you dm pics i just found
Greg *********
Greg *********
OP
AtrustworthyJaguar Yep. Did that. Email sent with instructions. Nothing worked. About to give up apply for tourist visa and work it out from there dusting the visa fee. Frustrating you can’t speak to people in this new world.
Atrustwor*********
Atrustwor*********
Greg Simpson trouble with tourist visa is difficult to open bank account to be able to fo non o visa in Thailand
Atrustwor*********
Atrustwor*********
AtrustworthyJaguar He is not good on computers either but he just said he followed the steps as per the email requesting further documents and attached the new file as per the steps
Atrustwor*********
Atrustwor*********
Greg Simpson thai systems are terrible but it obviously must work as there are plenty who have done it. Yesterday had a work mates have to do the same for his OA visa and approved this morning.
Jason *************
Jason *************
I had the exact same issue from Canada. I filtered the bank information to only show deposits for the last 4 months so it was all on one page. When they asked you for more information you should have been able to upload an additional document. That’s how I did it.

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