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What should I do if I keep encountering issues while applying for a UK tourist visa online?

Tourist Visa UK Visa Application Visa Issues Thailand Immigration Visa Processing Tips Browser Compatibility

Mar 26, 2025

a month ago

ORIGINAL POSTER

I’m trying to apply for a tourist visa in the uk , I’ve filled in all the relevant information twice and each time this message has come up . I definitely have not “left this page unattended for more than 20 minutes.” It’s been taking me about 12 minutes to complete it , it’s got me baffled. Any thoughts would be appreciated.

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TLDR : Answer Summary

A user is experiencing time-out issues while trying to apply for a UK tourist visa online, despite working quickly. Community responses suggest several troubleshooting tips such as switching browsers (preferably to Chrome), regularly saving progress, and logging back in if the session times out. Others recommend waiting until closer to the travel date to apply for the visa, as applications can become invalid if issued too early. The discussion also touches on the reliability of Thai government websites and the possibility of those seeking longer stays considering long-term visa options.

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Amanda *********

Until it’s made official and carved in stone it’s still 60 days… leave ot til nearer the time

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Paul *******

ORIGINAL POSTER

School boy error, I’ll be applying in August .

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Frangipani *******

, if you won’t be departing until September, why are you applying now?

When your visa (whatever form it will be in) you only have 90 days from the issue date to enter Thailand.

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Joe *********

Firefox often works when others don’t

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HamiDullah ****************

If you paid, check your email for receipt, all should be good, website is buggy

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Simon **********

Might be your browser, I had issues with Safari and had to use Chrome instead.

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Paul *******

ORIGINAL POSTER

Thanks for all the info guys, it’s the first time that I’m applying for a tourist visa normally I only go for the four weeks, I’m planning on staying longer this time hence the 60 days +30 days. I’ll definitely try again nearer the time. I’m retiring this year and would love to stay long term so that’s another challenge deciding which visa to apply for. There’s so much info to digest regarding long term visa but I’m sure I’ll get there in the end.

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David **********

I heard you can’t apply for the extension until you’re 60 days is almost up and to apply in person. Some people have been told it’s to early to apply even when they’ve been in Thailand for a month.

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David **********

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Andrew **********

It just logged you out. No big deal. Reload the page and log in. That's it.

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Mark **********

Just do it the old fashioned way at the Embassy. Thai government websites have been notoriously bad for years. All government websites. Cambodia's "E-System" works perfectly though. If only Thailand could dispense with "face", they could copy Cambo's system. Won't happen though. LOL

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Graham *******

dingy your best bet

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Derek *******

Try another browser. I had this problem with Indian visa website years ago.

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Ted ********

Print it out

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David *********

Get decent wi-fi 🤔🤔🤔😂

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Paul *******

ORIGINAL POSTER

@David ********

BT not the best .

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Paul *******

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Pedro *******

To keep a session active. You can always open it a new tab and refresh from time to time.

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Paul *******

ORIGINAL POSTER

I’m not going until September so anything could happen between now and September regarding visas.

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Bob *********

If you are applying for a multi entry tourist visa, it starts on the day it is issued. So, if you got one now, it will have expired by September!

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Colin *********************

if you are not going until September then don’t apply until August. As an added bonus things may be clearer then

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Jan ******************

Maybe a bit to early to apply. A tourist visa is valid for 90 days after it’s issued from your embassy/consulate and processing time in London is normally two-three days.

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Paul *******

ORIGINAL POSTER

@Jan *****************

thanks I’ll wait until nearer the time.

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Paul *******

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Paul *******

ORIGINAL POSTER

Yeah that’s a fair point you make , it’s just with all the carry on with the visa at the moment I wanted to guarantee I can get 60+30 .

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Phil ******

why do this when you get a free 60 day VISA EXEMPT?

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Mark **********

Not for long. Soon to be 30 days again.

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Phil ******

@Mark *********

the Thai govt are having 2nd thoughts

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Mark **********

That's why I prefer the more stable Cambodia. LOL

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Phil ******

@Mark *********

ok. Yeh Cambodia is nice

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Phil ******

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Bri *****

that has been backtracked now

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Mark **********

Like I said ... "soon"

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Bri *****

no mark they have backtracked

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Mark **********

Not yet. Standby. LOL

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John ***********

@Mark *********

I just bought a return ticket as the rule changed so I counted on just 30 days rather than pay for a date change. Then the government has 2nd thoughts.

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Mark **********

@John **********

The 60 day rule has not "changed" ... yet. And when I retire this October, I'm going to Cambo where they have their shit together. LOL

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Mark **********

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Steve ******

If you are doing it on Safari it won't work, do it on Chrome

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Robert ********

agreed👍👍

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Robert ********

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Neil *********

You have to save regularly in order not to be beaten by this frustrating form

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Martyn ***********

Anytime.. All... Thai websites, commerce, government.. the lot.. All shite.

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Steven ******

Could always try it on another browser.

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Donna ************

This happened to me. If you log out and in again and click on all status it should still be there

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Colin *********

Think what you have put in may still be there,

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Colin *********

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