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What can I do if the Thai e-Visa website keeps freezing during my application?
e-VisaVisa Application IssuesThailandInternet SolutionsBrowser TroubleshootingTourist VisaRoyal Thai Embassy London
Feb 3, 2026
3 months ago
Jeffrey *********
ORIGINAL POSTEREvisa website keeps freezing Any solutions please
TLDR : Answer Summary
A user reported that the Thai e-Visa website keeps freezing while applying for a single entry tourist visa through the Royal Thai Embassy in London. Community members suggested various troubleshooting steps such as clearing the browser cache, trying different browsers, restarting devices or routers, and ensuring no VPN interference. Additionally, someone mentioned the possible influence of the user's location on website performance and advised patience in case the issue resolves on its own.
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Caroline ********
Use a computer
Gordon ************
😂😂😂
Carlos *********
Try a different browser
Jeffrey *********
ORIGINAL POSTERI've done that Carlos still the same outcome I've now emailed the embassy in London to see what they advise
Carlos *********
Jeffrey Whatley sorry to hear that. Are you running a VPN?
Jeffrey *********
ORIGINAL POSTERYes mate
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Jeffrey *********
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Paul *********
Restart your device and/or router if using one, clear browser cache, try a different browser (Chrome,Edge, Brave, Firefox).
John **********
Try clearing the cache in your browser and see if that helps
Stephen ********
Put it in the microwave on medium for one minute
Jeffrey *********
ORIGINAL POSTERWanker
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Jeffrey *********
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Lynnette *******
What embassy and what visa are you applying for?
Nayr ********
Lynnette Munoz the Thai e-Visa website is not specific to an embassy or consulate. They all use the same site.
OP: just give it some time and see if it resolves on its own.
OP: just give it some time and see if it resolves on its own.
Lynnette *******
Nayr Samoht I asked because wondering what country they were in, perhaps that was affecting his link.
Jeffrey *********
ORIGINAL POSTERThank you Nayr I was aware of that but didn't want to seem rude
Phil ******
Jeffrey Whatley using Chrome? Force stop and clear storage and see whether that fixes the problem.
Jeffrey *********
ORIGINAL POSTEROk thank you
Lynnette *******
Jeffrey Whatley I asked because I wondered what country you were in and perhaps that was affecting your access.
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Lynnette *******
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Jeffrey *********
ORIGINAL POSTERSingle entry tourist visa Royal Thai Embassy London
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Jeffrey *********
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