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What should I do if my non-O visa application keeps requesting proof of funds?

Mar 19, 2026
a month ago
Adam ********
ORIGINAL POSTER
Hi

Looking for some help regarding my non-o visa application.

I submitted a visa application last month and after 2 weeks I was asked for some more supporting documents, proof of address and proof of income.

I went down the route of no less than £1000 per month for the last 3 months which I submitted bank statements proving that

Now 3 days ago they have asked for the proof of funds again which I submitted and then again today they have asked for me to submit proof of funds once again.

Am I doing something wrong?

I saved my bank statements straight from my banking app to files on my iPhone and uploaded it to the visa application
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TLDR : Answer Summary
The user is experiencing difficulties with their Non-O visa application, specifically regarding repeated requests for proof of funds. After submission of bank statements showing over £1000 per month for the past three months, they have been asked multiple times for these documents. Community responses suggest that there might be issues with the number of files uploaded or the file format and size. It's also noted that meeting the financial requirements is essential, and it may help to clarify with the embassy if further problems persist.
NON-O RETIREMENT VISA RESOURCES / SERVICES
  • Go to the Retirement Visa Section for information on requirements, including age restrictions, financial requirements, and necessary documentation.
  • For immediate assistance, contact Thai Visa Centre directly via LINE at @ThaiVisaCentre or Email them.
  • Explore recent discussions by using the Non-O Retirement Visa tag in the search box at the top of the page.
  • Join the Thai Visa Advice Facebook Group to ask your questions, and get advice from others.
Ray ********
You need an equivalent of 800,000 baht in your home bank account for last 3 months. That's why they ask for proof of finds.When you arrive in Thailand you need to transfer that 800,000 to a Thai bank
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Fred ********************
Ray Low-On not need.... can
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Ray ********
Proof of funds
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Ray ********
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Mick **********
1000 pounds a month don't meet the requirements.
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Adam ********
ORIGINAL POSTER
Mick Schumann non immigrant visa to stay with Thai family does
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Brandon ************
@Mick *********
it does meet the requirement for a non-O visa based on marriage to a Thai citizen from the London embassy
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Graham ******
@Brandon ***********
the OP only says Non-O so if they keep asking for proof of funds it could be that the application is for retirement not marriage
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Adam ********
ORIGINAL POSTER
Graham Seal application is for staying with Thai family (my son)
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Adam ********
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Brandon ************
You said you saved the bank statements, plural, multiple, to your phone before uploading.

The e-visa system only allows you to upload ONE file per section. If you are trying to upload multiple files, you are just replacing the previous file with the new one, and only uploading ONE month of statements. You need to combine all of the PDFs into a single file before uploading, or you will not be showing them 3 full months as required.
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Adam ********
ORIGINAL POSTER
@Brandon ***********
when saving it to files on my iPhone from my banking app it saves to one file, when I open it on my iPhone I only open one file and the 3 months statements are there. Would this be classed as one file?
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Ian **********
Adam Moreno Is this one file a jpeg or PDF? as these are the only files you can upload, and the monthly requirement is 65,000 baht (£1500) retirement, 40,000 baht (£1000) based on marriage to Thai citizen.
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Barney ***************
Adam Moreno they also have to be under a certain file size. I think it's 2kb (don't quote me).
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Brandon ************
@Adam *******
it sounds like it, yes.

As a last resort you can try messaging the embassy on Facebook messenger. It's one of the few places they actually respond
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Brandon ************
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Ant ***********
Which country are you applying in ?
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Adam ********
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Ant W Tailor England and it’s not a retirement visa I’m applying for
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Adam ********
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Gary *******
Yes I had same problems I had to email the online bank statements & convert to pdf or jpeg I can’t remember but after that all went ok
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Bob ********
Will only accept JPEG or PDF files, you will have to covert on iPhone 👍
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Adam ********
ORIGINAL POSTER
Bob Warren think that’s my problem I’ve just checked the format and it’s in HEIC format
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Ian ********
I was about to comment that they are probably not PDF
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Ian ********
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