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Answered2 months ago

What should I do if I lost my passport linked to my DTV and I have a new one while being outside Thailand?

Helen **********
asked Sep 2, 2026
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I lost my passport linked to my DTV and have a new one.

What should I do please ?

FYI, I'm outside Thailand at the moment.
Answer summary
The user has lost their passport linked to their DTV (Digital Tourist Visa) and now possesses a new passport while currently outside Thailand. They are seeking guidance on the next steps to take upon re-entering Thailand. Community responses suggest bringing a printout of the DTV and any photos of the old passport to alleviate potential entry issues, as there might be discrepancies with different passport numbers. Experiences shared by others indicate mixed outcomes, with some having no problems while others recommend additional documentation for a smoother process.
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Kurt *************
Kurt *************
Just bring a print of your visa
RedBlueb********
RedBlueb********
Many people here have previously reported to have re-entered without ANY issues.

Do a little search here on the group and read about those experiences...

YOU'LL BE FINE
Anonymous ******************
Anonymous ******************
RedBlueberry7135 and many people have re-entered and had issues…
Helen **********
Helen **********
OP
Thanks for the advice ahah, tho I'm scared now, I might re-apply to a new VISA as I'm in my home country at the moment.
RedBlueb********
RedBlueb********
Anonymous participant 870 you are right...

I should have just said: "no one really knows, good luck..."
Anonymous ******************
Anonymous ******************
RedBlueberry7135 not always fine mate, that’s why he’s asking….
Adeeb *******
Adeeb *******
So sad😢
Wannikea *********
Wannikea *********
Print out your DTV and possibly any pictures you have of your old passport to show in case.
Helen **********
Helen **********
OP
@Wannikea ********
Thanks for the advice
BrightChe*********
BrightChe*********
Sorry for asking I lost my passport too but now I’m in Vietnam if I’m back to Thailand what I do next? Show pictures old passport and DTV,right?
Christer *****
Christer *****
BrightChestnut3584 Why would it be different for you?
Winston ************
Winston ************
Have you previously entered Thailand with the DTV? If yes then you should be fine entering with the new passport. Your biometrics are already on file together with the DTV.
Anju *********
Anju *********
You may have issues actually (or maybe not). So to be on safe side, bring photos with your older passport if you have any, because they may have trouble to let you in when they see two different passport numbers and one visa linked to the old one. I suppose it also depends on the IO, but I am travelling always with both, and they always asked me to see both. And yes, biometrics say you are the same person, but they see two different passport numbers and that troubles them somehow 🤷‍♀️
Helen **********
Helen **********
OP
Thanks for your detailed answer!
Helen **********
Helen **********
OP
yes I did, hopefully it will be fine, but I'm stressed they will tell me to go back to Paris lol

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