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What should I do if I keep encountering issues while applying for a UK tourist visa online?

Tourist Visa UK Visa Application Visa Issues Thailand Immigration Visa Processing Tips Browser Compatibility

Mar 26, 2025

5 days ago

Paul *******

ORIGINAL POSTER

I’m trying to apply for a tourist visa in the uk , I’ve filled in all the relevant information twice and each time this message has come up . I definitely have not “left this page unattended for more than 20 minutes.” It’s been taking me about 12 minutes to complete it , it’s got me baffled. Any thoughts would be appreciated.

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TLDR : Answer Summary

A user is experiencing time-out issues while trying to apply for a UK tourist visa online, despite working quickly. Community responses suggest several troubleshooting tips such as switching browsers (preferably to Chrome), regularly saving progress, and logging back in if the session times out. Others recommend waiting until closer to the travel date to apply for the visa, as applications can become invalid if issued too early. The discussion also touches on the reliability of Thai government websites and the possibility of those seeking longer stays considering long-term visa options.

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Amanda *********

Until it’s made official and carved in stone it’s still 60 days… leave ot til nearer the time

3 days ago

Paul *******

ORIGINAL POSTER

School boy error, I’ll be applying in August .

4 days ago

Frangipani *******

@Paul ******

, if you won’t be departing until September, why are you applying now?

When your visa (whatever form it will be in) you only have 90 days from the issue date to enter Thailand.

4 days ago

Joe *********

Firefox often works when others don’t

4 days ago

HamiDullah ****************

If you paid, check your email for receipt, all should be good, website is buggy

4 days ago

Simon **********

Might be your browser, I had issues with Safari and had to use Chrome instead.

4 days ago

Paul *******

ORIGINAL POSTER

Thanks for all the info guys, it’s the first time that I’m applying for a tourist visa normally I only go for the four weeks, I’m planning on staying longer this time hence the 60 days +30 days. I’ll definitely try again nearer the time. I’m retiring this year and would love to stay long term so that’s another challenge deciding which visa to apply for. There’s so much info to digest regarding long term visa but I’m sure I’ll get there in the end.

4 days ago

David **********

@Paul ******

I heard you can’t apply for the extension until you’re 60 days is almost up and to apply in person. Some people have been told it’s to early to apply even when they’ve been in Thailand for a month.

3 days ago

Reply to

David **********

Andrew **********

It just logged you out. No big deal. Reload the page and log in. That's it.

4 days ago

Mark **********

Just do it the old fashioned way at the Embassy. Thai government websites have been notoriously bad for years. All government websites. Cambodia's "E-System" works perfectly though. If only Thailand could dispense with "face", they could copy Cambo's system. Won't happen though. LOL

4 days ago

Graham *******

dingy your best bet