What should I do if I can't access the Thai visa website to submit my application due to outages?

Nov 15, 2024
a month ago
Hello,

Since this morning (~10 am to now 5:30pm) the official website "thaievisa" seems to be very buggy and don't work. It's very slows and it crashes a lot with this message "The team is fixing and updating the system.". So it's almost impossible to submit a demand.

I've got my demand rejected the first time due to a mistake i've made, but now i am in a big hurry because my flight is coming nearer and i want to do a new application asap because the Paris Thai Embassy can take up to 4 weeks before checking the documents.

Am I the only one that can't access the website correctly?
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TLDR : Answer Summary
The user is experiencing significant issues with the Thai eVisa website, which has been slow and crashing, preventing them from submitting a new visa application before their upcoming flight. Various comments suggest alternative solutions, including using a VPN to bypass access issues and advice about the typical processing times at the Paris Thai Embassy. Additionally, there are discussions about the necessity of flight bookings in relation to visa applications.
Liza ******
Clean cache
Anonymous *************
ORIGINAL POSTER
i've tried in private navigation but it did not worked, the only solution is either use a VPN but as explained by someone in the comment it's not really a good idea or wait until off-peak hours
Waqar ******
@Liza *****
yeah this could be issue but he said he got rejected perhaps His payment wasn’t through due to backend load
Romain ****
For sure Paris embassy will take 4 weeks, when is your flight ?
Anonymous *************
ORIGINAL POSTER
@Romain ***
The flight is the 31st december. Do you think it will be fine? I am just affraid that they request other documents and that it also takes weeks, maybe you have an experience with it?
Henrik *****
It is common known that Thai Governmental websites often are unstable during weekends, due to maintenence or extra high loads.
David ********
Why book your flight if you haven't sorted your visa. It's you fault and the embassy has no control over this issue
Henrik *****
Pernaps booked in accordance with the first ( rejected ) application.
Daniel **********
@Henrik ****
you dont need a booked flight for a dtv application
Anonymous *************
ORIGINAL POSTER
@Henrik ****
yes exactly i had to book it to validate my first demand
Romain ****
Participant(e) anonyme there is no need to book a flight to apply for DTV visa. They ask for intended date of travel and flight number, not for your booking.
John *******
It is now after 5pm, so no rush in submitting until Monday morning.
Anonymous *************
ORIGINAL POSTER
@John ******
thank you for this useful information, i will take the time to recheck every information tomorrow so i can be sure i don't make any additional mistake
Bandah **************
Comments pls
@Waqar *****
Waqar ******
@Bandah *************
it’s due to load on server of high traffic and backend downtime due to maintenance or may be buggy server nods I think it’s a wise decision he should wait avoid using VPNs as his IP can be traceable while submitting the application
Anonymous *************
ORIGINAL POSTER
i've found the solution, if you are located in France just use an American VPN and the problem will be gone 👌
Luit *****************
Anonieme deelnemer I doubt if using VPN is a wise decision, they might think you try to fool them with your location.
Anonymous *************
ORIGINAL POSTER
@Luit ****************
yes you are right i've stopped using it and the website because pretty much usable today thank you