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Answered5 years ago

How can I get a replacement debit card from Kasikornbank while outside Thailand?

May ********
asked Feb 25, 2022
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Has anyone stuck outside of Thailand tried getting a replacement debit card from Kasikornbank sent overseas? If so, how did you activate it outside the country?
Answer summary
Getting a replacement debit card from Kasikornbank while outside Thailand appears to be extremely challenging, with most users indicating it is unlikely or impossible. Generally, banks require a personal visit to a branch in Thailand, often necessitating the presentation of a passport. Some users suggested using online banking, but concerns remain that Thai banks may not send cards overseas, especially to non-citizens. A few alternative ideas, such as sending someone to retrieve the card on the individual's behalf, were mentioned but not widely endorsed.
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May ********
May ********
OP
Thanks, everyone. That’s a pity.
Colin ********
Colin ********
They told me I cannot. My card has expired and impossible to update the app so my money is stuck there.
Teik ************
Teik ************
Just curious does bank like Kbank or SCB accept foreign phone nunber for otp?
Peng *********
Peng *********
Maybe you can try to see if it would be possible to send someone on your behalf with a letter of attorney empowering the said person to obtain a replacement and then send it to wherever you are.
Tony *********
Tony *********
Although my UK bank is happy to send me a replacement debit card to Thailand there is no way that will happen the other way around with Thai Banks.
Gary ******
Gary ******
Impossible! I had the same thing happen to me April 2020. I called SCB bank and they froze my acct until I got back in January this year. They said I had to come in person with my passport. They will not send through the mail.
John ******
John ******
@Gary *****
did they froze you account so you could not use it for online payments too or did they froze your debit card?
Gary ******
Gary ******
@John *****
For everything. They wanted to make sure that nobody could use that account if they found the card.
Bob *******
Bob *******
I couldn’t even get a Bangkok bank card replaced at Bangkok bank (Phuket)said I gotta go to branch in Bangkok. No way you getting one from another country
Jeff *********
Jeff *********
@Bob ******
are you related to a Tom Becka by chance?
Andy *********
Andy *********
@Jeff ********
Or related to Tri Becka?
Bobby ********
Bobby ********
No chance of getting a card while you're outside Thailand. It's a monumental process getting one whilst you're in the country:- personal appearance at your bank branch with passport in hand!
Kool *******
Kool *******
You must present your passport to then in person to get a new card. You can not do that from overseas.
Steve *******
Steve *******
It aint gonna happen. They wont send it overseas unless you're a Thai Citizen.
Adrian ******
Adrian ******
Do you have there online banking I use it maybe a way on there of getting one not looked myself as not needed but have online account with them.Worth a try never know
Stuart *********
Stuart *********
Can’t see how that’s going to happen. Generally if you lose a card you visit your home branch to get a new one. Perhaps you may get away with a different branch within Thailand but doubtful. Absolutely no way I see them mailing one to you. Possibly not impossible, but certainly improbable.
Steven ***************
Steven ***************
@Stuart ********
. You can get a replacement card at a different branch of Kbank, just need passport. I know this because I've done it.
Stuart *********
Stuart *********
@Steven **************
you’re one of the lucky ones then. Most have to return to their home branch with passport in hand.
Colin ********
Colin ********
@Stuart ********
this is what I've been told. I even tried giving my wife Power of Attorney to take care of my financial matters in Thailand but cannot do that either.

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