Is the Section 38 app currently down or experiencing issues?

Aug 14, 2020
4 years ago
Derick ******
ORIGINAL POSTER
Hi friends,

Is section 38 app down?

Anyone experiencing same issue?

Latest updates 1147hrs 15 Aug

- App still unable to access

" Can not connect" indicated

- TM30 Online portal is working, those who plan to do an extension, please do tm30 beforehand
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TLDR : Answer Summary
Users are reporting issues with the Section 38 app, which is meant for reporting foreigners within 24 hours of their arrival at a new address. As of 15 August, the app indicated "Can not connect," and users have confirmed problems accessing it. In contrast, the TM30 online portal is functioning properly, and it's advised that users handle TM30 submissions there for any visa extension needs.
Tod *********
The online TM30 portal works fine, use it instead

**********************************************
Darren ********
I saw a comment in another group earlier

Someone else was having a problem too
Robert *******
This is the app to report a foreigner within 24 hours after arriving at an address,

I do not know, but hopefully one of the members did use the app today
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