@Anita ************
the problem is: on the phone, many people just talk any nonsense they pull out of their noses, without real knowledge. A colleague of mine once got told a WRONG info by a KLM Airline staff member . . . . . . That's why I NEVER rely on any advices given on a phone call. I rely only on answers given by email - because I can print it and take it to the Check-in counter, in case some nutcase has a different opinion